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Don't Leave Your Traditional IBM Systems Out of Your IT Operations Efforts
This document discusses using Ironstream to integrate traditional IBM systems like mainframes and IBM i servers into modern IT operations management. It provides an overview of challenges in collecting and analyzing log data from these systems due to complex data structures and volumes. Ironstream provides a solution by collecting this data in real-time, normalizing it, and enabling analytics across all platforms without requiring specialized expertise. Customer examples show how Ironstream has helped organizations monitor operations, ensure security and compliance, and gain better visibility into their entire infrastructure.
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Don't Leave Your Traditional IBM Systems Out of Your IT Operations Efforts
- 1. Don't Leave YourTraditional IBM Systems Out of Your IT Operations Efforts
- 2. • Today’s ITOperations Management • Why Traditional IBM Systems are Important • Ironstream • Real-world Customer Examples • Q&A Agenda
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- 4. IT Operations Management • Responsiblefor • Network infrastructure • Server management • Storage and device management • Helpdesk • Tools needed to manage • Provisioning • Capacity • Performance • Availability • Focus is on delivery of IT services to the rest of the business
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- 10. Mainframes & IBM iservers adapt and deliver increasing value with each new technology wave 91%of executives predict long-term viability of the mainframe as the platform continues evolving to meet digital business demands >100kcompanies today use IBM i technology to run significant workloads & power critical business applications BMC 12th Annual Mainframe Research Results – Nov. 2017 Syncsort 2018 State of Resilience: The New IT Landscape for Executives: Threats, Opportunities and Best Practices.” Jan. 2018 that’s 2,500,000,000 -- business transactions per mainframe per day 2000+ organizations overall 2.5 B
- 11. Market Landscape and Key Concepts: DataAnalytics Challenges So many data sources Mainframe: Systems Management Facility (SMF), Syslog, Log4j web and application logs, RMF, RACF, USS files and standard datasets IBM i: QAUD Journal, QHIST, Message Queues, Database Journals Format of data Mainframe: • Complex data structures (SMF) with headers, product sections, data sections, variable length and self- describing • EBCDIC not recognized outside of the mainframe world • Binary flags and fields IBM i: • Complex data structures with unique journal entry types, headers, product sections, data sections, variable length and self-describing • IBM i journals are held in DB2 • Performance Collection Services • IBM i information needs to be converted to workable formats such as JSON, Syslog, CEF etc. Volume of data Millions of log records generated daily • 9.7TB Average Daily Mainframe Log Data Difficulty to get the information in a timely manner • Not real-time, typically have to wait overnight for an offload • Typical daily FTP upload/downloads can’t get granular
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- 14. Ironstream Solutions Application andSystem Monitoring • Monitor operational status of enterprise IT infrastructure • Make better decisions to take control of the IT infrastructure • Monitor Resource utilization and availability • Problem Detection & Isolation • Ensure SLAs are met • Reduce MTTI, MTTR Security and Compliance • Detect and prevent security threats • Privileged activity • Ensure compliance • Ensure audits pass
- 15. Ironstream Solutions Discovery • Deliversa single view of entire infrastructure to enable smarter IT decisions • Rapidly configure and launch secure discovery of the IBM mainframe and IBM i resources and their relationships • Automates manual process and keeps an accurate single source of record • Relationship mapping - maps dependencies and assigns relationships automatically
- 16. • High performance,low-cost, platform for collecting critical system information in real-time • Normalization of the z/OS and IBM i data so it can be used by off platform analytics engines • Full analytics, visualization, and customization with no limitations on what can be viewed • Ability to easily combine information from different data sources and systems • Address the SME challenge: use by network managers, security analysts, application analysts, enterprise architects without requiring mainframe access or expertise What does Ironstream® deliver?
- 17. Syncsort Ironstream • Enabling organizationsto get machine data from System z and IBM i to IT analytic platforms • Extend IT Analytics to include the other ~40%-80% of IT Processing • 360ᵒ Degree View: Complete the picture for IT visibility
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- 19. U.S. based Loan ServiceProvider Ironstream provided access to previously inaccessible data to help support one of their most critical monitoring efforts “If you’re asking us what the easier solution is to install and configure, it’s Ironstream” O B J E C T I V E • To monitor mainframe IT operations to track health of service delivery for Loan Service Providers • Capture mainframe business data in support of system and application monitoring in Splunk C H A L L E N G E • Required several data feeds including SMF, SYSLOG and SYSOUT for batch job monitoring • Filtering the log data to selected jobs • Required the ability to load business data from sequential files S O L U T I O N • Syncsort Ironstream was chosen over IBM CDP, particularly over its ease of installation and configuration • Now they forward the required log data and filter it to specific messages and jobs B E N E F I T • Able to monitor Loan Service IT Operations via Splunk • Partnered with Winward for Splunk development who were familiar with Syncsort Ironstream
- 20. U.S.-based Insurance Company “By bringing inthe IBM mainframe environment into our ServiceNow infrastructure provides us the deep insight necessary to take our business to the next level.” - Service Management Manager, O B J E C T I V E • Find a solution that can integrate the Discovery of their mission-critical IBM mainframe environment into their ServiceNow C H A L L E N G E • Automate manual process of collecting mainframe CI and relationship data • Combine multiple disparate environments into a single view S O L U T I O N • EView Discovery for ServiceNow Discovery B E N E F I T • Customer leverages existing investments in ServiceNow and the IBM mainframe • Eases the workload of the mainframe team to manually update the CMDB • A complete end-to-end solution which includes the IBM mainframe-z/OS • Increased business agility by speeding problem resolution process by providing IT with visibility into the complex infrastructure that drives business.
- 21. Why Ironstream Less Complexity Collectmainframe and IBM i data; correlate with data from other platforms; no legacy system expertise required Clearer Security Information Identify unauthorized mainframe and IBM i server access, other security risks; prepares and visualizes key data for compliance audits Healthier IT Operations Real-time alerts identify problems in all key environments View latency, transactions per second, exceptions, etc. Effective Problem-Resolution Management Real-time views to identify real or potential failures earlier; view related 'surrounding' information to support triage repair or prevention Higher Operational Efficiency Enhanced event correlation across systems; Staff resolves problems faster; “do more with less” Eliminate Your Mainframe and IBM i “Blind-Spots” Ironstream + IT Analytics platforms = Your 360ᵒ Enterprise View
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Editor's Notes
- #5 High performance platform for collecting critical system information in real-time Normalization of the z/OS and IBM i data so it can be used off platform analytics engines Full analytics, visualization, and customization with no limitations on what can be viewed Ability to easily combine information from different data sources and systems Address the SME challenge: use by network managers, security analysts, application analysts, enterprise architects without requiring mainframe/IBM i access or expertise
- #12 Assure Monitoring and Reporting
- #18 High performance platform for collecting critical system information in real-time Normalization of the z/OS and IBM i data so it can be used off platform analytics engines Full analytics, visualization, and customization with no limitations on what can be viewed Ability to easily combine information from different data sources and systems Address the SME challenge: use by network managers, security analysts, application analysts, enterprise architects without requiring mainframe/IBM i access or expertise
- #20 A key player in the U.S. secondary mortgage market where they buy loans from approved lenders. They had been using Splunk to monitor the health of their critical applications but their IBM mainframe data was not being included, creating a blind spot in tracking the health of their service delivery for their Loan Service Provider customers. After implementing Ironstream, they have integrated the mainframe data with the other important system data in Splunk and now have a comprehensive, end-to-end view of their application and system health.
- #21 The Hartford is a large US-based investment and insurance company. Their IT staff used ServiceNow Discovery to get visibility into their IT infrastructure. However, ServiceNow does not natively support IBM legacy systems and Hartford needed a complete view of their IT environment so they were using manual processes to keep track of the IBM systems and the changes. Adding Eview Discovery enabled them to retire the manual processes and use the automation of ServiceNow Discovery to keep track of their IBM legacy environments in the same view as the rest of the infrastructure.
- #22 The Splunk/Syncsort solution gives the customer a single pane of glass to monitor key operations activity, not just in your mainframe, but across the enterprise. Customers today are looking to monitor their applications end to end, looking for one tool to manage security such as login access across the enterprise, and Ironstream extends all of the great functionality of Splunk Enterprise to include the IBM z/OS mainframe platform. How can you get more “value” out of Splunk? Give it ALL the critical data and do it in real-time with Syncsort Ironstream, Splunk’s partner for access to critical IBM mainframe data.