Building on from the success of Athene™ 11, version 11.10 continues to extend and enhance Syncsort’s market-leading cross-platform Capacity Management solution while delivering even more performance, capacity coverage and capabilities across your enterprise. View this customer education webcast on-demand where we discuss what’s new in Athene™ 11.10 and how these new features can help further mature your Capacity Management process. During this webcast, we discuss new features such as: • Near real-time support • Enhanced zSeries, VMware and Linux metric capture • New Capacity Portal reporting features • Integrator text template which includes Delta value support

1. Athene™ 11.10
Jamie Baker
Senior Product Manager, Capacity Management

2. Housekeeping
Webcast Audio
• Today’s webcast audio is streamed through your computer speakers.
• If you need technical assistance with the web interface or audio,
please reach out to us using the chat window.
Questions Welcome
• Submit your questions at any time during the presentation
using the chat window.
• We will answer them during our Q&A session following the
presentation.
Recording and slides
• This webcast is being recorded. You will receive an
email following the webcast with a link to download
both the recording and the slides.
Syncsort Confidential and Proprietary - do not copy or distribute2

3. Why Athene
Less Complexity
Capture and store data from the
entire infrastructure; automate
reporting and alerting; no detailed
system expertise required
Clearer Capacity Information
Identify existing and potential
capacity and performance threats;
prepares and visualizes key data for
time-to-live and bottleneck analysis
Healthier IT Operations
Near real-time alerts identify
problems in all key environments
View latency, transactions per
second, exceptions, etc.
Effective Incident Resolution
Management
Near real-time views to identify real or
potential failures earlier; view detailed
data to support triage repair or
prevention
Higher Operational Efficiency
Enhanced process correlation across
systems; Staff resolves problems faster;
“do more with less”
Eliminate Your Infrastructure
“Blind-Spots”
Get a complete view of Capacity and
Performance – technical, business,
financial – across the enterprise
Syncsort Confidential and Proprietary - do not copy or distribute3

4. Key Features
The world’s most distributed and
scalable capacity management
software for physical and virtual
environments.
Brings metrics from across the
enterprise to one place
360° view of your service and
infrastructure
The most cost-effective product
in its class
A single logical database for
flexibility of implementation,
security, and management
ServiceView – Providing business
aligned, short, medium, and long-
term views, with days to live
reporting
Integrator – extract, transform and
load time-series metrics
Component, Service, Business,
Finance & Custom
Quick and easy analytics by service
or lines of business or
infrastructure component
Configurable to meet your data
capture, management, and
reporting needs
Syncsort Confidential and Proprietary - do not copy or distribute4

5. New Features

6. Near ‘real-time’ support
Data Capture, Collection and Management
from Windows, UNIX, Linux, z/OS and z/VM
systems
• Capture and Collection Profiles -updated
to set a 1-minute interval
• Data Management - updated to handle 1-
minute interval data
Syncsort Confidential and Proprietary - do not copy or distribute6

7. SMT2 metrics
• Capacity factors and thread density metrics for CP, zAAP and zIIP
• OS-level zAAP and zIIP usage now stored as CP-equivalent values, plus new
metrics to show “raw” values. Partition metrics are always “raw”.
WebSphere metrics SMF type 120 Records
• Memory/heap information (subtype 3)
• J2EE activity (subtype 6)
• Web application activity (subtype 8)
MQ Metrics SMF type 115 Records
• Subsystem level (subtype 1)
• Buffer pools (subtypes 2 and 215)
• Coupling Facility activity (subtype 2)
• Coupling Facility dataset activity (subtype 2)
Enhanced zSeries Metrics
Syncsort Confidential and Proprietary - do not copy or distribute7

8. zAAP and zIIP Normalization
• In previous versions of Acquire for z/OS you could choose to have zAAP
and zIIP usage converted to CP-equivalent (or not) by use of the
ZNORM= parameter.
• From Athene 11.10, we have now enforced ZNORM=Y. P
• Previous Athene versions did not distinguish whether CPU was
normalized or not. Upgrading your Athene database will now convert
all stored zAAP and zIIP metrics to their ‘normalized’ value.
• To report on un-normalized metrics, the form <metric name [R] units>
are provided.
• i.e. Charged zIIP Time [R] secs – the [R] denotes the “reported” value.
• You may have to manually adjust your reporting after upgrading to
show the [R] metrics if that is what you were doing. There is no
automatic way to do this.
Syncsort Confidential and Proprietary - do not copy or distribute8
Enhanced zSeries Metrics

9. S
t
o
VMware
• CPU co-stop
Unix/Linux
• Load average now stored for previous 1, 5 and 15 minutes
• Additional Network metrics
• Bad Packets (AIX only)
• Input bytes, Input MB
• Packets In Dropped, Packets In Overruns
• Packets Out Dropped, Packets Out Overruns
• Output bytes, Output MB
Enhanced Distributed Metrics
Syncsort Confidential and Proprietary - do not copy or distribute9

10. Portal Improvements
Last ‘N’ Hours
• New option gives finer granularity for 1-minute
reporting
2nd Y axis
• Any metric can be shown on either the primary
or secondary axis
Annotation
• Allow free-form text to be added to charts
• Can embed HTML links to any URL, e.g. another
application report/dashboard
Syncsort Confidential and Proprietary - do not copy or distribute10

11. Integrator Delta Support
Automatic calculation of Delta values
• Text-based (TXT/CSV) processing
• Specify Data Type - Template
• Numeric Gas Meter
Syncsort Confidential and Proprietary - do not copy or distribute11

12. Minimum Environment Specifications
Athene Server
• Windows 2012 Server (or later) / Windows 10
Supported Database
• Microsoft SQL Server 2012 (or later) Standard or Enterprise Edition
Athene Portal
• Chrome, Firefox and Edge - latest auto-updated versions supported
• Internet Explorer *is not* supported
Upgrade Information
• Athene version 11.00 customers do *NOT* require a new key
• If before v11.00, contact Support (support@syncsort.com)
• Direct upgrade from v10.10.
Intel Linux Acquire – single generic option with 64 bit modules
* Please refer to the Athene 11.10 Release Notes for detailed information*
12
Key Information
Syncsort Confidential and Proprietary - do not copy or distribute

13. Summary
Athene version 11.10 delivers
• Near real time support – 1 minute data capture
• Enhanced zSeries metrics – SMT2, MQ and WAS
• Enhanced Vmware metrics – Co Stop
• Enhanced UNIx/Linux metrics – Load average, Network
• Portal Improvements – 2nd Y-Axis, Annotation
Syncsort Confidential and Proprietary - do not copy or distribute13

14. Questions and Key Contacts
Jamie Baker
SENIOR PRODUCT MANAGER, CAPACITY MANAGEMENT
p +44 (0) 1823 259231
jbaker@syncsort.com
Jennifer Cheplick
SENIOR DIRECTOR, PRODUCT MARKETING
p +1(201) 746-7087
jcheplick@syncsort.com

15. Syncsort Confidential and Proprietary - do not copy or distribute15