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IT Security at SMBs:
2016 Benchmarking Survey
Conducted by:
Osterman Research, Inc.
©2016 Osterman Research, Inc.
Sponsored by:
CYREN, Inc.
Today’s Speaker Today’s Host
Michael Osterman
Principal Analyst
Osterman Research, Inc.
John Callon
Senior Director of Product Marketing
CYREN, Inc.
©2016 Osterman Research, Inc.©2016 CYREN Ltd. All rights reserved.
About Osterman Research
• Focused on the messaging, Web and collaboration industries
• Practice areas include archiving, security, encryption, content management, etc.
• Strong emphasis on primary research
conducted with decision-makers and
influencers
• Founded in 2001
• Based near Seattle
©2016 Osterman Research, Inc.
About CYREN
500K+
Threat collection points
600M+
Users protected
17B+
Daily transactions
130M+
Threats blocked daily
DATA CENTERS
The World’s Largest Security Cloud
Background on the Survey
• A total of 308 online surveys were conducted during June 2016
• Three groups were targeted for the survey:
• 100 to 500 employees
• 501 to 1,000 employees
• 1,001 to 3,000 employees
• In order to qualify for the survey, respondents had to be knowledgeable
about computer/cyber security issues and security-related decision-making
in their organizations.
©2016 Osterman Research, Inc.
71% had a security breach or infection in the past year
• 43% of SMBs experienced a phishing attack during the previous 12 months
• Malware infiltration: 36%
• Ransomware attack: 23%
• Breach of sensitive or confidential data: 18%
• Targeted attack: 17%
©2016 Osterman Research, Inc.
Poll
• Which of the following is your biggest security problem right now?
• Breaches of sensitive or confidential data
• Phishing attacks
• Targeted attacks/zero-day exploits
• Ransomware
• Other
Leading Areas of Security Concern
• Malware infiltration through email (75% indicated this is an area about which they are are
concerned or extremely concerned)
• Malware infiltration through Web surfing (74%)
• Breaches of sensitive or confidential data (70%)
• Phishing attacks (68%)
• Targeted attacks/zero-day exploits and ransomware
(both at 65%)
©2016 Osterman Research, Inc.
Where Do Organizations Think They’re Doing Well?
• Employees surfing porn (60% believe they are well or extremely
well protected)
• Malware infiltration through email (57%)
• Malware infiltration through web surfing (55%)
• Malware infiltration through SSL web surfing (50%)
• Ransomware (49%)
©2016 Osterman Research, Inc.
Cyren Security Gap Index
Biggest problems IT managers want solved
• Sensitive data breach
• Phishing attacks
• Zero-days Perceived
protection
Highest
concern
Cyren Security
Gap Index
A breach of sensitive or confidential data 45% 70% 1.56
Phishing attacks 47% 68% 1.45
Targeted attacks/zero-day exploits 45% 65% 1.44
Malware infiltration through web surfing 55% 74% 1.35
Ransomware 49% 65% 1.33
Malware infiltration through email 57% 75% 1.32
Malware infiltration through SSL web surfing 50% 60% 1.20
Botnets 44% 52% 1.18
Malicious activity from insiders 45% 50% 1.11
“Shadow IT” – employees using unauthorized cloud services 42% 43% 1.02
Employees watching video content 42% 32% 0.76
Employees using social networks 47% 35% 0.74
Employees surfing porn 60% 37% 0.62
©2016 Osterman Research, Inc.
SMBs Have Limited Dedicated IT Security Staff
Nearly 50% of SMBs have no
more than two security-focused
IT staff members
73% of small SMBs (100 to 500
employees) have two or less
security-focused IT staff
members
©2016 Osterman Research, Inc.
Security Costs are Climbing
The typical SMB has seen an
increase in their security-
related costs during the past 12
months
At that rate, security costs will
increase by 129% in just four
years
©2016 Osterman Research, Inc.
IT Spends Lots of Time Mopping Up
Average IT staff time to
respond to a major breach:
56.2 person-hours
Following a major security
breach, a large SMB will spend
nearly two person-weeks
remediating its aftermath
©2016 Osterman Research, Inc.
Over half of SMBs doing SSL inspection
• URL filtering (deployed by 73% of SMBs)
• Inline anti-virus/anti-malware (71%)
• SSL inspection (56%)
• Data loss prevention (50%)
• Malware forensic reports (44%)
• Application control (43%)
©2016 Osterman Research, Inc.
Poll
• Do you believe that endpoint protection is sufficient to protect your users from web
security threats?
• Yes
• No
• I have no clue
Is Endpoint Protection Sufficient?
Overall, SMBs are evenly split
about the necessity of doing
anything beyond an endpoint
solution to protect users
The larger the SMB, the less
confidence there is in endpoint
protection
©2016 Osterman Research, Inc.
Preferences for Delivery Models
A preference for on-premises
web security solutions
continues: 67%
But cloud-based is preferred or
no preference by a notable
proportion of SMBs: 32%
©2016 Osterman Research, Inc.
Use Cases for Web Security
• For web security use cases
beyond bread-and-butter
main office network
protection, the priority use
cases for web security are
protecting laptops and mobile
devices when off-network
• Nearly half have
implemented Guest Wifi
network protection
• IoT devices ~1 in 4
©2016 Osterman Research, Inc.
The Market is Fragmented
• Most segments of the web security market
are highly fragmented
• There are a few vendors that have a significant share of some aspects of the SMB web
security market
• Firewall/UTM
• Endpoint protection
• Many SMBs have not implemented key web
security capabilities that could protect their
organization
©2016 Osterman Research, Inc.
Secure Web Gateway Vendors
• 47 different vendors among responses
• Only nine broke the 2% market share “barrier”
• >40% “Other”
©2016 Osterman Research, Inc.
Network Firewall/UTM Vendors
• Cisco at 30%
• >40% other
©2016 Osterman Research, Inc.
Endpoint Anti-Virus Vendors
• Symantec + Intel Security/McAfee = 46% of market
©2016 Osterman Research, Inc.
Network Sandboxing Vendors
• 55% do not use sandboxing
©2016 Osterman Research, Inc.
Cloud Access Security Brokers
• 60% do not use a CASB solution
©2016 Osterman Research, Inc.
Cloud Access Security Brokers
• 60% do not use a CASB solution
©2016 Osterman Research, Inc.
DNS-Based Security Vendors (DNS Firewall)
©2016 Osterman Research, Inc.
Secure Email Gateway Vendors
©2016 Osterman Research, Inc.
Data Loss Prevention Vendors
©2016 Osterman Research, Inc.
For More Information
Osterman Research, Inc.
+1 206 683 5683
+1 206 905 1010
info@ostermanresearch.com
www.ostermanresearch.com
ostermanresearch.com/wordpress/
@mosterman
©2016 Osterman Research, Inc.
Cyren, Inc.
www.cyren.com
@cyreninc
linkedin.com/company/cyren
info@cyren.com
Questions?
©2016 Osterman Research, Inc.

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Webinar: IT security at SMBs: 2016 benchmarking survey

  • 1. IT Security at SMBs: 2016 Benchmarking Survey Conducted by: Osterman Research, Inc. ©2016 Osterman Research, Inc. Sponsored by: CYREN, Inc.
  • 2. Today’s Speaker Today’s Host Michael Osterman Principal Analyst Osterman Research, Inc. John Callon Senior Director of Product Marketing CYREN, Inc. ©2016 Osterman Research, Inc.©2016 CYREN Ltd. All rights reserved.
  • 3. About Osterman Research • Focused on the messaging, Web and collaboration industries • Practice areas include archiving, security, encryption, content management, etc. • Strong emphasis on primary research conducted with decision-makers and influencers • Founded in 2001 • Based near Seattle ©2016 Osterman Research, Inc.
  • 5. 500K+ Threat collection points 600M+ Users protected 17B+ Daily transactions 130M+ Threats blocked daily DATA CENTERS The World’s Largest Security Cloud
  • 6. Background on the Survey • A total of 308 online surveys were conducted during June 2016 • Three groups were targeted for the survey: • 100 to 500 employees • 501 to 1,000 employees • 1,001 to 3,000 employees • In order to qualify for the survey, respondents had to be knowledgeable about computer/cyber security issues and security-related decision-making in their organizations. ©2016 Osterman Research, Inc.
  • 7. 71% had a security breach or infection in the past year • 43% of SMBs experienced a phishing attack during the previous 12 months • Malware infiltration: 36% • Ransomware attack: 23% • Breach of sensitive or confidential data: 18% • Targeted attack: 17% ©2016 Osterman Research, Inc.
  • 8. Poll • Which of the following is your biggest security problem right now? • Breaches of sensitive or confidential data • Phishing attacks • Targeted attacks/zero-day exploits • Ransomware • Other
  • 9. Leading Areas of Security Concern • Malware infiltration through email (75% indicated this is an area about which they are are concerned or extremely concerned) • Malware infiltration through Web surfing (74%) • Breaches of sensitive or confidential data (70%) • Phishing attacks (68%) • Targeted attacks/zero-day exploits and ransomware (both at 65%) ©2016 Osterman Research, Inc.
  • 10. Where Do Organizations Think They’re Doing Well? • Employees surfing porn (60% believe they are well or extremely well protected) • Malware infiltration through email (57%) • Malware infiltration through web surfing (55%) • Malware infiltration through SSL web surfing (50%) • Ransomware (49%) ©2016 Osterman Research, Inc.
  • 11. Cyren Security Gap Index Biggest problems IT managers want solved • Sensitive data breach • Phishing attacks • Zero-days Perceived protection Highest concern Cyren Security Gap Index A breach of sensitive or confidential data 45% 70% 1.56 Phishing attacks 47% 68% 1.45 Targeted attacks/zero-day exploits 45% 65% 1.44 Malware infiltration through web surfing 55% 74% 1.35 Ransomware 49% 65% 1.33 Malware infiltration through email 57% 75% 1.32 Malware infiltration through SSL web surfing 50% 60% 1.20 Botnets 44% 52% 1.18 Malicious activity from insiders 45% 50% 1.11 “Shadow IT” – employees using unauthorized cloud services 42% 43% 1.02 Employees watching video content 42% 32% 0.76 Employees using social networks 47% 35% 0.74 Employees surfing porn 60% 37% 0.62 ©2016 Osterman Research, Inc.
  • 12. SMBs Have Limited Dedicated IT Security Staff Nearly 50% of SMBs have no more than two security-focused IT staff members 73% of small SMBs (100 to 500 employees) have two or less security-focused IT staff members ©2016 Osterman Research, Inc.
  • 13. Security Costs are Climbing The typical SMB has seen an increase in their security- related costs during the past 12 months At that rate, security costs will increase by 129% in just four years ©2016 Osterman Research, Inc.
  • 14. IT Spends Lots of Time Mopping Up Average IT staff time to respond to a major breach: 56.2 person-hours Following a major security breach, a large SMB will spend nearly two person-weeks remediating its aftermath ©2016 Osterman Research, Inc.
  • 15. Over half of SMBs doing SSL inspection • URL filtering (deployed by 73% of SMBs) • Inline anti-virus/anti-malware (71%) • SSL inspection (56%) • Data loss prevention (50%) • Malware forensic reports (44%) • Application control (43%) ©2016 Osterman Research, Inc.
  • 16. Poll • Do you believe that endpoint protection is sufficient to protect your users from web security threats? • Yes • No • I have no clue
  • 17. Is Endpoint Protection Sufficient? Overall, SMBs are evenly split about the necessity of doing anything beyond an endpoint solution to protect users The larger the SMB, the less confidence there is in endpoint protection ©2016 Osterman Research, Inc.
  • 18. Preferences for Delivery Models A preference for on-premises web security solutions continues: 67% But cloud-based is preferred or no preference by a notable proportion of SMBs: 32% ©2016 Osterman Research, Inc.
  • 19. Use Cases for Web Security • For web security use cases beyond bread-and-butter main office network protection, the priority use cases for web security are protecting laptops and mobile devices when off-network • Nearly half have implemented Guest Wifi network protection • IoT devices ~1 in 4 ©2016 Osterman Research, Inc.
  • 20. The Market is Fragmented • Most segments of the web security market are highly fragmented • There are a few vendors that have a significant share of some aspects of the SMB web security market • Firewall/UTM • Endpoint protection • Many SMBs have not implemented key web security capabilities that could protect their organization ©2016 Osterman Research, Inc.
  • 21. Secure Web Gateway Vendors • 47 different vendors among responses • Only nine broke the 2% market share “barrier” • >40% “Other” ©2016 Osterman Research, Inc.
  • 22. Network Firewall/UTM Vendors • Cisco at 30% • >40% other ©2016 Osterman Research, Inc.
  • 23. Endpoint Anti-Virus Vendors • Symantec + Intel Security/McAfee = 46% of market ©2016 Osterman Research, Inc.
  • 24. Network Sandboxing Vendors • 55% do not use sandboxing ©2016 Osterman Research, Inc.
  • 25. Cloud Access Security Brokers • 60% do not use a CASB solution ©2016 Osterman Research, Inc.
  • 26. Cloud Access Security Brokers • 60% do not use a CASB solution ©2016 Osterman Research, Inc.
  • 27. DNS-Based Security Vendors (DNS Firewall) ©2016 Osterman Research, Inc.
  • 28. Secure Email Gateway Vendors ©2016 Osterman Research, Inc.
  • 29. Data Loss Prevention Vendors ©2016 Osterman Research, Inc.
  • 30. For More Information Osterman Research, Inc. +1 206 683 5683 +1 206 905 1010 info@ostermanresearch.com www.ostermanresearch.com ostermanresearch.com/wordpress/ @mosterman ©2016 Osterman Research, Inc. Cyren, Inc. www.cyren.com @cyreninc linkedin.com/company/cyren info@cyren.com