1. TORREAN S. SHAW
280 Fuller Ave, Apt #11, St. Paul MN 55103 | 651-424-2244 | tbell0013@gmail.com
PROFESSIONAL PROFILE
Dedicated IT professional with excellent leadership skills and prior management experience seeking challenging position with
opportunities for expanding upon existing skill base. Expertise in internet security, firewall management, memory installation, hard
drive installation, motherboard replacement and general troubleshooting. Demonstrated ability to boost team performance and
productivity by establishing realistic goals and enforcing deadlines.
TECHNICAL SKILLS
Certified Information Security Manager jQuery proficient
Certified A+, C+ and C++ (Military) Supply and logistics planning
IT Security Policies & Networked Applications (Military) Inventory management
PROFESSIONAL EXPERIENCE
January 2015 – Dec 2015
Wells Fargo
IT Supervisor / IT Manager
· Provided high-quality information security and data protection for company personnel, business
partners, and customers by implementing strategic processes and tactics to ensure the continued
monitoring of incoming and outgoing information.
· Managed implementation of current mainframe development project; ensured proper maintenance
and updates of all software, tested hardware and resolved all errors, and securely updated and
installed motherboard updates on a regular basis.
March 2010 – Dec 2014
Wells Fargo
IT Supervisor
· Supervised a team of 16 professionals in the IT Security department. Elevated team morale to boost
productivity and foster a collaborative working environment. Supported IT Manager in the daily
operations and task delegation to meet team goals and objectives.
· Assisted in the monitoring and reporting on website traffic and performance. Delivered detailed
feature roadmaps that included action items and project targets. Created reports, spread sheets, and
weekly team meetings to remain updated with errors/success rates of progress.
April 2007 – March 2010
Wells Fargo
IT Specialist
· Displayed courtesy and strong interpersonal skills with all customer interactions. Maintained
composure and patience in face of difficult customer situations and maintained a calm, professional
demeanor when faced with high demand, high volume workloads.
· Provided base level IT support to company personnel. Resolved data connectivity issues, software
application installation and updates. Responded to customer service emails in a timely and effective
manner. Accurately documented incidents and provided detailed reports of implemented solutions.
OTHER EXPERIENCE
April 2015 – current
US Army Reserves
Supply Sergeant
· Supervise operation and organizational maintenance of weapons systems and specialized equipment.
Maintain rifles, machine guns, mortars and hand grenades. Supervised location, construction and
concealment of infantry positions and equipment. Log and file classified documents.

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April 2008 – April 2015
US Army, Active Duty
Infantry
· Trained and instructed subordinates and supported units on Search and Rescue tactics, Village and
Room Clearing, and Small Arms assembly and maintenance. Completed multiple fire prevention
safety training.
· Directed supporting fire to suppress enemy fire and allow troops to maneuver the area. Patrolled
areas and allowed restricted area access for authorized personnel. Defused hostile situations with
superior negotiation techniques.
EDUCATION
Morehouse College, Atlanta GA
Bachelor of Science: Computer Science
Concentration in Computer Networking, Graphic Arts, Webpage Design, A+, C+, C++, Information Tech. Security
Minor: Psychology
Advanced Individual Training (AIT), Fort Benning GA
April 2014 – June 2014: Certification in Supply & Small Arms
April 2008 – July 2008: Basic Training and Infantry Classification