1. TRACIE ARCENEAUX
832-215-2179
Arceneaux71@gmail.com
Rig Management System Coordinator
Oil and Gas professional with experience in Rig Management Support with a background in Accounts
Receivable Management. Possess experience in rig documentation and logistics, Rig Management System,
oil sample testing, and third party drop surveys. Experienced in rig support and procedure development and
maintenance, technical training, and associated equipment reporting. Recognized for being a highly
motivated individual who can meet and exceed expectations, project oriented with the drive to successfully
meet new challenges and obtain quality results. Have professional experience in customer care, collections,
and data entry and experience in managerial and supervisory capacity. Known as a team player with both
the ability to lead and follow under the direction of peers, and as an asset in the oil field industry.
Demonstrated ability to successfully multi task, organize and problem solve.
OSHA 10 | NCCER Core Curriculum | Training | Document Control and Maintenance | Rig Preventative
Maintenance | Audit Tracking | MS Office Suites | Adobe Acrobat | Procedure Writing | Technical Training |
Rig Management System Testing | Capital Movement | Customer Service | Strong Written and Oral
Communication | Account Receivables | Billing and Collections | Cashier (teller setting) Income Tax
Preparation
PROFESSIONAL EXPERIENCE
TRANSOCEAN OFFSHORE DRILLING – Houston, TX 2005 – 2015
Rig Management System Coordinator
• Provided technical training such as access and implementation of third party drops surveys into the rig
maintenance system, and how to ensure warehoused equipment was accurately set up in the program.
• Managed capital movement requests via the change request system for shore based facilities which
ensured that all equipment made to the proper fixed asset ledger.
• Managed and responded to emails received from the rig via the department support email box to
respond to and support rig operation.
• Managed and controlled third-party drops survey inspections data.
• Developed, issued, implemented, and kept track of all third-party drops inspections being conducted
fleet-wide.
• Worked with the third-party survey companies to develop a functional and efficient system to manage
survey information.
• Provided guidance to the third-party consultants, Wipro with various functions related to the maintenance
department.
• Assisted in the administration of all incoming and outgoing documentation concerning the maintenance
group, including data transfer, vendor bulletin distribution, maintenance procedures development,
revisions, and implementations.
• Edited and processed maintenance procedures for clarity and input into the rig management system.
• Maintained finished goods and master files on the local shared drive.
• Added new employees into the rig management system and gave approvals for portal access and Web
reports.
• Provided a top-level overview for employees who were new to the department or not familiar with the
RMS maintenance system.
• Tested upgrades of the Rig Management System for bugs or errors before it was released to the full fleet
of rigs.

2. TRACIE ARCENEAUX
• Assisted with rig-specific audits and input data to assist operations with recordkeeping and audit
tracking.
• Researched and provided preventive maintenance information in the absence of the department
administrative assistant.
PDQ.NET/INTERNET AMERICA – Houston, Texas 1996 – 2003
Manager of Accounts Receivable Department
• Posted payment to customers’ accounts.
• Provided quality collections customer services to ensuring proper collection techniques to improve and
increase revenue.
• Researched chargebacks issued from customers via credit cards.
• Handled escalated calls from customers concerning billing issues.
• Reviewed accounts for possible write off.
• Made bank deposit drops.
• Trained in the Houston and Dallas offices to use Accounts Receivable system.
EDUCATION
Associate Degree in Science – Houston Community College/Town and Country – Houston, TX – Expected
graduation May 2016