2. Chapter Objectives
1. Define the term strategy
2. Define the term strategic-management
3. Describe the stage of the strategic-management
4. Reasons of some organization do not have the
strategic-management
5. The pitfall of the strategic management
1-2
Describe the strategic-management process.
Explain the need for integrating analysis and intuition in strategic management.
Define and give examples of key terms in strategic management.
Discuss the nature of strategy formulation, implementation, and evaluation activities.
Describe the benefits of good strategic management.
Discuss the relevance of Sun Tzu’s The Art of War to strategic management.
Discuss how a firm may achieve sustained competitive advantage.
Strategic management is defined as the art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives
Strategic management in this text is used synonymously with the term strategic planning
Sometimes the term strategic management is used to refer to strategy formulation, implementation, and evaluation, with strategic planning referring only to strategy formulation.
The strategic-management process consists of three stages: strategy formulation, strategy implementation,
and strategy evaluation.
Strategy formulation includes developing a vision and mission, identifying an organization’s external opportunities and threats, determining internal strengths and weaknesses, establishing long-term objectives, generating alternative strategies, and choosing particular strategies to pursue
Deciding what new businesses to enter,
What businesses to abandon,
How to allocate resources,
Whether to expand operations or diversify,
Whether to enter international markets,
Whether to merge or form a joint venture
How to avoid a hostile takeover.
Strategy implementation requires a firm to establish annual objectives, devise policies, motivate employees, and allocate resources so that formulated strategies can be executed and is often called the action stage
Strategy evaluation is defined as reviewing external and internal factors that are the bases for current strategies, measuring performance, and taking corrective actions
These are three important questions to answer in developing a strategic plan:
Where are we now?
Where do we want to go?
How are we going to get there?
• Fear of failure—By not taking action, there is little risk of failure unless a problem is
urgent and pressing. Whenever something worthwhile is attempted, there is some risk of
failure.
• Overconfidence—As managers amass experience, they may rely less on formalized
planning. Rarely, however, is this appropriate. Being overconfident or overestimating
experience can bring demise. Forethought is rarely wasted and is often the mark of
professionalism.
• Prior bad experience—People may have had a previous bad experience with planning, that
is, cases in which plans have been long, cumbersome, impractical, or inflexible. Planning,
like anything else, can be done badly.
• Self-interest—When someone has achieved status, privilege, or self-esteem through effectively
using an old system, he or she often sees a new plan as a threat.
• Fear of the unknown—People may be uncertain of their abilities to learn new skills, of
their aptitude with new systems, or of their ability to take on new roles.
• Honest difference of opinion—People may sincerely believe the plan is wrong. They may
view the situation from a different viewpoint, or they may have aspirations for themselves
or the organization that are different from the plan. Different people in different jobs have
different perceptions of a situation.
• Suspicion—Employees may not trust management
Using strategic planning to gain control over decisions and resources
Doing strategic planning only to satisfy accreditation or regulatory requirements
Too hastily moving from mission development to strategy formulation
Failing to communicate the plan to employees, who continue working in the dark
Top managers making many intuitive decisions that conflict with the formal plan
Top managers not actively supporting the strategic-planning process
Failing to use plans as a standard for measuring performance
Delegating planning to a “planner” rather than involving all managers
Failing to involve key employees in all phases of planning
Failing to create a collaborative climate supportive of change
Table 1-3
summarizes important guidelines for the strategic-planning process to be effective.