This document is a resume for Cynthia Strong applying for a position as a Health Communication Specialist. She has over 25 years of experience as a Physical Therapist Assistant and holds a Master's degree in Healthcare Administration. Her skills include conducting health education classes, marketing to target audiences, and translating technical health information for public understanding. She seeks to use her clinical and business expertise to influence positive health change through communication.

1. Cynthia Strong 1
Cynthia D. Strong
317 Eagle Way
Stockbridge, GA 30281
Cell: (678) 591-0380
E-mail: cstrongcloses@yahoo.com
Social Security Number: xxx-23-3294
Citizenship: United States
Federal Status: U.S. Army Audit GS-2 (1985-1986)
Veterans Status N/A
OBJECTIVE: Seeking a position as a Health Communications Specialist by combining 25
years of clinical and business expertise to influence positive health change with the public
globally
Vacancy No: HHS-CDC-D4-1659669
Position: Health Communication Specialist GS-13
SUMMARY OF SKILLS
 Highly competent, accomplished, and experienced Physical Therapist Assistant (PTA) with
expertise in treating various medical disease and pathologies
 Exceptional ability and experience with conducting in-services and classes for various healthcare
and Public Health issues at Clayton State University (lectured 20 to 90 students)
 Exceptional knowledge of marketing to a target audience via qualitative and quantitative methods
 Knowledgeable of health communication principles, methods, theories, techniques, and science
literacy
 Excellent ability to engage, persuade, and influence individuals, target groups, and various
audiences
 Excellent communicator with strong speaking, writing, research and analytical skills
 Proficient in multi-tasking, learning new skills, and organizing tasks in a timely manner
 Excellent ability to collaborate and coordinate projects/studies as well as disseminate scientific
information and messages from technical knowledge into non –scientific information in various
formats for the public to comprehend
 Excellent listener, strategic thinker that possess a T-shaped personality with the ability to lead,
develop, and create innovative ideals for positive behavior change within various age groups,
diverse cultures, gender, and economic backgrounds
Computer Skills
 Microsoft Word and Power Point
 Intermediate experience with social media tools and techniques via written, audiovisual, D2L,
Tech Smith Relay, and screen caption
 Facebook and Linked In

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Education
Clayton State University Morrow, GA
(Volunteer/Training - Center for Instructional Development) Mar 2016 ongoing
Clayton State University (School ofGraduate Studies) Morrow, GA
Masters Healthcare Administration (MHA) GPA: 3.53 July 2015
Clayton State University Morrow, GA
Bachelors Applied Science in Healthcare (BAS) Dec 2000
Gwinnett Technical Institute Lawrenceville, GA
Associates Applied Science Physical Therapy Assistant (AAS) May 1993
DeKalb College Clarkston, GA
Associates Science May 1988
RelevantGraduate Courses
Independent Research (HCMG6950)
Strategic Management of Healthcare (HCMB 6990 capstone)
Healthcare Policy (HCMG 6700)
Information Management in Healthcare (HCMG6100)
Healthcare Marketing (HCMG 6301)
Healthcare Law and Ethics (HCMG 5200)
Managerial Epidemiology (HCMG 6500)
Long Term Care Administration (HCMG 6301)
Advance Quality Systems for Health Leaders (HCMG6850)

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HEALTH RELATED EXPERIENCE
Clayton State University 01/16 to Present
Adjunct College Faculty and Center of Instructional Development (CID)
 Contribute to, provide expert consultation and technical expertise for implementing course
syllabus and lecture to undergraduates and various audiences face to face and or online
 Provide guidance and expertise for developing, testing and disseminating science-and audience-
based products, tools, D2L, and messaging
 Develop, write, and edit new content for lecture for a variety of media and materials
 Continuously attend training via Center of Instructional Development (CID) for updates with
technology and social media updates
LHC Group/ GA Home Healthcare 06/14 to Present
Physical Therapist Assistant (Home Health PRN)
 Provide technical advice, emergency assistance, leadership, and implement treatment plan for
improving civilian and VA patients’ outcomes via collaborations with clinical team, physician,
and administration
 Assist with program development and create materials for patient and family on therapeutic
exercises, safety awareness, injury prevention, and equipment training via handouts and direct
demonstrations
 Coordinate and conduct in-services via direct hands on training, visual aids for postural/gait
training, proper lifting techniques, medication usage, pain management, and proper diet for
underserved populations and individuals of various socioeconomic and cultural groups
 Assist with developing market strategies to execute for short and long range planning for
company to obtain new contracts with governmental and non-governmental agencies to advance
Georgia Home Health’s presence within the community, increase census,and improve profits
SunCrest Home Health 08/08 to 05/15
Physical Therapist Assistant (Home Health PRN)
 Educated and instructed clients, family members, and/or caregivers on appropriate treatment for
diagnosis and home exercises to improve safety and patient’s quality of life
 Documented accurately observations, treatment interventions, and patient’s progress to achieve
positive outcomes and rapid reimbursement via electronic data entry on state of the art touch pad
tablet
 Followed and monitored evaluation established by Physical Therapist for compliance with
physician’s orders
 Analyze and implement appropriate physical therapy treatment for various major diagnoses such
as HIV/AIDS,strokes, TB, and fall preventions

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Metro Therapy Providers 09/12 to 12/12
Physical Therapist Assistant (Home Health Contract)
 Communicated weekly at team meeting or by phone with Physical Therapist and or clinical team
regarding patients’ concerns and physical progress
 Managed patient schedules for efficiency with time management and increasing productivity
 Performed job responsibilities in accordance with the company’s code of business conduct,
corporate compliance agreement, appropriate professional standard, and applicable state/federal
laws
Laurel Park at Piedmont Medical 09/10 to 07/12
Physical Therapist Assistant (Rehabilitation Facility)
 Provided physical therapy assistant services in accordance to evaluation performed by PT as well
as state and federalguidelines
 Completed daily data entry for patients’ documentation for medical billing to receive immediate
reimbursement to maintain profit margin
 Assisted Physical Therapist with educating and training Physical Therapist Intern on treating
various diagnoses, using appropriate equipment for treatment plan, safety precautions, and
documentation
 Communicated consistently on patients’ progress, goals, and continuum care to PT, MD, and
treating clinicians via computer documentation and verbal communication to project discharge
date
United Home Health 02/09 to 12/12
Physical Therapist Assistant (IHS-Pruitt Home Health)
 Assisted Physical Therapist (PT) with planning, managing, treating, and educating patients and
families on therapeutic exercises,safety awareness,pain management via handouts and direct
demonstration
 Assisted underserved populations with creative solutions for obtaining assistive devices needed
for mobility in the home and or within the community
 Recommended to qualified Physical Therapist possible modification to existing treatment plans
and training programs needed to progress patient to maximum potential
 Investigated and identified numbers and causes of accidents, incidents and provide technical
assistance to abate hazards in the home and workplace
 Assisted PT to identify and analyze diagnosis and environmental issues that impedes operating at
maximum mobility to be active in the community
Healthfield (Gentiva) 02/07 to 09/08
Physical Therapist Assistant (Home Health)
 Assisted Physical Therapists with launching a homebased revolutionized balance program for fall
prevention to improve balance and independence
 Maintained the highest standard of professional conduct with patients’ confidentiality, and shared
patient information only with clinicians with right to access for patient’s best interest
 Worked closely with PT to identify and analyze diagnosis and environmental issues that impedes
operating at maximum mobility to be active in the community
 Implemented innovative treatment and techniques to improve neuropathy and peripheral sensory
via anodyne device with the geriatric populations

5. Cynthia Strong 5
Macon Occupational Medicine 06/07 to 10/07
Physical Therapist Assistant (Outpatient Contract)
 Collaborated and advised PT and onsite Physicians on treatment plans that were effective and
efficient in the work place: ergonomics, back education, lifting techniques, and proper safety gear
on the job
 Participated in programs to promote and integrate health, wellness and fitness, and education for
returning back to work, school, and the community
 Provided updates to employers on workers compensation clients’ physical and mental status after
receiving physical therapy
 Maintained daily productivity of treating 16 to 18 clients, sanitized treatment environment, and
completed daily documentation for rapid insurance reimbursement
Guardian Home Health 01/06 to 03/07
Physical Therapist Assistant (Home Health PRN)
 Assisted Physical Therapist with implementing treatment, collecting data to improve patients
physical strength, manage pain, and/or teach techniques to accomplish activity daily living
(ADLs)
 Supported patient, family, and caregiver satisfaction goals by responding to questions in a prompt
and courteous manner
 Maintained efficient driving record, clinical schedule, clean and sterile medical bag/supplies
TLC Staff builders 06/05 to 09/06
Physical Therapist Assistant (Home Health PRN)
 Worked closely with qualified Physical Therapy for assuring effective care coordination and
appropriate plan of care
 Monitored and educated patients and caregivers on medication, diet and normal range with vital
signs and blood sugar checks to prevent discomfort, illness, and/or hospital admission
 Educated patients and caregivers on appropriate exercise and procedures to be continued in the
home to include positioning, transfers,and ambulation with use of appropriate assistive device if
needed
United Home Health 07/02 to 04/03
Physical Therapist Assistant (Home Health PRN)
 Maintained the highest standard of professional conduct with patients’ confidentiality, shared
patient information only with clinicians with right to access for patient’s best interest
 Provided Physical Therapy services and participated in performance improvement activities
 Identified and implemented solutions to alleviate risk factors in the home for improving safety
 Assured that all patient care activities are performed according to the company’s policies and
procedures according to the federal, state laws, and regulatory agencies (OSHA,HIPPA,JACHO)
Amedysis Home Health Agency 04/02 to 12/05
Physical Therapist Assistant (Home Health)
 Communicated routinely with supervising PT and managers regarding patients’ progress.
 Completed thorough and concise documentation for medical team
 Provided customer service internally and externally for specific problems and or complaints
 Traveled 100% to provide home health services to patients with various diagnoses but not limited
to: strokes, HIV,Hip and Knee fractures,Parkinson’s, Alzheimer’s, and Diabetes

6. Cynthia Strong 6
Sundance Rehabilitation Corporation 09/93 to 04/02
Lead Physical Therapist Assistant (Skilled Nursing Facility)
 Served as a liaison for administrator, clinical director, and rehabilitation staff
 Provided PT services to residents
 Monitored day to day business operations for insurance reports and the end of the month billing
 Increased profits from zero to 100% in three months with clinical team (PT,OT, and speech)
 Established trusted reputable name, business relationship for all parties involved, and increased
profit margin each quarter for company
 Trained new Physical Therapist graduates on completing patients’ evaluations, document data
 Performed and adjusted appropriate treatment for various stages of a diagnosis for 100%
reimbursement via Medicare, Medicaid, and private payer source
HONORS AND ACTIVITIES
Certificate of Training Completion: RTK Global Harmonized System Training
Guest Speaker at Clayton State University (Capstone)
Alzheimer’s Walk Fall 2014
IRB Certification
Georgia MLS - RealEstate License (2003 to present)

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References
Dr. Thomas McIlwain
Professor and Director, MHA Program
Clayton State University
2000 Clayton State Boulevard
Morrow, GA 30260
(678) 466-4500
thomasmcllwain@clayton.edu
Dr. Peter Fitzpatrick
Professor and Department Head of Healthcare Management
Clayton State University
2000 Clayton State Boulevard
Office T-275
Morrow, GA 30260
(678) 466-4933
peterfitzpatrick@clayton.edu
Dr. Sonia Sconiers, O.T. and P.T., Public Health Administration
Veterans Administration
Program Analyst
240 M. Street S.W. Apt E
Washington, D.C. 20024
(202) 841-8525
Ssconiers1@yahoo.com

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