1. SUZANNE LABERGE
461 Cours de la Raffinerie, Mont-Saint-Hilaire, QC, J3H 0G1
514-774-6778 (cellular)
slaberge57@gmail.com
PROFILE
I have over 25 years of experience as an executive assistant and I am very confident that I am the
person you are looking for to fill the position. I am fluent in both, French and English (spoken and
written). During my employment at Bombardier Transportation, I was the deputy to the Assistant to
the President during vacation and sick leave. I can manage multiple calendars/emails
(monitor/deliver them to the right people), meetings coordination of all kinds, complex travel
booking are just some of the responsibilities Ilead masterfully. Iam highly motivatedand tactfuland
my files are always treated with care and confidentiality. On the other hand, I am renowned for my
sense of organization and planning. I am resilient and easily adapt to changing environments and
business structure. I am comfortable in ambiguous situations and willingly accept and manage
change whilemeeting unforeseen demands. Iam very versatilewithall Microsoftsoftwareandothers
(one of my strength is with Excel. Be everywhere at once and meet my goals and those of my
coworkersgive me personal satisfaction. Learn setbacks and obstacles while maintaining a positive
attitude and a passion for success. I am very committed and I always like to be 10 steps ahead to
overcome the unexpected. I am able to propose new ideas to accomplish my work. I act logically to
evaluate situations, solve problems and make decisions.
WORK HISTORY
NUTRI-ŒUF INC., QC (Chief Executive Officer) March - Dec./2015
Executiveassistant to the Chief Executive Officer;
Make flight/hotel reservations for the CEO and the Nutri Group Board members;
Organize the Board of Directors forthe 6 Business Units and the annual general meeting;
Any other related tasks.
Achievements
Demonstrated on a daily basis, my ability to handle multiple tasks simultaneously while having a
good sense of priorities and emergencies.
LA MAISON JEAN LAPOINTE, Montréal, QC (General Manager) Sept./2014- Jan./2015
Administrative assistant to general management
Organize meetings forthe Board and the Annual General Meeting
A temporary 6-month contract
BOMBARDIER TRANSPORTATION, St-Bruno, QC Febr./1998 – Aug./2014
1. Administrative Assistant – Product Management & System Engineering (Senior Director)
Nov./ 2009 – Aug./2014
Assistant the senior Director as well as 3 other Directors plus a team of 30 employees;
Provideimpeccable quality service to the team, enabling them to be more productive(travel
booking, expense reports for the Directors, timesheets, computer/software requests,
purchase requests, etc.);
Obliging to my internal/external customers for any related administrative duties;
Prepare financial monthly reports from SAP (target and explain the major differences);
Plan and organize quarterly meetings for senior management (Presidents, Vice-Presidents
and Directors).Coordinate the travelof the participants with their respective administrative
assistant;
2. Suzanne Laberge Page 2 de 3
Maintain the SharePoint site so that participants can find there all the presentations /
documents;
Any other related tasks.
Achievements
Demonstrated on a daily basis, my ability to handle multiple tasks simultaneously while
having a good sense of priorities and emergencies;
Self-educated with SharePoint: created a SharePoint site for the quarterly meetings to
simplify documents sharing. My sense of organization and planning was very wellperceived
across Bombardier Transportation for my abilities in good management and events
coordination.
2. Administrative Assistant – Project Engineering (Project Engineering Director)
June/2007 - Nov./2009
Assistant to the Project Engineering Director and a team of 20 employees;
Manage his calendar and organize his business trips;
Teamwork with project managers (Engineering Director, Managers, Project Management
Director, Project Coordinator);
Responsible for the « Administrative Assistant Manual » to streamline integration of a new
assistant;
Work with the outgoing President for a term of eight months;
Deputy executive assistant to BT President North America (vacation, illness, occasional
support)
Any other related tasks.
3. Executive Assistant - Human Resources (ExecutiveVice-President) Aug./ 2006 - June / 2007
As part of ahighly confidentialproject,Iwas giventhe mandate toassist ahigh level executive
appointed by CEO, Laurent Beaudoin;
Manage his agenda and organize his business trips (mostly oversees);
Manage the HR training records and prepare the training activitiesschedule forthe entire BT
North America;
Customer service, when given time;
Occasional translation.
4. Executive Assistant– Engineering, Q.A. and Project Management (Vice-President)
Apr./1999 – July/2005
Manage his agenda and organize his business trips (mostly oversees);
Plan and coordinate the monthly meetings for 14 Directors;
Designated assistant to draft the minutes and follow-up actions;
With the V.P., prepare the annual budget;
Analyze monthly financial reports from SAP (target and explain the major differences);
Deputy executive assistant to BT President North America (vacation, illness, occasional
support).
Achievements
As part of my Six Sigma project, I set up an engineering resources database. It took over a
year to realize this successful project (it is, to this day, still being used).
5. Administrative Assistant – ITand Customer Services (Directors)Febr./1998 – Apr./1999
Formerly a 9-month mandate, replacing a maternity leave at ITdepartment, but was hired as
a regular, 4 months later for Customer Service Director;
Organize his business trips;
Prepare weekly shipments to all sites where equipment was under guaranteed;
Prepare work progress reports;
Any other related tasks.
3. Suzanne Laberge Page 3 de 3
C-I-L INC. / ICI EXPLOSIFS CANADA, McMasterville, QC 20 years
PERSONAL DEVELOPMENT
FRANKLIN COVEY « The 7 Habits of Highly EffectivePeople»- JULY/2009
COMPU-FINDER « Enrichir le rôle de l'adjointe » -JUNE/2009
GROUPE CONSEIL CFC « La Collaboratrice – Habiletés de gestion »- APR./2005
BOMBARDIER TRANSPORT « Analyste Six Sigma, Niveau I » - CERTIFIED 28/JAN./2005
MULTIEXA « PowerPoint97 niveau avancé» - 2002
CÉGEP DE ST-HYACINTHE « Excel 97 intermediate and advanced »- OCT.– DÉC./1998
ACADÉMIE DU SAVOIR, BOUCHERVILLE - NOV./1997 – FEBR./1998
« MicrosoftOffice 97 (Word / Excel / PowerPoint / Access) et Français – éléments de la phrase »
CANADIAN MANAGEMENT CENTRE, MONTRÉAL «The Effective Executive Assistant » - DÉC./1995
COMPUTER SKILLS
Windows 10, MAC OS X
Lotus Notes
MicrosoftOffice2010 (Excel, PowerPoint,Word,Access, Visio, MS Project, Outlook,SharePoint)
Adobe Acrobat Writer
Smart Draw
SAP HR
SAP Business Warehouse (financial reports)
SAP Finance and SAP Supply (purchase requests)
File Maker Pro(database software)
OrgPlus 4.2 (org chart software)
Kronos (timesheet software)
ACADEMIC
Graduated SEC V (secretarial) at PolyvalenteOzias-Leduc,Mont-Saint-Hilaire (1974)
PERSONAL INTERESTS
Volunteer at an addiction rehabilitation center. Secretary-treasurer for the Users Committee and
representative for the service to the community
Reading and crafts
PERSONAL CHARACTERISTICS
Loyal,honest, good judgment, tactful,perseverant, disciplined, respectful, sense of initiative, flexible,
dynamic, resilient, show empathy