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Employees as Influencers
Jaime Pham
Content Marketing Evangelist
Content marketing is
building a relationship with a
constituency by consistently delivering
helpful, inspirational,
or entertaining content
Owned + earned + paid = consistent.
Human voices, listening, and sharing
stories are required to build a
relationship.
Richard
Branson
Founder at
Virgin Group
Bill Gates
Co-chair, Bill &
Melinda Gates
Foundation
Arianna
Huffington
President
The Huffington Post
Becky
Carlson
Head Coach
Quinnipiac
Rugby
7x more
comments
Michelle
Chaffee
Founder & CEO at
Älska
8x more
comments
Tara
Mapes
Content
Writer/Editor
2x more
comments
Not all channels are created equal. Context matters.
583 Views 10x more views than David’s own
blog
And even the biggest leaders need multiple
channels to start a conversation
65
Comments
310
Comments
six job views
three Company Page views
one Company Page follower
six profile views
and two new connections established
Every six pieces of content an employee
shares on LinkedIn influences
It’s time to move beyond the brand. Now, employees are producing,
unearthing, and distributing information
Proactively
Reactively
Reactively
And often independently
1.2 Million
Views
Organizations are redefining
“control”
1. Educating employees on their professional
brand so they are empowered to represent
themselves, and your organization, in a
transformative way
“Originally, we were focused on amplifying our brand messaging and giving
employees something to share about our brand on social media.
Now, we’ve taken a turn… from looking to drive one voice for our brand to
giving a voice to every single member of our program…This empowerment of
our employees as individuals is what drives brand authenticity on social media.”
– Nolan Carleton, employee social advocacy at AT&T
2. Empowering employees with tools
to be their own content creators
Meet the new press release
And distributing content that
employees actually want to share.
Why?
Your employee’s combined
connections on social networks are,
on average, 10x larger than your
company followers
And content shared by individuals sees 2x the click-through
rate of content shared by companies
Writing On Social: Be Helpful
Helping professionals achieve their goals creates affinity
Be Human
Aim to Inspire
What can you contribute?
Publishing and Sharing- Influencer Editorial Guide

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Jaime Pham - Employees as influencers

Editor's Notes

  1. Building a relationship- takes time, trust, consistency Constituency- internal and external stakeholders, prospective talent, prospective customers What this means for CC and PR: more integral role in the org
  2. Many companies get this first part, finally. Owned channels include the website, blog, email, maybe even a print publication. But so many companies are still using these owned channels to talk about their business. They are not really trying to tell stories or educate or give the “why” behind their business. This is where real connections are made.
  3. The most followed influencers on LinkedIn are all synonymous with a company brand
  4. But non-influencers can have big voices, too, and can use those voices to start a real conversation.
  5. Building a relationship- takes time, trust, consistency Constituency- internal and external stakeholders, prospective talent, prospective customers What this means for CC and PR: more integral role in the org
  6. A company’s brand and influence is not limited to it’s top leadership. Because LinkedIn is in this unique space where your personal identity is directly tied to the company you work for, or own, the 2 are not mutually exclusive. Through the LinkedIn Elevate employee activation app, we are starting to see some interesting trends.
  7. So, you have employees sharing stuff. What are they sharing? This goes back to: do you have a social media policy? Is everyone aware of it? Does it balance openness and authenticity with risk management? Here are some examples of what happens when a company has a strong internal brand (and a good communications agency) 
  8. Social business means leveraging existing relationships. You, and your employees, know your existing network and your potential audience better than what you can achieve at a corporate level. The people in the room have high-quality networks and are the perfect test segment for finding out what happens when you start writing and sharing more
  9. AMEX Open: small business owners ANN Inc.: Prospective talent LinkedIn: company page followers. Prospective and existing talent, alumni.
  10. Find your writers, your socially active execs. Create an editorial calendar. Or use ours. It’s in the appendix of this presentation which, I believe, you will all get a copy of.
  11. SSI for most recent month