1. RESUME
NAME: K.SURYA NARAYANAN
Address: No8 2nd
Cross Jala Bhavan Layout
Bangalore-560029
Contact No: Mobile – 8495006000
Email Id: surya.cruise@gmail.com,
OBJECTIVE:
To work in an environment that offers me a professional growth where I can effectively contribute my
skills while being resourceful, innovative and flexible.
EDUCATIONAL QUALIFICATION:
 Completed M.B.A. in Finance and Marketing Management in April 2011 with 72% at Karunya
School of Management, Karunya University,Coimbatore.
 Completed B.COM with 60.28%, in April 2009 from St. Joseph’s College (autonomous)
Tiruchirappalli institute affiliated to Bharathidasan University.
 Completed H.S.C. with 65.75% in State Board from Holy Cross Mat Hr. Sec. School, Salem in
March 2006.
 Completed S.S.L.C. with 54.3% in Holy Cross Mat Hr. Sec. School, Salem in March 2004.
PROFESSIONAL EXPERIENCE:
Company Name: THRIVENI EARTHMOVERS PVT. LTD.
Period: June 2011 to October 2011
Role: Sales Executive
• Takes care of operations like Interacting with clients for delivery, sales, and payments follow up.
• Contacting telephonically/meeting Person and identifying the right prospect.
• Acquiring new corporate clients as well as maintaining the existing clients.
• Generation of Daily and weekly reports.
•
Company Name: WIPRO LIMITED.
Period: November 2011 to February 2014
Role: Account Manager
• Searching for new clients who could benefit from company’s services and maximizing customer
potential.
• Contacting telephonically/meeting Person and identifying the right prospect.
• Establish, develop and maintain strong relationships through regular meetings and identification of
further sales opportunities for development.

2. • Work closely with the internal stakeholders such as technical team, projects team as well as service
team to ensure customer satisfactory in terms of execution of project and fulfilling their requirements.
• Required to provide consistent feedback to the senior management about customer and competitor
activity as well as regular reporting on activities.
• Submitting proposals for customer requirement and follow-up for the quotes from different LOB of
OEM and involving in negotiation at all levels.
• Handling small and large product attached service bids and negotiating on contract terms.
• Converting warranty expired contracts and renewing them to Annual maintenance contract.
• Maintaining promised SLA’s to customer and working out on the spare planning in order to have long
term relationship with customer.
• Taking end to end ownership of all the operations for the orders picked to be billed in the system.
• Attending to service calls logged by customer and resolving them telephonically/remote with service
engineers.
Company Name: IBM INDIA PVT LTD.
Period: March 2014 to till date
Role: Project Coordinator
• Coordinating with the team and converting warranty expired contracts and renewing them to Annual
maintenance contract.
• Coordinating with the Clients and partners for the service delivery of Cisco Products
• Coordinating meeting with internal and external clients for the project signoff
• Coordinating with customers and OEM for the meetings and negotiation on the sales closure
• Coordinating with sales and bizops team for backlining of the network products
• Work closely with the internal stakeholders such as technical team, projects team as well as service
team to ensure customer satisfactory in terms of execution of project and fulfilling their requirements.
• Taking end to end ownership of all the operations for the orders picked to be billed in the system.
• Follow-up for the quotes from different OEM Vendors and Distributors involving in negotiation at all
levels.
PERSONAL PROFILE:
Date of Birth : 15th
August 1988
Father’s Name : M.Kannan
Nationality : Indian
Languages Known : Speak - English, Tamil, and Malayalam,
: Read & Write – English and Hindi
Traits/Attitude : My adaptable nature helps me to work in a team or
as an individual. Result oriented Attitude and Self-control.
Hobbies : Listening to music.
DECLARATION:
I do hereby declare that particulars of information and facts stated herein above are true, correct and
complete to the best of my knowledge and belief.
Place: Bangalore
Date: 12/10/2015 K.SURYA NARAYANAN