1. VIRIDIANA ZAPATA
2800 S. Lakeline Blvd., Apt. 821,
Cedar Park, Texas 78613
Cell: 409-233-9018 virid711@yahoo.com
Retail expert with extensive knowledge of fashion and great customer service. I am very energetic and outgoing with a
drive to succeed in everything I do. Highly experienced in retail sales and a customer service expert. Consistently
meets commission-based sales goals.
I have accomplished to move up in retail from being a sales associate to becoming a key holder. From key holder to an
Assistant manager! I have a drive to succeed in everything I do and I don’t like to settle.
AEROPOSTALE
Beaumont, TX – Cedar Park, TX
Assistant Manager 09/2014 to 04/2015 and 02/2016 to Present
Highly dependable and customer service expert. Have a great eye for detail and experience in coordinating and facilitating
merchandise, distribution and store operations. Improved customer satisfaction at all times by following up feedbacks.
Opened and closed the store.
BATH AND BODY WORKS
Beaumont, TX
Key Holder 06/2014 to 09/2014
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Met
sales goals. Coached and led associates to insure sales goals and great customer experience. Helped in assuring payroll wasn’t
over nor under. Coordinated meetings with other department managers.
EXPRESS
Beaumont, TX
Sales Associate 03/2012 to 06/2012
Received and processed cash and credit payments for in-store purchases. I also helped customers and contributed on meeting
sales goals. I also involved in floor-sets.
HIGH SCHOOL DIPLOMA 2008
Little Cypress High school, Orange, TX
SUMMARY
In-depth Fashion Knowledge
Floorsets
Customer Service
Register
Organizing
Recovering
Sales Goals
Management
Bilingual
HIGHLIGHTS
ACCOMPLISHMENTS
EDUCATION
EXPERIENCE