Thanindran Doraraju has over 10 years of experience in supply chain, logistics, and warehouse operations. He has a proven track record of reducing costs, increasing efficiency, and ensuring accuracy. His resume highlights roles with increasing responsibility in logistics, operations management, and project management.

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RESUME
(Private & Confidential)
THANINDRAN DORARAJU
Address: No 9, Jalan TK 2/1D, Taman Kinrara, 47180 Puchong, Selangor
Mobile: 012-6265911
Email: Thanindran@gmail.com
SUMMARY
An enthusiastic individual, versatile and competent professional having 10 years of experience in
Warehouse Supply Chain/Logistics operations and Process Improvement who has proven ability in
achieving results through improved quality of services, cost-effective solutions and a focused team
leader. A quick learner who is adaptable, flexible, highly profit-driven and is good computer savvy.
Demonstrated expertise in reducing costs, increasing revenues, and minimizing employee turnover.
Also has proven skill in negotiating with vendors and increasing production with existing team of staff
members.
PROFESSIONAL EXPERIENCE
Company Name : LexisNexis Malaysia Sdn Bhd - Petaling Jaya, Selangore
Position : Senior Operation Executive
Duration : Feb 2015 – Present
Key Responsibilities: -
1. Effectiveness of Warehouse Management
Over-seeing the service provider to ensure operation processes are in compliance to agreed
SOP
Monitor movement on inbound, outbound, returns transaction on weekly basis and analysis
accuracy to benchmark KPI
Submit DSR report to HWO on weekly basis
Reports will share with HWO
Improve Back Order Management
Operational metrics / KPIs are measured and distributed
KPIs are meeting set targets
Contain distribution cost to within budget
3 working day to resolution for complaint / error
2. Inventory Management
Continuous physical review of stocks in the warehouse to ensure the storage principles are
being adhere
Manage Perpetual Stock Counting / Inventory accuracy check

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Conduct stock take for selective stock (min 20 titles) on Monthly basis
Effective utilization of storage as per product categorization
increase inventory accuracy to 90%
reduce inventory by 20%
3. Monthly Governance meeting with service providers
Periodic business review with service provider to ensure quality of service meets expectation
Participate in Customer Operation Meeting
Issues raised are addressed and resolved in a timely manner
Cost, quality and service on track to agreed KPIs
4. Project Management
Conduct internal survey to determine internal customer satisfaction and identify improvement
opportunities
To document and standardize entire warehouse process and share with key stakeholders for
better understanding and expectation
complete at least 2 survey with internal stakeholders
Improve and bench-marking customer experience
Key Achievements:-
 Developed SOP and KPI for services partners and key stakeholders to enable accountability
and direction
 Developed excellent working relationship with freight services partners and helped establish
key reporting tools related to customer invoice and landed costings.
 Reduction of outbound distribution costs by over 15% on volume basis by minimized services
providers.
 Executed surveys with internal stakeholders to enhance the interpersonal communication
 Rolled out a Warehouse setup in readiness for the sku proliferation that was earmarked
 Saved company potential monthly sales loss by improving backorder control system
Company Name : LexisNexis Malaysia Sdn Bhd - Petaling Jaya, Selangor
Position : Logistics Executive
Duration : Sep 2008 - Jan 2015
Key Responsibilities: -
A. Supply Chain Management (SCM) for Elsevier Singapore
1. Receiving / Putaway
Received, inspected and counted all incoming shipments and deliveries
Staged or stored stocks in proper racking and locations
Once GRN was completed, GRN was scanned and sent to Elsevier Finance team
Updated GRN details in Stock Card and file up the GRN in hardcover file

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2. Order Processing
Once received the invoices from CS thru email, the books were picked according to the invoice.
Prepared the delivery order according the invoice’s details and quantity.
Always made sure the books were in good condition when picked up.
3. Delivery Management
a. Klang Valley Delivery
Gave the books and delivery orders and invoices to hand delivery team
For special requirement customers, I would go together with delivery staff to help and
coordinate the delivery
Scanned the POD after delivery completed and sent to CS team
Updated in Stock card and filed up the POD in hardcover file
b. Outstation / Oversea Delivery
Prepared the courier consignment note / Commercial invoice / Packing List and gave
to packing team together with books and delivery orders and invoices
Scanned the courier consignment notes and delivery orders and invoices as POD and sent to
CS team
Updated in Stock card and filed up the POD and courier consignment note in hardcover file
c. Self-Collection – Local Customer
Sorted out the books and packed all the books in pallets with stretch film and labeled them
accordingly
Stuck the packing list on the pallet
For Sample books, the books will check accordingly to customers before packing and pickup
Scanned the POD after delivery completed and sent to CS team
Updated in Stock card and filed up the POD
d. Self-Collection – Outstation / Oversea
Sorted out the books and packed all the books in pallets with stretch film and labeled them
accordingly
Prepared the Commercial invoices and Packing Lists
Once the pallet collected by Customer appointed agent, POD were be scanned and emailed
to CS team
Updated in Stock card and filed up the POD
4. Returns
Checked the physical stocks against the RA and customer’s DO when a customer returned the
books
For special requirement customer, I would go together with delivery dept staff to collect the
returns
Did the BRN and scanned + sent to CS team for credit processing
Updated in Stock card and filed up the BRN
5. Quarterly / Yearly Stock Count
Did stock count every quarterly with Elsevier represented

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Did stock count yearly with Elsevier represented and external auditor
6. Quoted / Follow-uped / Coordinated with external forwarding company
Went to customer location as Elsevier representative to help/ coordinate the delivery upon
Elsevier team request
Monitored / followed up with forwarding company for the transaction of the shipment for the
books that came from overseas and updated the Publishing Services Manager (Elsevier
Singapore)
Received quotation from Local Transport Company and submitting to Publishing Services
Manager (Elsevier Sg) for local bulk order delivery
7. Prepared list and books for pulping
Sorted books and prepared pulping list
Scanned and emailed the pulping list with supplier signature and company stamp to Elsevier’s
Logistics manager to knock off from system
8. Prepared monthly report for stock inventory
Prepared monthly report for stock inventory and sent to all respective persons on monthly
basis
9. Checked Transport / Couriered statements
Checked transporter / courier statements and attached the consignment notes
Sent to Elsevier Singapore (Publishing Services Manager) for payment process on a monthly
basis
B. Back-uped the Warehouse Manager upon his absence
1. Raised GRN and Transferred Form
Received, inspected and counted all incoming shipments and deliveries
Staged or stored stocks in proper racking and locations
Once GRN / Transfer Form were completed, supporting documents were scanned and saved in
share file for Stock controller further action and emails were sent as reminders
2. Support / Managing Warehouse Team
Monitored all the warehouse process was running smoothly without any obstacle
C. Warehouse Maintenance / Facility
1. Machinery
Monitored the staff to check water and power level of battery for 2 Folk lifter on weekly basis
Called Machinery’s Services Partners (UMW / Allied) if there was any spoilt or problem with
machinery
Followed-up with Services Partners for general services (2 Times per Year)
2. Electrical
Checked all the electrical items on monthly basis

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Called and monitored with Electrical Services Partner if there was any issue with electrical
matter
3. Warehouse Cleanliness
Worked and monitored with cleaner lady - vacuum and shelves must be dusted to eliminate dust
daily and carpet was arranged once a year
Floor in warehouse was mopped on a weekly basis
4. Stationaries / Pantry
Checked the availability of stock for stationeries and pantry items and placed the order
accordingly (once in the month)
Placed order for distilled water to services partner once a month
5. Warehouse Safety
Worked and Monitored service partner on the fire extinguisher maintenance on yearly basis
Installed Safety Signature and poster to remind the staffs to be safety conscious
Worked or Monitored external Insurance Risk Management Services for survey/improvement on
warehouse safety on a yearly basis
6. PC / Network
Informed IT support team thru RE IT-Ticket if there was any issue with PC / network
Tested backup network device is working on a weekly basis
7. Monitoring / Work on Budget Vs Actual Spending
Monitored / Worked closely with Warehouse Manager on Budget VS Actual Spending for
Printing and Stationery, Motor Vehicle and Distribution Cost
Key Achievements:-
 0% stock discrepancy past 5 years
 Pro-actively built and maintained relationships with key personnel, customers and 3rd party
freight vendors to ensure work objectives were achieved while costs were managed–
especially critical during peak period planning where work commitments and volume could be
increased by more than 20%
 Was awarded Certificate of Excellence for my performance
 Maximized space usage within the warehouse.
 Worked with Warehouse Manager to improve staff performance via training
 Put in place processes to ensure stock integrity
 Managed warehouse costing, budgeting and forecasting within assigned budget.
Company Name : Fujitsu Malaysia Sdn Bhd - Kuala Lumpur
Position : Logistics Assistant
Duration : May 2005 – Aug 2008
Key Responsibilities: -
 Fully responsible for the running, maintenance, housekeeping, safety, security and layout of the
stock in of the spare part in KL and Cyberjaya warehouses

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 Sent faulty parts for repair to suppliers
 Performed warranty claims for all the consigned parts. All claims were updated onto tracking
form for reference and the form was circulated to all engineers and service desk for their
reference
 Prepared and packed used or faulty consigned parts to FPCA weekly basis
 Monitored and escalated to FPCA claims those that were not acted upon or delivered to FMS
 Handled or monitored purchasing spare parts
 Performed goods received and updated to the SAP system whenever good received from
supplier and uploaded the data to Interax system
 Supported all required documentation (invoices, packing list and delivery orders) in preparation
for export or via ocean freight carrier and also monitored shipments
 Communicated with carriers and logistics carriers regarding duty tax for imported spare parts.
 Coordinated and communicated with overseas office
 Managed report of volume of exportation in weekly basis
 Did weekly report for Primepower, Primergy, Eternus, Lifebook and Desktop parts stock level
report and monthly report for Lufthansa consigned part report
 Participated and coordinated the yearly stock count and prepared the report of the stock count
and sent to the finance department
Key Achievements:-
 Maximized space usage within the warehouse
 Reduced the inventory cost by almost 15% with proper planning
 Put in place processes to ensure stock integrity
 Reductions in operating costs and overhead expenses
Company Name : Tele-Temps Sdn Bhd – Kuala Lumpur
Position : Payroll Assistant / HR-Payroll Assistant Supervisor
Duration : Nov 2000 – May 2005
Key Responsibilities: -
» Supervised the Payroll and Billing department
» Checked calculation salary for more than 1200 temporary candidates and did payroll
outsourcing for AHAC (1000 person)
» Prepared payroll detail and bank credit details for payment purpose using Quickpay software.
» Prepared billing and printed invoice for client
» Prepared payroll report for management such as payment report; leave report, medical report,
new staff list and etc
» Maintained records like annual leave, medical leave, EPF, SOCSO, PCB (Income Tax) and etc
» Prepared Debit Note and Credit Note for adjustment in invoices
» Fully in charged for explanation to client such as calculation, leave, Labor Law and etc
» Maintained all records like time slips, annual leave form, medical claim shit, and hospitalization
form and employee data in Q-Pay system
» Prepared file for EA form end of the year

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» Assisted the Admin Executive in Admin process such as Interviewing candidate, advertising
(jobs) and etc
» Prepared letters of appointment, letters of termination, etc
MALAYSIAN NASIONAL INSURANCE as Data Entry Clerk (Oct 2000 – Oct 2000)
Key Responsibilities: -
- Key Data into the Novell system
- Counter checks the data in the system
SKILLS & KNOWLEDGE
 Good knowledge in Bookmaster (Publisher Business Application), Oracle CRM (Customer
Support Application), SAP (Logistics Module) and QuickPay (Payroll Application)
 Proficient in Microsoft office application – Words, Excel PowerPoint, Visio and Outlook
 Good in few programming languages – Visual Basic and Ms Access
PROFESSIONAL TRAINING
 Six Stigma Yellow Belt Training
 Effective Time Management Training
 Managing Warehouse Operations by SLA
 Microsoft Excel 2010 (Advanced)
 Conducting Performance Reviews
 Health and Safety at Work
ACADEMIC
Qualification : Diploma
Field of Study : Computer Studies
Institute : Systematic Institute of Information Technology
Graduation Date : 2000
LANGUAGE
Spoken Written
English Yes Yes
Malay Yes Yes
Tamil Yes Yes