1. KULDEEP MISHRA
Given an opportunity will perform well up to the responsibility assigned by the management
to achieve a position wherein I am able to utilize my potential to the fullest get the
maximum job satisfaction.
• Currently Working as an Commercial Asst. in DCM Shriram Ltd., Mumbai for last 3
years.
• Worked as an Office Asst. in Gohil Dychem Pvt. Ltd. with over 15 months of
experience.
• Worked as an Customer Care Executive in SPANCO Last with over 6 months of
experience.
• Worked as an Customer Care Executive in Kankei Relationship Marketing Services
Pvt Ltd. with over 17 months of experience.
• Curious & Dedicated to understand new things, ability to learn and
committed to my work.
• Ability and strong believer of working as part of team to achieve
targets.
PROFESSIONAL EXPERIENCE
DCM SHRIRAM LTD.
Designation: Commercial Asst.
(October’ 2012 – Till date)
Responsibilities handled:
• Creation of sale orders of C. Carbide & PVC Resin of various parties in SAP system.
• Mailing dispatch details from SAP system to Carbide & Resin parties on daily basis.
• Clearance of Import & Export shipment with co-ordination of our CHA.
• Following up with Shipping Co. & CHA for getting IGM details and freight Invoice.
• Follow up with CHA & transporter for clearance and timely dispatching material to our
various plants.
• Follow up with CHA & transporter for their service charges & freight bills and sending the
same to concerned purchase department and expediting the payment on time.
• Maintaining petty cash expenses, preparing monthly vouchers, imprest statement and
sending the same to A/C department & follow up for reimbursement.
• Follow up for local purchases meant for our various plants.
2. • Follow up of “C” form from our various Carbide and Resin parties.
Gohil Dychem Pvt. Ltd
Designation: Office Asst.
(April 2007 – September 2008)
Responsibilities handled:
• Keeping track of daily transactions & data entering the same in to the system.
• Making payment to various vendors / suppliers and follow up for payment.
• Preparing cheques and mainting petty cash expenses.
• Bank Related Work.
SPANCO BPO SERVICES PVT LTD.
Designation: Customer Care Executive.
(October 2008 – March 2009)
Responsibilities handled:
• Handling Inbound related Calls for Reliance Infocom and solving queries of customer.
Kankei Relationship Marketing Services Pvt Ltd.
Designation: Customer Care Executive.
(September 2010 – April 2012)
Responsibilities handled:
• Handling PAN India Inbound / Outbound related Calls for Gunnebo India Pvt. Ltd. Based in
Mumbai and having their locker, Fire Extunguishres, Safe etc.. manufacturing plant based at
Halol, Gujarat .
• Taking note of customer complaints from bank representative and handing over the same to
Region wise Regional Co-ordinator.
• Preparing monthly FOC & RSR Calls and hading over to concerned RC & TL.
• Handling Customer Calls, Complaints, visiting the customer place getting the query resolved
and giving rated quotation to customer, after getting approval from them getting the work
completed within given time frame.
STRENTH:
• Presence of mind & Positive Attitude.
• Determined & Hardworking.
• Flexible in learning & manage to handle several assignments simultaneously.
3. • Communication, Hardworking and Adaptable.
IT’S SKILLS & ACCOMPLISHMENT
• Having Computer Basic Knowledge and have obtained certificate from NIIT Institute.
• Having Internet Knowledge & have access of Emails etc.
PROFESSIONAL & ACADEMIC QUALIFICATIONS
• S.S.C from Mumbai Board 2003.
• HSC from Mumbai Board in 2005.
• B.com from Luck now University in 2011.
• MBA – Systems / Operations fom Vinayak Mission Univeristy, Salem in 2016.
PERSONAL PARTICULARS
Name : Kuldeep Mishra
Educational Qualification : B.com & Pursuing MBA – Systems / Operations.
Father’s Name : Mahendrakumar Mishra
DOB : 29th
October 1987 (28 years)
Hobbies : Playing Football, Swimming, Listening Music.
Marital Status : Married
Nationality : Indian
Languages known : English, Hindi and Marathi
Address: : D-62, Rajhans, Vishwakarma Nagar,
Nahur Road, Opp. Mehul Theartre,
Mulund West, Mumbai – 400080.
Mobile No : +91 9820718481.
Email Id : kuldeepmishra29@gmail.com
Current Emoluments : Rs. 3,36,000/- + Other Allowance (CTC)
Declaration
I hereby declare that above information furnished by me is correct to best of my Knowledge and
belief.
Date:
Place: MUMBAI Regards
