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Learning Dashboards for feedback at scale
Tinne De Laet
Tinne.DeLaet@kuleuven.be
@TinneDeLaet
largest university in Belgium, founded 1425
16 faculties → general university
 55 000 students
no national exam
secondary schools organize
own independent exams
low registration fees
€922,3
typically regular full-time
students, 1 year
no selection allowed
have to except all students with
secondary education diploma
(except Medicine, Dentistry & Performing Arts)
dropoutongoing
study duration
How to improve student success??
Focus of our research in
Learning Analytics
4
actionable feedback
student-centered
program level
inclusive
first-year experience
institution-wide
Learning Analytics
actual implementation
dashboards
positioning test
started in 2013
multiple-choice test on
mathematical problem solving
non-obligatory and non-binding
research
skills and competencies underlying
engineering student success
not only math matters
Pinxten, M., Van Soom, C., Peeters, C. et al.; At-risk at the gate: prediction of study success of first-year science and engineering students in an open-admission university in Flanders - any incremental validity of
study strategies?; Eur J Psychol Educ (2019) 34: 45. https://doi.org/10.1007/s10212-017-0361-x
European readySTEMgo project, Early identification of at-risk students in STEM; https://iiw.kuleuven.be/english/readystemgo
prior academic achievement
advice of teacher board of secondary
education
mathematical skills
learning and studying skills
gender
socio-economic status
6
[!] Feedback must be “actionable”.
Warning!
Male are 10% less
likely to be successful.
You are male.
Warning!
Your online activity is
lagging behind.
action?
?
action?
?

7
[!] Start with the available data.
Lots of data may eventually become
available in the future …
…. already start with what is available
(*)
(*) Zarraonandia, T., Aedo, I., Díaz, P., & Montero, A. (2013). An augmented lecture feedback system to support learner and teacher communication.
British Journal of Educational Technology, 44(4), 616-628.
8
[!] Not all data is usable.
example data from a traditional course with “VLE as a file system”
test scores
activity/week (#days)
weeks of the year
9
[!] Not all data is usable.
example data from a course with flipped classroom & blended learning
exam scores
activity (# of modules used)
Not a single student
using less than 10
modules passed the
course.
Most of the successful
students used 15
modules or more.
10
learning dashboards @KU Leuven
interaction
self-reflection
LISSA
STUDENT
ADVISOR
STUDENT LASSI –
learning skills
REX - scoresPOS – future
students
12.450 unique students
reached!
11
Student-facing learning
dashboards
12
[!] Think beyond the obvious data.
• Don’t think too traditional.
• Many institutions are collecting survey
data for educational research.
LASSI questionnaire
• motivation
• concentration
• (lack of) failure anxiety
• time management
• use of test strategies
Pinxten, M., Van Soom, C., Peeters, C., De Laet, T., Langie, G., At-risk at the gate: prediction of study success of first-year science and engineering students in an
open-admission university in Flanders—any incremental validity of study strategies? Eur J Psychol Educ (2017).
readySTEMgo Erasmus+ project https://iiw.kuleuven.be/english/readystemgo
13
Does my concentration
matter?
How is my time
management?
I feel uncertain.
Is this normal?
How can I improve
my concentration?
14
Dashboard learning skills
students complete LASSI
questionnaire
students receive personalized email
with invitation for dashboard
demo:
https://learninganalytics.set.kuleuven.be/static-demo-lassi/
4367 students in 26 programs
in 9 faculties @KU Leuven
4 programs @TU Delft
15
3. How does this relates to
others?
2. How am I doing?
1. What is this about?
@studyProgram@
@yourScore@
16
4. Why is this relevant?
5. What can I do about it?
17
5. What can I do about it?
18
Response
3868 students (89%)
used dashboard
19
Student feedback?
http://blog.associatie.kuleuven.be/tinnedelaet/learning-dashboard-for-actionable-feedback-on-learning-and-studying-skills/
How CLEAR is this info?
stars stars
20
Students that click through
Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for Actionable Feedback on Learning Skills: Scalability and Usefulness.
In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.
 better learning skills
21
More intense users
Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for Actionable Feedback on Learning Skills: Scalability and Usefulness.
In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.
 worse learning skills
22
What can we learn from dashboard usage?
Broos T., Verbert K., Van Soom C., Langie G., De Laet T.# (2018). Low-investment, Realistic-Return Business Cases for Learning Analytics Dashboards: Leveraging Usage Data and
Microinteractions. accepted for ECTEL 2018
wavg = β0 + β1 ∗ dbuser + β2 ∗ math.hrs + β3 ∗ math.score + β4 ∗ physics + β5∗chemistry+
β6∗biology+β7∗mot+β8∗tmt+β9∗anx+β10∗tst+β11∗con+β12∗advice
23
[!] Be careful with predictive
algorithms.
http://blog.associatie.kuleuven.be/tinnedelaet/the-nonsense-of-chances-of-success-and-predictive-models/
• reality is complex
• measurement is limited
• individual circumstances
• need for nuance
• trigger reflection
24
[!] Be careful with predictive
algorithms.
http://blog.associatie.kuleuven.be/tinnedelaet/the-nonsense-of-chances-of-success-and-predictive-models/
predicting GPA
of an individual student
Local Interpretable
Model-agnostic Explanations
(LIME)
25
[!] Acceptance precedes impact.
• Involve stakeholders from the start and
value their input!
COmmunication
COoperation
• Demonstrate usefulness.
• Take care of ethics and privacy.
• Best scenario:
students & study advisors as ambassadors
COCO
26
Dashboard academic achievement
additional feedback on academic
achievement
students receive personalized email
with invitation for dashboard
demo:
https://learninganalytics.set.kuleuven.be/static-demo-rex/
>12.000 students in 26 programs
in 9 faculties @KU Leuven
27
Impact?
survey before intervention
 2nd year students 2016-2017
 experiences first-year feedback
 41 vragen, 5-point Likert scale
 pen & paper
dashboards
 LISSA
 LASSI (learning skills)
 3 x REX (grades)
Survey after intervention
 2nd year students 2017-2018
Under review by Assessment in Higher Education Journal
28
Impact?
During the first year I received sufficient information regarding my academic achievements.
Engineering Science (p<0.001)
Under review by Assessment in Higher Education Journal
The information I received helped to position myself with respect to my peers.
Engineering Science (p<0.001)
29
Impact?
The information I received made me reflect.
The information I received made me adapt my behaviour.
Under review by Assessment in Higher Education Journal
30
[!] Context matters!
• available data
• national and institutional regulations
and culture
• educational vision
• educational system, size of
population ..
• …
Don’t just copy existing solutions!
31
Future?
Continue and extend dashboards
@KU Leuven
using scale-up project
Transfer to other universities
LALA project!
new horizons ….
32
Conclusion
learning dashboards for feedback at scale
supporting transition from SE to HE
 actionable feedback using learning dashboards
 humble but scalable approach
 traditional university settings
 involvement of stakeholders, especially practitioners
 learning dashboard create useful new learning traces!
33
Project team @
Sven Charleer
AugmentHCI, Computer Science department
PhD researcher ABLE
Katrien Verbert (professor)
AugmentHCI, Computer Science department
Copromotor of STELA & ABLE
Carolien Van Soom (professor)
Leuven Engineering and Science Education Center
Head of Tutorial Services of Science
Copromotor of STELA & ABLE
Greet Langie
Leuven Engineering and Science Education Center
Vicedean (education) faculty of Engineering Technology
Promotor of readySTEMgo, copromotor of STELA & ABLE
Tinne De Laet (professor)
Leuven Engineering and Science Education Center
Head of Tutorial Services of Engineering Science
Coordinator of STELA and ABLE
Copromotor of readySTEMgo
Francisco Gutiérrez
AugmentHCI, Computer Science department
PhD researcher ABLE
Tom Broos
Leuven Engineering and Science Education Center
AugmentHCI, Computer Science department
PhD researcher STELA
Martijn Millecamp
AugmentHCI, Computer Science department
PhD researcher ABLE
Special thanks to study advisors for their cooperation, advice, feedback, and support!
♥
Maarten Pinxten (post-doc)
Leuven Engineering and Science Education Center
Head of Tutorial Services of Science
Copromotor of readySTEMgo

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Learning Dashboards for Feedback at Scale

  • 1. Learning Dashboards for feedback at scale Tinne De Laet Tinne.DeLaet@kuleuven.be @TinneDeLaet
  • 2. largest university in Belgium, founded 1425 16 faculties → general university  55 000 students no national exam secondary schools organize own independent exams low registration fees €922,3 typically regular full-time students, 1 year no selection allowed have to except all students with secondary education diploma (except Medicine, Dentistry & Performing Arts)
  • 3. dropoutongoing study duration How to improve student success??
  • 4. Focus of our research in Learning Analytics 4 actionable feedback student-centered program level inclusive first-year experience institution-wide Learning Analytics actual implementation dashboards
  • 5. positioning test started in 2013 multiple-choice test on mathematical problem solving non-obligatory and non-binding research skills and competencies underlying engineering student success not only math matters Pinxten, M., Van Soom, C., Peeters, C. et al.; At-risk at the gate: prediction of study success of first-year science and engineering students in an open-admission university in Flanders - any incremental validity of study strategies?; Eur J Psychol Educ (2019) 34: 45. https://doi.org/10.1007/s10212-017-0361-x European readySTEMgo project, Early identification of at-risk students in STEM; https://iiw.kuleuven.be/english/readystemgo prior academic achievement advice of teacher board of secondary education mathematical skills learning and studying skills gender socio-economic status
  • 6. 6 [!] Feedback must be “actionable”. Warning! Male are 10% less likely to be successful. You are male. Warning! Your online activity is lagging behind. action? ? action? ? 
  • 7. 7 [!] Start with the available data. Lots of data may eventually become available in the future … …. already start with what is available (*) (*) Zarraonandia, T., Aedo, I., Díaz, P., & Montero, A. (2013). An augmented lecture feedback system to support learner and teacher communication. British Journal of Educational Technology, 44(4), 616-628.
  • 8. 8 [!] Not all data is usable. example data from a traditional course with “VLE as a file system” test scores activity/week (#days) weeks of the year
  • 9. 9 [!] Not all data is usable. example data from a course with flipped classroom & blended learning exam scores activity (# of modules used) Not a single student using less than 10 modules passed the course. Most of the successful students used 15 modules or more.
  • 10. 10 learning dashboards @KU Leuven interaction self-reflection LISSA STUDENT ADVISOR STUDENT LASSI – learning skills REX - scoresPOS – future students 12.450 unique students reached!
  • 12. 12 [!] Think beyond the obvious data. • Don’t think too traditional. • Many institutions are collecting survey data for educational research. LASSI questionnaire • motivation • concentration • (lack of) failure anxiety • time management • use of test strategies Pinxten, M., Van Soom, C., Peeters, C., De Laet, T., Langie, G., At-risk at the gate: prediction of study success of first-year science and engineering students in an open-admission university in Flanders—any incremental validity of study strategies? Eur J Psychol Educ (2017). readySTEMgo Erasmus+ project https://iiw.kuleuven.be/english/readystemgo
  • 13. 13 Does my concentration matter? How is my time management? I feel uncertain. Is this normal? How can I improve my concentration?
  • 14. 14 Dashboard learning skills students complete LASSI questionnaire students receive personalized email with invitation for dashboard demo: https://learninganalytics.set.kuleuven.be/static-demo-lassi/ 4367 students in 26 programs in 9 faculties @KU Leuven 4 programs @TU Delft
  • 15. 15 3. How does this relates to others? 2. How am I doing? 1. What is this about? @studyProgram@ @yourScore@
  • 16. 16 4. Why is this relevant? 5. What can I do about it?
  • 17. 17 5. What can I do about it?
  • 20. 20 Students that click through Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for Actionable Feedback on Learning Skills: Scalability and Usefulness. In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.  better learning skills
  • 21. 21 More intense users Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for Actionable Feedback on Learning Skills: Scalability and Usefulness. In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.  worse learning skills
  • 22. 22 What can we learn from dashboard usage? Broos T., Verbert K., Van Soom C., Langie G., De Laet T.# (2018). Low-investment, Realistic-Return Business Cases for Learning Analytics Dashboards: Leveraging Usage Data and Microinteractions. accepted for ECTEL 2018 wavg = β0 + β1 ∗ dbuser + β2 ∗ math.hrs + β3 ∗ math.score + β4 ∗ physics + β5∗chemistry+ β6∗biology+β7∗mot+β8∗tmt+β9∗anx+β10∗tst+β11∗con+β12∗advice
  • 23. 23 [!] Be careful with predictive algorithms. http://blog.associatie.kuleuven.be/tinnedelaet/the-nonsense-of-chances-of-success-and-predictive-models/ • reality is complex • measurement is limited • individual circumstances • need for nuance • trigger reflection
  • 24. 24 [!] Be careful with predictive algorithms. http://blog.associatie.kuleuven.be/tinnedelaet/the-nonsense-of-chances-of-success-and-predictive-models/ predicting GPA of an individual student Local Interpretable Model-agnostic Explanations (LIME)
  • 25. 25 [!] Acceptance precedes impact. • Involve stakeholders from the start and value their input! COmmunication COoperation • Demonstrate usefulness. • Take care of ethics and privacy. • Best scenario: students & study advisors as ambassadors COCO
  • 26. 26 Dashboard academic achievement additional feedback on academic achievement students receive personalized email with invitation for dashboard demo: https://learninganalytics.set.kuleuven.be/static-demo-rex/ >12.000 students in 26 programs in 9 faculties @KU Leuven
  • 27. 27 Impact? survey before intervention  2nd year students 2016-2017  experiences first-year feedback  41 vragen, 5-point Likert scale  pen & paper dashboards  LISSA  LASSI (learning skills)  3 x REX (grades) Survey after intervention  2nd year students 2017-2018 Under review by Assessment in Higher Education Journal
  • 28. 28 Impact? During the first year I received sufficient information regarding my academic achievements. Engineering Science (p<0.001) Under review by Assessment in Higher Education Journal The information I received helped to position myself with respect to my peers. Engineering Science (p<0.001)
  • 29. 29 Impact? The information I received made me reflect. The information I received made me adapt my behaviour. Under review by Assessment in Higher Education Journal
  • 30. 30 [!] Context matters! • available data • national and institutional regulations and culture • educational vision • educational system, size of population .. • … Don’t just copy existing solutions!
  • 31. 31 Future? Continue and extend dashboards @KU Leuven using scale-up project Transfer to other universities LALA project! new horizons ….
  • 32. 32 Conclusion learning dashboards for feedback at scale supporting transition from SE to HE  actionable feedback using learning dashboards  humble but scalable approach  traditional university settings  involvement of stakeholders, especially practitioners  learning dashboard create useful new learning traces!
  • 33. 33 Project team @ Sven Charleer AugmentHCI, Computer Science department PhD researcher ABLE Katrien Verbert (professor) AugmentHCI, Computer Science department Copromotor of STELA & ABLE Carolien Van Soom (professor) Leuven Engineering and Science Education Center Head of Tutorial Services of Science Copromotor of STELA & ABLE Greet Langie Leuven Engineering and Science Education Center Vicedean (education) faculty of Engineering Technology Promotor of readySTEMgo, copromotor of STELA & ABLE Tinne De Laet (professor) Leuven Engineering and Science Education Center Head of Tutorial Services of Engineering Science Coordinator of STELA and ABLE Copromotor of readySTEMgo Francisco Gutiérrez AugmentHCI, Computer Science department PhD researcher ABLE Tom Broos Leuven Engineering and Science Education Center AugmentHCI, Computer Science department PhD researcher STELA Martijn Millecamp AugmentHCI, Computer Science department PhD researcher ABLE Special thanks to study advisors for their cooperation, advice, feedback, and support! ♥ Maarten Pinxten (post-doc) Leuven Engineering and Science Education Center Head of Tutorial Services of Science Copromotor of readySTEMgo