Professional seeking employment in Veterinary setting

1. VV E R O N I K AE R O N I K A FF A N N O NA N N O N
4973 Longford Road, Huber Heights, OH 45424
Phone: 937-242-7499 E-Mail: veronikafannon@outlook.com
Driven, focused, and knowledgeable professional with several years of experience within high-stress
environments and a keen ability to lead others and successfully manage daily operations within quickly
changing environments. Experienced in animal behavior, handling and caring for various types of companion
animals, and in overseeing daily office operations. Equipped with a significant level of communication and
interpersonal abilities in addition to a strong background in effectively fostering positive relationships with
co-workers, vendors, clients, and members of management.
K E YK E Y S K I L L SS K I L L S
• Animal Behavior
• Crisis Management
• Project Management
• Animal Care and Handling
• Training/Coaching
• Sense of Urgency
• Attention to Detail
• Complex Problem Solving
• Team Leadership
EE D U C A T I O ND U C A T I O N
ASSOCIATE’S DEGREE, VETERINARY TECHNICIAN
PENN FOSTER COLLEGE, SCRANTON, PA (2016-2018)
ASSOCIATE’S DEGREE, INFORMATION TECHNOLOGY AND SYSTEMS MANAGEMENT
CLEVELAND INSTITUTE OF ELECTRONICS, CLEVELAND, OH
PP R O F E S S I O N A LR O F E S S I O N A L EE X P E R I E N C EX P E R I E N C E
GLENMONT, HILLIARD, OH 2012-PRESENT
Team Leader
 Coordinated several administrative and operational functions which included supervising teams of staff
members, providing individualized feedback, and diffusing complex employee relations issues
 Utilize superior communication and interpersonal abilities in order to build positive rapport with both internal
and external clients within the organization
HILLTOP, LAKE BLUFF, IL 2007-2012
Team Leader
 Successfully saved the organization 20% through researching and obtaining more cost effective nursing and
office supplies
 Supported several office operations which included monitoring inventory levels, creating correspondence, and
in-depth standard operating procedures
DAYSTAR, FORT LAUDERDALE, FL 2001-2007
Shift Supervisor
 Directed several daily operations with a concentration on improving client satisfaction levels and overall
productivity
 Supervised a cross-functional team of staff members and fostered positive rapport with clients