Understand how to monitor different components of your business infrastructure such as application servers, databases, big data stores, web servers, ERP software, middleware and messaging components, as well as virtual and cloud resources. You will also learn how to assign threshold values, configure alerts, automate corrective actions, generate reports, and create custom dashboards.

1. Applications Manager
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Part 4

2. Today's agenda
Advanced Analytics
Reports and dashboards
How to automate corrective actions
User Management
Admin Activities

3. How to automate corrective actions?

4. Corrective actions
• Virtual machine action - Start/Stop/Restart VM
• Amazon EC2 instance action - Start/Stop/Restart Instance
• Java heap/thread dump, Garbage collection
• Execute MBeans
• Execute corrective programs - Batch/Shell/Perl Scripts
• Windows service action - Start/Stop/Restart Service
• Docker container action - Start/Stop/Restart Container

5. Set up corrective actions

6. Notification actions
• Email and SMS notifications
• Log a ticket to ManageEngine ServiceDesk Plus Or ServiceNow
• SNMP Traps

7. Email action
The Subject and Message of
the e-mail action can be
further enhanced by using
Replaceable Tags.

8. Create thresholds and associate them for
monitors and groups
Set up threshold profiles
for key application
attributes and get
notified about important
events.

9. Alarm template
Configure Alarms By:
• Monitors
• Monitor Groups
• Monitor Types

10. Define Alarm rule for Monitor Group
Health/Availability
• Any
• All
• Selected
• Percentage

11. How to prevent false alarms
• Consecutive polls count
• Set proper timeouts
• Network availability check
• URL availability check
• Configure dependent
devices
• Socket timeout

12. User Management

13. Types of User Roles:
• Administrator
➣ Delegated Administrator
• User
• Operator
• Manager
Setting up User Administration

14. Adding a new user

15. • Import users from Active Directory or LDAP
• User Groups
• Permissions
• Account Policy
More, in User Roles

16. Admin Activities

17. • Downtime scheduler
• Performance Polling
• Server Settings
• Backup
• REST API
• Action/Alarm Settings
• Template Library
• Log Rules
Key administrative tasks

18. Maintenance
• Planned outages
• Recurrence -
Daily/Weekly/Once
• Schedule selective
monitor(s)/monitor
group(s)

19. Action/Alarm
Settings
To change the default
action/alarm settings used
in Applications Manager.

20. Performance Polling
Applications Manager allows you to enable/disable data collection of the
metrics listed.

21. Server Settings
To change the default settings used in ManageEngine Applications Manager.

22. Template Library
• Service template
• Process template

23. Backup & Restore
1. Back up the database using BackupPGSQLDB.bat/sh scripts
2. Restore the database backup using RestorePGSQLDB.bat/sh scripts
3. Back up databases using SQL Management Studio tool.
4. Create virtual machine snapshot using VMware management tools
5. Automate the database backup job using Windows Task Scheduler and Linux
Cronjob options.

24. REST APIs:
• Register for an API key within the product with "REST API" option in the Admin
tab
• REST APIs can be used to fetch data from Applications Manager.
• Use any XML/JSON parser in a scripting language (Java,C,Perl,Python,etc.) to
make HTTP(S) requests in the format recommended in the API.
• Insert data into your own database or put in any format that you need.

25. REST APIs:
Different APIs available:
• Add/Edit monitor,
• Downtime scheduler
• Monitor group operations
• List data
• User Management
• Perform operations
• Admin activities

26. Reports and dashboards

27. View and compare reports

28. View History data
• History Report
• Hour of Day Report
• Day of Week Report
• Statistical Report
• Heat Chart

29. Capacity Planning report
• Balance hardware costs with computing needs.
• Make efficient use of existing capacity.
• Minimize wastage of computing resources.

30. Capacity Planning report
Analyze oversized and undersized machines using CPU and memory
usage metrics

31. Forecast report
Predict & plan future disk utilization based on current usage trends.

32. Schedule reports
• Schedule daily, weekly, or monthly reports
• Send as a PDF or CSV file
• Send as an attachment or publish as a link

33. Business hours
• Predetermined set of hours which helps you to view reports for
specific hours during the day.
• View reports for the business hour instead of entire 24 hours.

34. • Create your own custom view in the tool
• Publish dashboards on your internal portals/TV screens
• Share custom dashboards with users as a report
Dashboards

35. Advanced Analytics

36. • Recognize patterns
• Deep dive analysis
• Drill down to get answers
• Rich visualizations
• Share and collaborate for quick decisions
Why Analytics?

37. • Integrate with Applications Manager data, analyze it using
100+ KPIs and represent the findings in interactive
dashboards and reports
• Over 70+ out of the box reports and dashboards
• Get insights into cloud environments, physical and virtual
infrastructure
• Specific dashboards for SAP, Azure and Amazon AWS
monitors
What you gain?

38. • Monitor Group Overview
• KPI Overview
• Current Alarm snapshot
3 key dashboards

39. • One dashboard could give you all monitor group details in a
single page
• Get to know the most troublesome Monitor groups, Most
alarm generating monitor group and more
• Quick preview of widgets to show the number of critical,
offline, alarm counts on Monitor groups
Monitor Group Overview

41. • Important business metrics in numeric widgets
• Take stock of your inventory KPIs like Managed and
unmanaged monitors
• Monitor group KPIs to find the critical groups and offline
groups count
• Performance KPIs to give you healthy and unhealthy
monitor counts
KPI Overview

43. • Most used dashboard for day to day operations
• Get to know the current status of alarms by severity or
monitor type
• Technician wise split of alarms to share the load
• Keep a watch on unacknowledged alarms and
acknowledged alarms all from one page
Current Alarm Snapshot

45. Native iOS app

46. Android app

47. Support
appmanager-support@manageengine.com
Eval
eval-apm@manageengine.com
Online Demo
demo.appmanager.com