1. Vibhuti Shinde
Mobile No: 9920603277
Email: vibhutishinde88@gmail.com
Career Summary
-Possesses 4 year of experience in the field of Mortgage as a Quality Analyst.
-In depth ability in auditing, process analysis and improvement.
-Awareness of Risk Management and ISO standards.
Personality Traits
-Independent
-Problem Solving
-Logical Thinker
Key Responsibilities
• Responsible for developing quality control plan for new projects
• Conducting Quality Assurance for different projects and processes
• Doing Sample Selection, audit checks, reporting error notifications and conducting and
mentoring process improvement projects
• Conducting Calibrations, finding process opportunities and resolving process gaps, giving
feedbacks
• Preparing reports like Transaction Monitoring Grid, End of the Month report, etc using QC
tools
• Conducting training of Business Units and handling Disputes
• Preparing SOPs and Checklist, monitoring and maintaining records
Training
-Completed training in 7 QC tools, Risk Management, ISO Quality Management System
Achievements
-Certified in Lean Six Sigma Green Belt, Yellow Belt and White Belt, Kaizen projects and 0
error projects along with Process Excellence Certificate received by Client
Employer
1) Currently working with Altisource Business Solutions Private Limited as Quality Analyst in Risk
Management and Quality Assurance Process since May 2015 to till date.
• Working for pre-closing, closing and post-closing operations

2. • Reviewing Title Examination and Title Policy services
• Auditing on Asset Resolution Team
2) Worked with Tata Consultancy Services (BPS) as Senior Associate from 2009 till May 2015
• Handled external and client audits
• Conducted Quality checks on Mortgage based services mainly foreclosure, loss mitigation,
HAMP, 1099 forms etc
• Worked for Automation of reports
• Transition of processes from one site to another
• Handling client calls and presenting Ops Deck reports
• Conducting Training and Buddy-up Sessions and Huddles
Academic Qualification
-Completed BSC in Microbiology securing 73%
- Completed HSC in Science Stream securing 70%
-Completed SSC securing 84%
Personal Details
Date of Birth-28th Dec, 1988
Address-3B/R. No.7, Sushrushah Bldg, Wadala (east)
Language Known-English, Hindi and Marathi