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A/B testing 101
Tomi Mester
author of data36.com
twitter: @data36_com
—we start at 6.30pm—
Q&A and comments: slido.com/data36
the pictures are illustrations
Anna Eva
twitter: @data36_com
the pictures are illustrations
Anna Eva
“I really like your sweater, so I think
we could hang out in the next lunch
break. XOXO”
“I really like your backpack, so I think
we could hang out in the next lunch
break. XOXO”
twitter: @data36_com
0% conversion 0% conversion
the pictures are illustrations
Anna Eva
“I really like your sweater, so I think
we could hang out in the next lunch
break. XOXO”
“I really like your backpack, so I think
we could hang out in the next lunch
break. XOXO”
twitter: @data36_com
source: Optimizely Blog
WHY?
twitter: @data36_comQ&A and comments: slido.com/data36
twitter: @data36_com
ONLINE SAAS COMPANY
twitter: @data36_com
ONLINE SAAS COMPANY
Situation: There is a 5-mins video on the support site.
twitter: @data36_com
ONLINE SAAS COMPANY
Data analysis shows:
Situation: There is a 5-mins video on the support site.
“Those visitors, who watched it, registered to the service
with a +30% probability!”
twitter: @data36_com
ONLINE SAAS COMPANY
Data analysis shows:
Situation: There is a 5-mins video on the support site.
“Those visitors, who watched it, registered to the service
with a +30% probability!”
twitter: @data36_com
ONLINE SAAS COMPANY
Data analysis shows:
Conclusion:
“The video plays a significant role in the registration flow,
move it to the front page!”
Situation: There is a 5-mins video on the support site.
“Those visitors, who watched it, registered to the service
with a +30% probability!”
twitter: @data36_com
ONLINE SAAS COMPANY
Data analysis shows:
Conclusion:
“The video plays a significant role in the registration flow,
move it to the front page!”WRONG
Situation: There is a 5-mins video on the support site.
twitter: @data36_com
POSSIBLE REASONS
twitter: @data36_com
POSSIBLE REASONS
video
twitter: @data36_com
POSSIBLE REASONS
video commitment
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
commitment
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
commitment
video
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
commitment
registration
video
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
commitment
commitment
registration
video
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
videocommitment
commitment
registration
video
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
videocommitment registration
commitment
registration
video
correlation vs. causation
twitter: @data36_com
aka.
chicken or egg?
twitter: @data36_com
POSSIBLE REASONS
video commitment registration
videocommitment registration
video
commitment
registration
The only way to find it out:
twitter: @data36_com
A/B testing
1. Do a 50-50% split.

Test Group: remove the video

Control Group: keep the video
twitter: @data36_com
1. Do a 50-50% split.

Test Group: remove the video

Control Group: keep the video
twitter: @data36_com
2. Do a 50-50% split.

Test Group: move the video to the
front page

Control Group: don’t move the video
twitter: @data36_com
SOME EXAMPLES
twitter: @data36_com
twitter: @data36_com
twitter: @data36_com
source: VWO.com
twitter: @data36_com
DEMO

(Optimizely)
Q&A and comments: slido.com/data36
twitter: @data36_com
The 5+1 rules of
A/B testing
twitter: @data36_com
1. Define measurable goals before the test
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
3. The test and the control group should be
selected randomly
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
3. The test and the control group should be
selected randomly
4. Don’t let the Users to know they are taking
part in the test
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
3. The test and the control group should be
selected randomly
4. Don’t let the Users to know they are taking
part in the test
5. Before evaluation - look at significance level
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
3. The test and the control group should be
selected randomly
4. Don’t let the Users to know they are taking
part in the test
5. Before evaluation - look at significance level
twitter: @data36_com
1. Define measurable goals before the test
2. The different versions should run parallel
3. The test and the control group should be
selected randomly
4. Don’t let the Users to know they are taking
part in the test
5. Before evaluation - look at significance level
+1 Change one thing at a time
twitter: @data36_com
twitter: @data36_com
How to evaluate
an A/B test?
twitter: @data36_com
1. Look on the significance
level!
twitter: @data36_com
1. Look on the significance
level!
twitter: @data36_com
1. Look on the significance
level!
2. Look on the main KPI!
twitter: @data36_com
twitter: @data36_com
A/B testing
pitfalls
Don’t evaluate before significance is
95% or above.
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
10% 20%
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
10% 20%
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
10% 20%
“omg, 100% uplift!!!!”
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
sample size: 10
converted: 1
sample size: 10
converted: 2
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
sample size: 10000
converted: 1000
sample size: 10000
converted: 2000
twitter: @data36_com
Version A
CONVERSION RATE
Version B
CONVERSION RATE
sample size: 10000
converted: 1000
sample size: 10000
converted: 2000
“omg, 100% uplift!!!!”
twitter: @data36_com
Don’t change anything, but bugs on
a running A/B test.
twitter: @data36_com
Don’t use an A/B testing software
(Optimizely) for 100% changes.
twitter: @data36_com
twitter: @data36_com
And one more thing…
twitter: @data36_com
twitter: @data36_com
data36.com/newsletter
Tomi Mester
data analyst @iZettle
twitter: @data36_comQ&A and comments: slido.com/data36

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