2. Contents
Why choose TessCS?
About us
Qualifications & training
Client case studies
Who we have worked with
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2-3
4-5
6-7
8-9
C o m p l i a n c e & S a f e t y
P a r t o f T h e Te s s G ro u p
3. Why Choose TessCS?
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Our offering Why Choose TessCS? Benefits to you
Traffic
Management
We can offer a variety of training and qualifications suitable for your
business and people’s needs. We are a specialised training provider for
Chapter 8, Chapter 12, Banksman and Community Safety Accreditation for
traffic management.
We train over1000 people a year in these areas and work across a variety
of sectors, which means that our training is fresh, flexible and accredited
to industry standards.
We have expert trainers in each field and therefore the support and
training given is of a high quality and of an experience level that gives us
credibility.
• Trained & qualified people
• Boosted morale
• Improved working
methods
• Independent support
• Compliance to all legal
and procedural
requirements
Security
With over 30 years experience in the police and security industry, we
provide a variety of SIA courses including: Door Supervisor; CCTV;
Providing Security Services.
As well as Conflict Resolution, Physical Intervention skills, Critical Incident
Debriefing and Community Safety Accreditation for street warden/hospital
security or shopping centre schemes.
We can support all your Event Management training and consultancy
requirements from Stewards to Safety Officers.
• Accredited training
• Compounded training
with follow up materials
• A proven return on
investment
• High pass rate
Safety
We have an experienced, in house & expert team ready to support your
training needs for: Health and Safety; First Aid, Paediatric First Aid; Fire
Safety; First Person on Scene; Manual Handling; Fork Lift Driver
competency.
• Trained & knowledgeable
people
• Reduced risk
• Less accidents
• Healthy and happy
workforce
Compliance
Utilising public service trainers from police and private industry we have
a depth of experience to provide you with: Drugs and Alcohol Testing and
Awareness; Police Skills training; CPC Driver training and Risk
Management.
• An experienced training
team
• Flexible and able to cover
multiple locations in the
UK
• Protects you from
malpractice
UK Wide We are a national business, with trainers all over the UK so we are able to
meet at any business location for any of our offerings.
• All sites and locations
can be covered by one
business, for a quicker,
easier and more efficient
training solution
To find out more, please visit: tesscs.thetessgroup.com
4. 2
Why Choose
Tess Compliance
and Safety?
TessCS offers a comprehensive
solution for all your Compliance and Safety training and
consultancy needs.
We have a proven track record, we listen and always strive to make a
positive difference.
5. About Tess Compliance and Safety
Tess Compliance and Safety is part of The Tess Group of companies. We were established in 2009 and had a
solid start providing training solutions to match the needs of the Event, Security and Public service industries.
We provide recognised training, support and qualifications for people
and businesses that have a compliance or safety related training need.
Value has always been vital to us. As we are a large provider we are
able to be more cost effective in our delivery and offer more
qualifications. We have designed accredited qualifications that fit
with industry and sector needs, which has added value.
Because our clients get a range of training from us they typically save
time as well as money by only dealing with a small supply chain. Our
business is customer focused and we pride ourselves on finding ways
to run courses and plan the logistics to the smallest detail, in order to
put on a winning event.
Pace is one of our strongest attributes and we are able to meet
deadlines and large scale numbers to meet the needs of clients.
We understand compliance and regulatory standards so we are able to
ensure clients are protected and have the training most suited to the
requirements.
Tess Compliance and Safety have a vast amount of experience training
Events, Security and Police related subjects and provide real
training and coaching solutions that can be understood and applied
with confidence. Tess Compliance and Safety have developed custom
made compliance and safety training programmes for councils and
utility companies ensuring they are working in line with legislation and
rules for the services they provide to the public.
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6. Qualifications & Training
We can offer a wide range of accredited qualifications, ranging from level
2 to level 4.
These are work-based training qualifications and our unique approach means that businesses
and their people receive training and a qualification that is suited to them.
The duration varies from our short courses between 1 and 5 days, and higher
level professional qualifications from 3-9 months typically, with one of our highly
experienced trainers visiting regularly to carry out the qualifications.
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7. Here are the core
qualifications we can offer:
Traffic Management Qualifications:
• These qualifications are perfect for those based in security, event and utility based industries looking to work on
core skills
• Chapter 8 for Traffic Management Operatives
• Chapter 12 for utility based road side work schemes
• Banksman for construction site workers
• Community Safety Accreditation
• Car Parking Management
Security (SIA) Qualifications:
For those in a security environment, these qualifications are designed specifically for the skills required in this
industry
• Door Supervisor
• CCTV
• Security Guarding
• Conflict resolution
• Physical intervention
• Critical incident debriefing
• Vehicle search techniques
Safety Qualifications:
Specialist training that is required and enables roles to be carried out safely, efficiently and to the correct standard
• Health and Safety
• Spectator Safety at levels 2, 3 and 4
• Emergency First Aid
• Paediatric First Aid
• First Person on Scene
• Event Management
Compliance Qualifications:
For those from all sectors within industry, these qualifications can assist to minimize risk to staff and guard against
liabilities.
• Drug and Alcohol awareness
• Drug and alcohol testing
• Police and security Management
• CPC Driver training
• Vehicle search techniques
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8. Client a
Case Study
Case Study Features
• National Environmental Services Business
• Root and branch examination of services
• Mixture of people; abilities, needs & requirements
• 24 month consultancy and delivery programme
The Client
The client is a national leader in environmental
cleansing solutions in midlands and the south.
The Challenges
An environmental services organisation approached The Tess Group to discuss how we could help with ensuring the
safety of their roadside cleansing staff, whilst working on their daily operations, whilst still being efficient. This company
work exclusively with local authorities, providing services like: refuse collections, litter picking, grass cutting and tree
surgery. All jobs that involve workers being at risk alongside or in the road.
Throughout the industry between 2009 and 2012, a number of road side incidents had occurred resulting in injury and
the death of a competitor’s cleansing operative whilst they were engaged in litter picking by the roadside. The
company were very keen to prevent their employees from becoming yet another unfortunate statistic.
The Solution & Training Programme
We provided a consultancy service to comprehensively examine all aspects of their local government cleansing
operations across their client contracts. This was a “root and branch” task visiting all the contracts and encompassed
carrying out assessments of their daily operational working, vehicle fleet, equipment and training.
Our resident traffic management expert; Steve Laws has worked with the Regional Health and Safety Advisor. The
consultation was inclusive in that not only were Operational Managers consulted but also operational staff so that
they bought into to the need for the review and they felt included in the development of safer working practices and
schemes of work.
Seminars for staff at all levels have been staged to ensure involvement in problem solving the issues surrounding
working at the roadside be that a dual carriageway, rural or urban road. Consultation was also undertaken with Local
Government officials to ensure that the clients understood the need to change and how this was being done. Steve
was able to bring his vast experience and knowledge as a former specialist trainer and an officer with Thames Valley
Police Force to analyse the risks the operatives faced on a daily basis. He made recommendations to the client for
changes that increased the levels of safety without hampering the operation. The principals of safe Traffic Management
and the Chapter 8 Codes of Practice were applied to this task.
The Results
• Implementation of robust safe schemes of operations
• Changes to vehicle fleet to ensure compliance with
temporary Traffic Maintenance rules
• Training for operatives and managers to equip them with
the knowledge, understanding and skills to operate safely
• A more confident and happy workforce, safe in the
knowledge that they have been consulted, listened to and
involved in the changes made
• A continuing consultancy to review impact of changes,
compliance to new working practices and to provide a
training programme for new and existing staff
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9. Client b
Case Study
Case Study Features
• National Security Services Business
• Specialist training services
• Accredited Specialist Paramedic Training
• Dedicated consultancy and delivery programme
The Client
The client provides an integrated security
and event management solution at a number
of venues across the UK.
The Challenges
To provide an up to the minute high level paramedic first person on scene training programme. The training needed
to be delivered on site and appropriate to security personnel carrying out work at sporting, music and entertainment
venues throughout the UK.
The client’s services include providing venue support at a premier sporting and entertainment park which stages
national and international sporting events. As an established and well respected training provider, we were asked to
provide this training which was specific to their needs to provide a paramedic level immediate first aid response. The
customer identified the need to respond to medical emergencies in large crowd situations at this popular venue. At
times of crowd build up and during the event, access can be an issue and time to respond to illness and accident is
crucial.
The Solution & Training Programme
Tess Compliance and Safety are experienced at delivering all levels of first aid training for a wide array of businesses
and requirements. The First Person on Scene training is a 4 Day (32 hour) programme focused on advanced
interventions for the management of serious incidents with the expectation of long term management of the casualty
at scene.
The First Person On Scene training is specialist training that covers:
• Pre hospital environment
• Patient assessment
• Airway management
• Respiration management
• Basic life support
• Defibrillation
• Circulation and shock
• Medical related emergencies
How did we do this? Small classes of 6 -10 were trained so we could give one to one coaching as well as instruction
and training. This is a demanding pass or fail course. So participants already had experience of providing an
emergency response to illness and accident at public entertainment venues. 100% pass rate was achieved.
The Results
• Accredited paramedic level training to participants
• Improved competitive edge
• Improved customer safety response
• An improvement in staff morale and value
• A continual review process to ensure new working practices
are in line with up to date legislation.
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10. We have delivered a range of courses
all across the UK in a variety of subjects
which many people have described as
“fun and interactive”.
Who we have
worked with
Our in-house team of expert trainers are able to deliver the training on site;
when it is convenient for you and your business.
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Course Summary We delivered a Chapter 8 Traffic management programme in London, Birmingham, Sheffield and
Newcastle training over 650 people during a period of 6 weeks leading up to the opening ceremony
Job Roles TMO’s at every London Olympic venue who had the responsibility of controlling the movement of
authorised vehicles into and from the sites
Benefits to Employer Competent staff who could operate a Traffic management plan safely.
Benefits to Visitors Smooth unhindered access to the Olympic venues for all authorised vehicles. Enhanced security at
sites to prohibit any unathorised vehicle access.
Course Summary
An accredited volunteer training programme to support the management of the Commonwealth
venues. Over 100 volunteers were trained over a 4 week period leading up to the opening
ceremony.
Job Roles Team Leader, Section Leader, venue entry control for vehicles.
Benefits to Employer Games organisers and managers had a well trained cohort of team leaders and volunteers to help
them be successful.
Benefits to Visitors
The training helped develop skills which included planning, allocating and monitoring the work of
a team, supporting team members, managing conflict, resolving problems and managing customer
service.
11. Tess Compliance and Safety have worked
with a number of prestigious businesses and
organisations across the UK
Please see below some of our clients whom we have worked with and
have benefited from our training.
Course Summary A bespoke and comprehensive training and assessment strategy for 160 “Race Makers” employed at
British Formula 1 weekend and Moto GP weekend.
Job Roles Race Makers customer service champions around the circuit and in the Grandstands
Benefits to Employer A confident and able team who enthusiastically engaged with spectators to ensure everyone en-joyed
the unique Silverstone experience.
Benefits to Visitors A welcome addition to the security operation ensuring crowd safety with an emphasis on
creating a great customer experience.
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Course Summary
Delivery of a Community Safety Accreditation programme to 30 Security staff in partnership with
Sussex Police. This allowed these CSAS operatives to be granted Police powers to stop and control
traffic on the public highway.
Job Roles CSAS Route observation and regulation for the London to Brighton Cycle ride.
Benefits to Employer Better use of available staffing and a better understanding of this important annual charity event.
Benefits to Visitors Police resources released from Traffic control thereby freeing up valuable resources.
Course Summary A 2 year consultancy carrying out a “root and branch” review of road side safety for the Environ-mental
Services teams
Job Roles All Environmental services teams across contracts in the South and Midlands
Benefits to Employer A fully compliant workforce employed across contracts within new schemes of work that ensure
safety. A market leading approach to road side cleansing operations for others to follow.
Benefits to Visitors Secure in the knowledge that their managers care about their health and safety which offers a happy
and stress free working environment.
Course Summary Several pathways that cover the following sub-sectors: static and patrol guarding, events security,
door supervision, retail security, reception duties, and CCTV operation.
Job Roles Door Supervisor, CCTV Operator, Security Officer
Benefits to Employer The security industry is experiencing steady growth, where training and accreditation can help
support your in-house security team.
Benefits to Visitors The learner will be able to assess different situations and the confidence to act when necessary. At
the same time, they’ll learn the importance of keeping accurate records and handling key documents.
