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From the Splunk Front Lines:
Unlocking Insights from IBM i Data
Presenters:
Bill Hammond – Product Marketing
Chip Sutton – Software Development
Housekeeping
Webcast Audio
• Today’s webcast audio is streamed through your computer speakers.
• If you need technical assistance with the web interface or audio,
please reach out to us using the chat window.
Questions Welcome
• Submit your questions at any time during the presentation
using the chat window.
• We will answer them during our Q&A session following the
presentation.
Recording and slides
• This webcast is being recorded. You will receive an
email following the webcast with a link to download
both the recording and the slides.
Bill Hammond
Chip Sutton
Agenda
• Ironstream Overview
• Ironstream for Splunk
• Real-world Customer Story
• Q&A
3
Ironstream
Overview
Integrating your critical security and operational data
from the mainframe and IBM i to
next-gen analytics platforms
Ironstream Solutions
IT Operations & Security Analytics
ITOA & SIEM
• Monitor operational status of
enterprise IT infrastructure
• Monitor resource utilization and
availability
• Reduce Mean time to identify and
repair errors
• Deliver against service level
Agreements are met
• Detect and prevent security threats
• Report on security events
• Monitor privileged user activity
• Ensure compliance with security and
regulatory procedures
IT Operations Management
CI Discovery & CMDB Population
• Delivers a single view of entire
infrastructure to enable smarter IT
decisions
• Rapidly configure and launch secure
discovery of the IBM mainframe and
IBM i resources and their
relationships
• Automates manual process and keeps
an accurate single source of record
• Relationship mapping - maps
dependencies and assigns
relationships automatically
IT Event Management
Event Management
• Sophisticated event status
management of messages to help
drive proactive enterprise systems
management
• Monitors the status and health of the
mission-critical IBM systems and their
standard applications
• Analyzes complex event streams
allowing operations staff to quickly
determine the cause of a problem
• Quickly and accurately prioritize and
filter numerous events allowing
operations staff to quickly see the
problem cause​
7
Ironstream integrates machine data from
traditional IBM systems into leading IT
analytics platforms for a complete picture of
your IT environment to drive better decisions,
faster problem resolution and more accurate
troubleshooting.
Ironstream for
Splunk
• Applications
• Operating Systems
• Databases
• Performance Metrics
• Network statistics
• Security data/events
• and much more
Splunk is a Great Enterprise Tool…
…except for Traditional IBM systems
10
Ironstream
Distributed and
Cloud environments
Traditional
IBM Systems
11
Ironstream
12
How does the integration work?
Splunk
Indexer
Splunk
Forwarder
Ironstream
CollectorTCP/IP
Windows or Linux Server
Ironstream
Agent
13
Splunk
Indexer
Splunk
Forwarder
Ironstream
CollectorTCP/IP
Windows or Linux Server
Ironstream
Agent
Advanced Filtering –
eliminate the “noise” and get to the
valuable data you need
Lightweight agent – minimal resource
requirements, as all processing is
offloaded from the mainframe system.
Buffering of data – guaranteed delivery
of messages/data to Splunk
What types of IBM i data can be collected?
Message Queue data
• Similar to SYSLOG or Windows Event Logs
• Important event data about operating system,
hardware and applications
System history log
• Capture messages not sent to other message queues
Security Audit Journal Data
• System wide auditing
• Auditing for specific objects (for example files)
• Auditing for specific users
System Performance Data
• System level performance summary data
• Detailed performance data from IBM Collection
Services
Application Journal Events
• Object changes, for example database changes
(before/after)
System Job Accounting Journal Events
• Capture information Job information, processing
time, transaction counts, elapsed time, DB counts
Customer Success Story
15
Large Customer in the Automotive Industry
Customer Details
• 30,000 employees
• 20+ brands globally
• 120 IBM i servers
Traditional IBM Systems
• IBM i platform - used for most critical business
services
• Inventory Management
• Vehicle information
• Reporting
• Customer data
• Customer transactions
Why were they looking for a solution?
• Migrated from BMC Patrol to Splunk Cloud/ITSI
• Migration left a blind spot for the IBM i environment
• Added Ironstream for Splunk to provide IBM i
visibility
• They needed to move to a more versatile Operations Intelligence Platform
• Ironstream for Splunk provided the linkage between the IBM i and Splunk’s
IT Incident Management/IT Service Intelligence solutions
• Cost savings over previous ITOM solution
What Factors Drove Their Decision?
Ironstream
Collector
• Dashboards/Reports
• Event Analytics
• IT Service Intelligence
How did they leverage ITSI and IBM i data?
• KPIs (Key Process Indicators) were developed around
event and Performance Data
• Data from all sources correlated - no longer blind to
the IBM i systems
• Thresholds defined to create ServiceNow incidents
to be routed to appropriate groups
Q & A
19
From the Splunk Front Lines: Unlocking Insights from IBM i Data

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From the Splunk Front Lines: Unlocking Insights from IBM i Data

  • 1. From the Splunk Front Lines: Unlocking Insights from IBM i Data Presenters: Bill Hammond – Product Marketing Chip Sutton – Software Development
  • 2. Housekeeping Webcast Audio • Today’s webcast audio is streamed through your computer speakers. • If you need technical assistance with the web interface or audio, please reach out to us using the chat window. Questions Welcome • Submit your questions at any time during the presentation using the chat window. • We will answer them during our Q&A session following the presentation. Recording and slides • This webcast is being recorded. You will receive an email following the webcast with a link to download both the recording and the slides. Bill Hammond Chip Sutton
  • 3. Agenda • Ironstream Overview • Ironstream for Splunk • Real-world Customer Story • Q&A 3
  • 5. Integrating your critical security and operational data from the mainframe and IBM i to next-gen analytics platforms
  • 6. Ironstream Solutions IT Operations & Security Analytics ITOA & SIEM • Monitor operational status of enterprise IT infrastructure • Monitor resource utilization and availability • Reduce Mean time to identify and repair errors • Deliver against service level Agreements are met • Detect and prevent security threats • Report on security events • Monitor privileged user activity • Ensure compliance with security and regulatory procedures IT Operations Management CI Discovery & CMDB Population • Delivers a single view of entire infrastructure to enable smarter IT decisions • Rapidly configure and launch secure discovery of the IBM mainframe and IBM i resources and their relationships • Automates manual process and keeps an accurate single source of record • Relationship mapping - maps dependencies and assigns relationships automatically IT Event Management Event Management • Sophisticated event status management of messages to help drive proactive enterprise systems management • Monitors the status and health of the mission-critical IBM systems and their standard applications • Analyzes complex event streams allowing operations staff to quickly determine the cause of a problem • Quickly and accurately prioritize and filter numerous events allowing operations staff to quickly see the problem cause​
  • 7. 7 Ironstream integrates machine data from traditional IBM systems into leading IT analytics platforms for a complete picture of your IT environment to drive better decisions, faster problem resolution and more accurate troubleshooting.
  • 9. • Applications • Operating Systems • Databases • Performance Metrics • Network statistics • Security data/events • and much more Splunk is a Great Enterprise Tool… …except for Traditional IBM systems
  • 12. 12 How does the integration work? Splunk Indexer Splunk Forwarder Ironstream CollectorTCP/IP Windows or Linux Server Ironstream Agent
  • 13. 13 Splunk Indexer Splunk Forwarder Ironstream CollectorTCP/IP Windows or Linux Server Ironstream Agent Advanced Filtering – eliminate the “noise” and get to the valuable data you need Lightweight agent – minimal resource requirements, as all processing is offloaded from the mainframe system. Buffering of data – guaranteed delivery of messages/data to Splunk
  • 14. What types of IBM i data can be collected? Message Queue data • Similar to SYSLOG or Windows Event Logs • Important event data about operating system, hardware and applications System history log • Capture messages not sent to other message queues Security Audit Journal Data • System wide auditing • Auditing for specific objects (for example files) • Auditing for specific users System Performance Data • System level performance summary data • Detailed performance data from IBM Collection Services Application Journal Events • Object changes, for example database changes (before/after) System Job Accounting Journal Events • Capture information Job information, processing time, transaction counts, elapsed time, DB counts
  • 16. Large Customer in the Automotive Industry Customer Details • 30,000 employees • 20+ brands globally • 120 IBM i servers Traditional IBM Systems • IBM i platform - used for most critical business services • Inventory Management • Vehicle information • Reporting • Customer data • Customer transactions Why were they looking for a solution? • Migrated from BMC Patrol to Splunk Cloud/ITSI • Migration left a blind spot for the IBM i environment • Added Ironstream for Splunk to provide IBM i visibility
  • 17. • They needed to move to a more versatile Operations Intelligence Platform • Ironstream for Splunk provided the linkage between the IBM i and Splunk’s IT Incident Management/IT Service Intelligence solutions • Cost savings over previous ITOM solution What Factors Drove Their Decision? Ironstream Collector • Dashboards/Reports • Event Analytics • IT Service Intelligence
  • 18. How did they leverage ITSI and IBM i data? • KPIs (Key Process Indicators) were developed around event and Performance Data • Data from all sources correlated - no longer blind to the IBM i systems • Thresholds defined to create ServiceNow incidents to be routed to appropriate groups