ILTA Product Briefing: How are your users sharing confidential information?
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This document summarizes a presentation about how employees share confidential information and the risks associated with insecure file sharing methods. It discusses common scenarios where attorneys exchange sensitive documents and messages outside of organizations. It then introduces TitanFile as a secure file sharing solution that protects confidential communications through encryption, access controls, audit trails and other security features while being easy for users. TitanFile integrates with existing systems and addresses many common legal use cases for sharing files.
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ILTA Product Briefing: How are your users sharing confidential information?
- 1. How are Your Users Sharing Confidential Information? Victor Abou-Assaleh, Director of Business Development victor@titanfile.com
- 2. Meet Victor • Speak at events and conferences • Helped 100s of clients • Engineering background • Product expert • Sushi enthusiast
- 3. Format • Trend – 15 minutes • Live Use Cases – 10 minutes • Solution Overview – 15 minutes • Q&A – 20 minutes • Attendees will be muted • Ask questions via chat function • All questions will be answered in Q&A portion
- 5. Yahoo! • User names, email addresses, telephone numbers, dates of birth, hashed passwords • Encrypted and unencrypted security questions and answers
- 6. Poll #1 • Does anyone in your organization use their personal Dropbox account at work?
- 9. 2.6 TB of Data!!!
- 12. Poll #2 Your employees exchange confidential documents and messages outside the organization everyday. When a file is too large or too confidential to go through email, what do they do?
- 13. Cost of Data Breach Average Cost Data Breach: $3.8 million Cost per Record: $154
- 14. 2016 ILTA Tech Survey • Firms’ top IT challenges include: – Security management (67%) – User adoption/lack of training (42%) – Risk management/compliance (40%) – Email management (39%).
- 15. LegalTech 2016 Toronto • Best Practices: Security Reboot – Proactive Strategies to Strengthen Governance and Security Oversight • Richard McConnell – Director of IT, Gowling WLG LLP • Tony Abou-Assaleh – President and Founder, TitanFile
- 16. Security Panel Take-aways • Security awareness training • Network monitoring • Cloud-based systems • Useable security
- 17. Time, Paper, Ink, Trees!
- 18. Email • 205 Billion email sent/received per day • 112 Billion business email sent/received per day • 122 emails sent/received per day per average office worker
- 19. How Do Attorneys Use Email? • Use email to collaborate with clients 89% • Use unencrypted email66% • Rely on confidentiality disclaimer 77%
- 20. IT Director’s Solution Wish List • Security – Encryption, audit reports, data retention policy, enterprise integration, flexibility • User adoption – Fewer calls to Help Desk – Empower user – No circumvention • Address many uses cases – More than just sending a large file out
- 21. Old World Cumbersome, Dispersed, Slow, Insecure
- 22. New World Easy, Fast, Secure, Compliant
- 23. Common Use Cases • Litigation Support • Corporate/Commercial • Intellectual Property (IP) • Insurance & Employment • Personal Injury • General Counsel
- 24. Secure Send from Outlook
- 25. Live Use Cases
- 26. Solution Overview Robust Security Large file transfer Enterprise integration Audit trails Data residency & retention policy
- 27. Is TLS Encryption Enough?
- 28. Security End-to-end encryption • Encryption in transit • Encryption at rest • Client Side Encryption (CSE) • IP Fencing • 2-Factor Authentication • SSAE 16 II certified data centers
- 29. Large File Transfer • Unlimited file size • Unlimited storage • Any file type • Video • Audio • Images • MS Office • Etc…
- 30. Enterprise Integration • Full API available • Active Directory • Single Sign On • Outlook add-in • Document Management Integration
- 32. Audit Trails
- 34. Data Residency and Retention • Secure Cloud or On-Premise • Canada, USA, Europe, Asia • Data center redundancy • Custom data retention policies
- 35. Why Law Firms Choose TitanFile A secure solution: as easy as email Protect confidential communication Save employee time Increase client satisfaction
- 37. “Client confidentiality is so important to us. TitanFile gives a peace of mind, control and security.”
- 38. Why Law Firms Choose TitanFile A secure solution: as easy as email Protect confidential communication Save employee time Increase client satisfaction Victor Abou-Assaleh victor@titanfile.com 1-855-315-6012 x702 www.titanfile.com
Editor's Notes
- Mossack Fonseca
- It’s now in the public consciousness that security matters. Sony, Target, WalMart: hacks are front page news and frequent. If your brand promise is trust, you must maintain it: break the promise and the consequences to your business are dire: 20 million anonymous clients, promises Ashley Madison, and Ashley Madison is toast. This is a hot area, but winning will depend not only on satisfying the security requirements of customers, but on usability: No matter how secure something is, it doesn’t ensure confidentiality unless people use it: usability is the TitanFile differentiator. IBM Study: 2015 Cost of Data Breach Study: http://www-03.ibm.com/security/data-breach/
- Technology + Process + Education
- 16.9 B faxes sent per year Time…paper…ink…trees!! https://www.ringcentral.com/blog/2013/03/the-compelling-argument-for-using-internet-fax/
- http://www.radicati.com/wp/wp-content/uploads/2015/02/Email-Statistics-Report-2015-2019-Executive-Summary.pdf
- http://www.lexisnexis.com/law-firm-practice-management/document-security/document-security-report.pdf Half of the attorneys survey used consumer grade file sharing solutions at work Using unencrypted email is still the most common file sharing tool
- Transport Layer Security (TLS) and Secure Sockets Layer (SSL) Are your emails encrypted? Your client has to have encryption enabled too Unencrypted messages are in plain text for the world to access
- TitanFile encryption uses a combination of the AES encryption algorithm and the SHA-512 hashing algorithm.
- “The cheque is in the mail problem” Read receipts can be denied