1. 9B Limonite Street[Street Address]
ELARDUSPARK X2
078-926-2829[Telephone]
Charmaine.herselman67@gmail.com[Email]
CHARMAINE HERSELMAN
OBJECTIVE I would appreciate being given the opportunity to obtain a challenging position
to utilize my skills. Preferably as an Executive PA, to establish a career and
prove as an asset and contributor to an organisation’s strategic plans and goals.
Strive to be the most competent employee I can be. I, give attention to detail,
good observation skills, excellent time management and organizational skills as
well as healthy communication skills and interpersonal relationships. As an
employee I shall bring a high level of performance and loyalty to your company.
I returned from the UAE on 23 August where I worked for a year and a half as
an Advertising Editor for “The Source Magazine”. Before this,, I worked for 2
years as a Senior Project Assistant and prior to this I worked as an Executive PA
at Exxaro. I am self-starter, a go-getter, extremely punctual, very pro-active and
always willing to go the extra mile..
SKILLS & ABILITIES COMPUTER COURSES
1. Roneo Alcatel : Sistype II and III Word processing system.
2. Wang Office Assistant: Basic Word Processing.
3. Wang PC.
4. MS-DOS.
5. Multimate (Basic).
6. Multimate (Advanced).
7. Word Perfect 5.1 & 9.
8. Lotus 1-2-3.
9. Lotus 2.4.
10. QuattroPro.
11. Harvard Graphics (Basic).
12. Harvard Graphics (Advanced).
13. Microsoft Office:
14. Microsoft Word
Microsoft Excel7.0 (Advanced)
Microsoft PowerPoint 7.0 (Advanced)
Microsoft Outlook
Microsoft Projects
15. Pipaq Database Basic User Course.
16. Pipaq Database Advanced User Course.
17. SAP (PPP MSS ESS)
18. SAP ECC6
19. SAP PILOG CONTENT MANAGEMENT
20. Mentorship & Coaching (Siyanqoba)
21. Effective Business Communication (Insight Systems)
22. Microsoft SharePoint 2007
23. Time and Stress Management
24. Windows 2010 Operating system
25. SharePoint Administrator (2010)
26. Finance for Non-Financial Managers (2011)

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27. Business English (2007)
28. Mastering Language (2007)
29. Cognitive Management &Leadership Development Skills (2012)
SECRETARIAL COURSES COMPLETED
1. Secretarial Course (Commission for Administration) - 1985.
2. Secretarial Proficiency Course (Armscor) - 1987.
3. Secretarial Course (Emsie Schoeman Business & Finishing School) 1989.
FINIFINISHING COURSES
1. Professional Conduct through Professional Appearance
(Emsie Schoeman Business & Finishing School)
2. Business Reception and Business Etiquette
(Emsie Schoeman Business & Finishing School)
3. Self-Enforcement & Maintenance
(Infoplan)
4. Conflict Management
5. (Infoplan)
6. Advanced Clientele Services Seminar
(Emsie Schoeman Business & Finishing School)
7. Powerful& Lasting Impressions Seminar
(Haydee Antezana)
EXPERIENCE ADVERTISING EDITOR, THE SOURCE MAGAZINE (UNITED ARAB EMIRATES)
01 April 2015 - 30 July 2016
 Approve finallayout of monthly magazine
 Do research and write generalarticles to be included in magazine
 Arrange printing of magazine monthly
Reason for change: Failed marriage & I moved back to SA. Currently looking for employment.
SENIOR PROJECT ADMINISTRATOR, EXXARO, MAYOKO IRON ORE PROJECT
11 Feb 2013 - 31 Dec 2014
 GeneralAssistant duties
 Handling of administration tasks for project, e.g.
 Procurement via SAP;
 Capturing of timesheets on EPM;
 Handled all project communication;
 Arrange functions;
 Diary & Time management for Manager;
 Order furniture and computer hardware for newly appointed project
 Consultants
 Minute taking at weekly project meetings

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 Arrange payments of all invoices via SAP
Reason for change: Mayoko Iron Ore Project got canned by Exxaro Board & Programme Manager &
myself were offered Voluntary Severance Packages. Company restructuring.
Married & moved to UAE.
UNDERWENT MAJOR BACK SURGERY (08 NOV 2012 - 10 FEB 2013)
EXECUTIVE PA, EXXARO, EXECUTIVE GENERAL MANAGER: COAL
01 March 2005 - 07 Nov 2012
 Manage and maintain the Director’s diary and email account.
 Screen & filter emails, highlight urgent correspondence and print attachments.
 Filtered Director’s incoming emails into folders.
 Respond to emails as much as possible.
 Manage busy diary commitments, documents & travel arrangements effectively including
producing a daily folder with diary, necessary documentation needed for daily meetings.
 Weekly meetings with Director to discuss upcoming engagements,invitations and other
important meetings/issues.
 Schedule meetings on behalf of the Director between him and his direct subordinates,committees
and groups of which he was a director.
 Arrange Flight/helicopter travel &accommodation, car rentals, etc. according to Director’s
requirements.
 Arrange helicopter flights for Financial Results Presentations to various mines twice/year.
 Filter/re-direct general information enquiries, queries,phone calls and invitations.
 Ensure the director is fully briefed &prepared for any engagements he is involved in.
 Maintained an accurate record of documents & electronic correspondence on Sharepoint
Document Management System.
 Prepare correspondence on behalf of the director, including the drafting of generalreplies.
 Minute generalmeetings as required & did general research on behalf of Director.
 Ensure Director’s guests are well taken care of.
 Provide a service that is in line with the director’s work habits and preferences.
 Ensure smooth running of Director’s day-to-day schedule by being extremely pro-active.
 Arrange flawless domestic & overseas traveling schedules (approvals,reservations, visa
applications, forex,transport, itineraries & claims).
 Function management: Annual Coal Awards Function & Annual Exxaro Secretarial Seminar.
 Play important liaison role between Director & stakeholders & personnel.
 Miscellaneous diverse tasks for Director, his wife and family.
 Manage office independently.
 Arrange various quarterly strategic sessions, seminars, monthly operational meetings and site
visits.

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 Compilation of board documents (Director served on 26 Boards, including various Exxaro
boards).
 Pre-check documents/claims for completeness prior to approval by Director.
 Mentoring & coaching of newly appointed assistants.
 Electronic filing of official & personal documents on Sharepoint Document Management System.
Kumba Resources Ltd. merged with Eyesizwe Mining in 2006 and became EXXARO
Resources Ltd. Current CEO of Exxaro became Exec Genl Manager of Coal. I continued
working for him in same position.
SECRETARY, KUMBA RESOURCES LTD – PERMANENTLY EMPLOYED
01 June 2003 - 31 Feb 2005
 Managed 5 manager’s electronic diaries.
 General office duties and typing.
 Scheduled meetings.
Reason for change: PROMOTED to Executive PA for Executive General
Manager, Base Metals.
DEPARTMENTAL SECRETARY, KUMBA RESOUCES LTD. – ENGINEERING DEPARTMENT
01 May 2001 - 30 May 2003 – TEMPORARY ASSIGNMENT
 Reported directly to manager of Engineering Department.
 Electronic diary management for manager & Chief Civil, Mechanical & Electrical
Engineers.
 Maintained performance appraisals of engineers on SAP.
 General housekeeping.
 Travel, hotel and car rental bookings for engineers.
 General secretarial duties for Mechanical, Civil and Electrical engineers.
Reason for change: PERMANENTLY EMPLOYED & PROMOTED by Kumba Resources Ltd.
TRANSCRIBER, WM TRANSCRIPTIONS AND INTERPRETING
01 June 2000 - 30 April2001
 Transcribed Ministerial Commission of Inquiry of the SA National Defense Force
 Transcribed SA National Defense Force court cases.

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Reason for change: Having worked 18hrs per day on average,I only managed to cover my overheads.
Was offered a temporary assignment with a JSE-Listed company.
PROJECT SUPPORT ADMINISTRATOR (CONTRACTOR), PILOG (PTY) Ltd.
2 Aug 1999 to31 May 2000
 Taking minutes at meetings, typing & distribution.
 Monthly invoicing for Project Managers.
 Weekly resource allocations & distribution.
 Import all off-site consultant’s timesheets onto data base.
 Managed Help Desk.
 Unit & shell testing of software prior to new releases.
 Organise meetings.
 Schedule training courses & venues & distribute course certificates.
 Compile orders for PiTech & Brainware Resources Ltd.
 Book conference rooms/venues.
 Reception.
 Organise in-house social functions/events.
 Managed company‘s rugby suite at Loftus Versveld.
Reason for change: Was offered an opportunity to work from home and determine my own income.
PROJECT SECRETARY, QDATA CONSULTING (PTY) Ltd
1 March 1993 to 31 July 1999
 Administration duties for 67 Consultants & Project Manager.
 Meeting minutes.
 Flight bookings.
 Organise top-level clientele functions.
 Organise social functions/events for consultants.
 Developed budget monitoring & forecasting spreadsheets.
 Manage monthly QData consultant invoices.
 Liaise between client and QData w.r.t. financial and invoice-related queries.
 Capture weekly timesheets of 67 consultants.
 Draft letters for Director.
 Prepare presentation material.
 Arrange loans & advances for consultants.
 Assist with implementation of ISO 9001 standards.
 ISO 9001 standards document application.
 Filing

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 Manage electronic diary for Project Manager.
 Manage social club.
 Manage ladies club.
 Ad-hoc related tasks for Project Manager.
Reason for change: Was offered an opportunity to determine my own income.
EXECUTIVE SECRETARY, DHM CONSTRUCTION (PTY) LTD.
23 March 1992 to28 Feb 1993
 Secretarial duties for Managing Director & Company Attorney.
 Manage petty cash.
 Kept diary for Managing Director.
 Dicta typing for company lawyer (J C Lamprecht).
 High level clientele liaison.
 Travel & Hotel bookings for MD and company lawyer.
 Responsible for smooth running of MD’s working day.
 Transporting court documents to and from Advocate Chambers.
 Book-keeping.
 Handle all bank-related issues.
 Lawyer account payments.
 Ad-Hoc tasks.
EDUCATION VOORTREKKERHOOGTE HIGH SCHOOL - MATRICULATED 1984
Athletics: Northern Transvaal Colours
Netball: 1st Team
Softball: SpringbokColours
Ice Hockey Best advanced player
Action Cricket League
COMMUNICATION I have excellent inter-personal relationships. I welcome positive criticism.
I am very loyal, hard-working and always go the extra mile. I always carry a
smile on my face no matter the circumstances. I have no moods and

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portray the same day-to-day image of myself. No task too big. I am
extremely pro-active and believe “what is finished, is finished”. I am a very
positive individual. My work attendance is 99%. I am healthy and hardly
ever takes sick leave.
LEADERSHIP  In high school I was chosen as class leader 4 years in a row.
 I served as Club Secretary for our Harley Davidson club committee for
3 years.
 I received an award of excellence from Exxaro CEO for the way I
organized the annual Coal Awards Functions.
REFERENCES ROB BOTES
Executive Director/Owner - The Source Magazine (UAE)
+971 50 512 3680
robbotes@gmail.com
MXOLISI MGOJO
CEO, Exxaro Resources Ltd.
(012) 307-4314
mxolisi.mgojo@exxaro.com
RICHARD COLLINS
Programme Manager, Exxaro Resources Mayoko Iron Ore Project - Congo
083 609 1529
recollings0@gmail.com
ESMé VAN DER MERWE
Executive Assstant to CEO of Exxaro
(012) 307-4314
MELANIE STEYN
Export Manager, Marketing – Exxaro Resources Ltd.
(012) 307-5000
melanie.steyn@exxaro.com

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