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Government College of Nursing Hyderabad 01
Directing
By
V. Srivani
MSc.NursingIIyear
Government College of Nursing Hyderabad 2
Topics
• Delegation – it is transferring to a competent individual, the
authority to perform a selected nursing task in a selected
situation.
Government College of Nursing Hyderabad 3
Conti……
• Conflict management – it is the process of limiting the
negative aspect of conflict while increasing the positive
aspects of conflict.
Government College of Nursing Hyderabad 4
Conti…..
• Collective bargaining – it is the process of negotiations
between employers and group of employees aimed at reaching
agreements to regulate working conditions.
Government College of Nursing Hyderabad 5
Conti……
• Occupational health – occupational health is a field of health
care made up of multiple disciplines dedicated to the well-
being and safety of employees in the work place.
Government College of Nursing Hyderabad 6
Delegation
Government College of Nursing Hyderabad 7
Never tell people how to do things, tell them to
what to do and they will surprise you with their
ingenuity
- George .S. Patton
Delegation 01
Delegation 01
Delegation 01
Government College of Nursing Hyderabad 8
Introduction
o Delegation is the use of personnel to accomplish a desired
objective through allocation of authority and responsibility.
o Delegation is not merely disturbing disease.
o It is a significant success factor for professional practice.
o Delegation is a link that joins organizational concepts with the
management process; it is that which allows a manager to
manage.
Government College of Nursing Hyderabad 9
Definition
“Delegation is defined as getting things done through
others, or as directing the performance of one or more people to
accomplish organizational goals”.
-Deepak K, 2015
“Delegation is the process of assigning responsibility and
authority to co-worker and ensuring his accountability”.
- Jogindra Vati, 2016
Government College of Nursing Hyderabad 10
Conti…..
“Delegation is the transferring to a competent individual,
the authority to perform a selected nursing task in a selected
situation”.
- National Council of State Boards of Nursing (NCBS)
Government College of Nursing Hyderabad 11
Purpose of delegation
 For assigning routine work
 For problem solving
 To reduce workload
 For the changes in nurse managers own job emphasis
 For capacity building
 Time saving
 For quality improvement
 Assigning task for which the nurse manager dose not have time
Government College of Nursing Hyderabad 12
Elements of delegation
Government College of Nursing Hyderabad 13
Responsibility
Authority
Accountability
Principles of delegation
 Select the right person to whom the job is be delegated.
 Delegate both interesting and uninteresting tasks
 Provide subordinates with enough time to learn
 Delegate gradually
 Delegate in advance
 Consult before delegating
 Avoid gaps and overlaps
Government College of Nursing Hyderabad 14
Process or steps in delegation
Government College of Nursing Hyderabad 15
Determination of results expected
Assignment of tasks
Delegation of authority for accomplishing the
tasks
Responsibility and accountability
Strategies for successful delegation
 Plan ahead
 Identify necessary skill and education levels to
complete the delegated task
 Select capable personnel
 Communicate goals clearly
 Empower the delegate
 Set guidelines and monitor progress
 Evaluate performance
 Reward accomplishment
Government College of Nursing Hyderabad 16
Reasons for delegating
Government College of Nursing Hyderabad 17
Assigning routine tasks
Problem solving
Change in the nurse managers own job
emphasis
Capability building
Assigning tasks for which the nurse manager
dose not have time
Types of delegation
Full
delegation
Partial
delegation
Conditional
delegation
Formal /
Informal
delegation
Government College of Nursing Hyderabad 18
Common delegation errors
Under delegation
Over delegating
Improper
delegating
Government College of Nursing Hyderabad 19
Barriers to delegating
• Barriers in the delegator / Supervisor
o Personal perfectionism
o Lack of faith in subordinate
o Fear of subordinate
o Love for authority
o Strict control
o Lack of organizational skill in balancing work loads.
Government College of Nursing Hyderabad 20
Conti…..
• Barriers in the delegate / subordinate
o Lack of experience
o Lack of competence
o Lack of self confidence
o Lack of incentives
o Fear of harsh critisism
o Over dependence on the boss
o Overload of work
Government College of Nursing Hyderabad 21
Conti……
• Barriers in the situation / organization
o Small size of the organization
o Decreased team spirit
o Lack of proper communication
o Confusion in responsibility and authority
o Urgency, having no time to explain
o Criticality of decisions
Government College of Nursing Hyderabad 22
Pre requisites of effective delegation
 Motivation
 Training
 Effective controlling
 Good organizational climate
 Clarity in objectives and goals
 Responsibility and authority
 Centralization Vs. decentralization
Government College of Nursing Hyderabad 23
Advantages and disadvantages of
delegation
Advantages
 Serves as a vehicle of
coordination.
 Time saving
 Minimizes delay in decision
making
 Permits subordinates to enlarge
their jobs
Disadvantages
 Incapacity of delegation
 Chance of malpractice
 Delegation with incapable
delegator
 Frailty of human life
Government College of Nursing Hyderabad 24
Role of nurse administrators in
delegation
Functions as ole model
Encourage the followers
Communicate clearly
Plans ahead and delegates
proactively
Conveys feeling of confidence
and encouragement
Government College of Nursing Hyderabad 25
Conti.......
Establish a culture of mutual
trust
Creates job description
knowledgeable regarding legal
liabilities
Accurately assess the
subordinates
Develops and implements a
periodic of review process
Government College of Nursing Hyderabad 26
Conti……
Avoid overburdening
Provide recognition or
reward
Provide formal education
and training opportunities
Government College of Nursing Hyderabad 27
Managing conflict
Government College of Nursing Hyderabad 28
Introduction
Organizational conflict often results when
there is disagreement between two or more
individuals in an organization. Organizational
conflict is a term refers to conflict within an
organization. Conflict is opposition or disagreement
between individuals or entities.
Government College of Nursing Hyderabad 29
Definition
“Conflict can be defined as an expressed struggle between at
least two interdependent parties, who perceive that incompatible goals,
scarce resources, or interference from others are preventing them from
achieving their goals”.
-Wilmot&Hocker
“Conflict is related to feelings, including feelings of neglect, of
being viewed as taken for granted, of being treated like a servant, of not
being appreciated, of being ignored, of being overloaded, and other
instances of perceived unfairness”.
Government College of Nursing Hyderabad 30
Conti……
Conflict management is the process of planning to avoid
conflict where possible and organizing to resolve conflict where
it does happen, as rapidly and smoothly as possible.
Government College of Nursing Hyderabad 31
Nature of conflicts
Organizational conflict can be
Government College of Nursing Hyderabad 32
Positive
Constant
Dysfunctional
Negative
Causes of conflict
Government College of Nursing Hyderabad 33
Conti…..
Conflict is neither good, nor bad, it just is
-Marshall,2006
It can occur at any time and in place, originating between two
individuals or groups when there is a disagreement or difference in
their values, attitudes, needs or expectations.
-Conerly, 2004
Government College of Nursing Hyderabad 34
Types or levels of conflict
Interpersonal conflict
Intra-group conflict
Inter-group conflict
Inter-organizational conflict
Government College of Nursing Hyderabad 35
Signs of conflict
Ignoring
Not
speaking
Bad
mouthing
Undermini
ng
Government College of Nursing Hyderabad 36
Conflict process
Government College of Nursing Hyderabad 37
Latent conflict
Felt conflict Perceived conflict
Manifest conflict
Conflict resolution or
management
Conflict aftermith
Outcomes of conflict
Win-loss
Lose-lose
Win-win
Delegation 01
Government College of Nursing Hyderabad 38
Effects of conflict in organization
Stress
Absenteeism
Staff turnover
De-motivation
Non-productivity
Government College of Nursing Hyderabad 39
Conflict management
Discipline
Consider life stages
Communication
Active listening
Assertiveness & training
Assessing the dimensions of conflict
Government College of Nursing Hyderabad 40
Techniques or skills for managing
conflict
Thomas and kilmann (1974)identified five conflict management
styles
Government College of Nursing Hyderabad 41
Competing
Compromising
Accommodating
Avoiding
Collaborating
How to prevent conflict at
individual level?
Adopt AVID approach
Government College of Nursing Hyderabad 42
Assume Validate Ignore
Do
something
Borisoff and victor theory
Assessment
Acknowledgement
Attitude
Action
Analysis
Government College of Nursing Hyderabad 43
Manage & Resolve conflict situations
Collective
bargaining
Negotiation
Conciliation
Meditation Arbitration
Government College of Nursing Hyderabad 44
Collective bargaining
Government College of Nursing Hyderabad 45
Government College of Nursing Hyderabad 46
Collective Bargaining
It is a process of negotiations between employers and
group of employees aimed at reaching agreements to regulate
working conditions. The interests of the employees are
commonly presented by representatives of a trade union to which
the employees belong.
Government College of Nursing Hyderabad 47
 The term “collective bargaining” was first used in1891 by
Beatrice Webb, a founder of the field of industrial relations in
Britain.
 It refers to the sort of collective negotiations and agreements that
had existed since the rise of trade unions during the 18th century.
 In the united states, the National Labor Relations Act of 1935
implemented.
 It was introduced in India 1952 and is gradually gaining
importance in following years.
Government College of Nursing Hyderabad 48
History of collective bargaining
Definition
"Collective bargaining is an agreement between a single
employer or an association of employers on the one hand and a labour union
on the other, which regulates the terms anti conditions of employment"
-Tudwig Teller
“Collective bargaining is the process by which a labour union and
employer negotiate over the term of the employeement relationship.”
Government College of Nursing Hyderabad 49
Conti…..
“Collective bargaining refers to a process by which employers on
the one hand and representatives of the employees on the other
attempt to arrive at agreements covering the conditions under
which employees will contribute and be compensated for their
services”
- Deepak .K
Government College of Nursing Hyderabad 50
Objectives
Government College of Nursing Hyderabad 51
To provide an opportunity to the workers to voice.
To reaching a solution that is acceptable.
To maintain cordial relations & To promote democracy.
To prevent unilateral action to employees.
To preventing strike and enhance the productivity.
To resolving and prevent all conflicts and disputes in a mutually agreeable manner.
To develop conducting atmosphere & To provide stable and peaceful organization(hospital).
Characteristics of collective
bargaining
Collective
Strength
Voluntary
Formal and
flexible
Improvement
&
representation
Dynamic &
continuous
Bipartite
process
Government College of Nursing Hyderabad 52
Process of collective bargaining
Prepare
Discuss
Propose
Bargain
Settlem
ent
Formali
zing
Enforci
ng
Government College of Nursing Hyderabad 53
Preparatory phase
 Selection of negotiation team
 Identification of the problem..
 Examination of situation and issues for negotiation.
 Collection of data.
Government College of Nursing Hyderabad 54
Discussion phase
 Decide an appropriate time and set a proper climate for
negotiation.
 Decision on ground rules.
 Maintenance of mutual trust and understanding.
 Involve in active listening, asking question and summarizing
decision.
 Collective bargaining.
Government College of Nursing Hyderabad 55
Proposal phase
Initial opening of statements
Possible alternatives / opinions to resolve
the issues by both parties
Bargaining
Government College of Nursing Hyderabad 56
Bargaining phase
During this
bargaining phase,
both parties involves
Problem solving
Proposals
Government College of Nursing Hyderabad 57
Settlement phase
Government College of Nursing Hyderabad 58
Consensus agreement on
common decision
Negotiated change
Formalization of Agreement
 Drafting of agreements:- after good faith bargaining a formal
document prepare. It should be simple, clear and concise.
 Signing the agreement:- Both parties sign the agreement and
abide by its terms and conditions.
Government College of Nursing Hyderabad 59
Enforcing agreement
To have the agreement effective and meaning, it should be
enforced or implemented immediately.
Government College of Nursing Hyderabad 60
Collective bargaining
members
• Registered nurses
• Physicians
• Other professionals
• Technical employees
• Non professionals
Government College of Nursing Hyderabad 61
Collective bargaining agents
 Service employees international union.
 National nurses union.
 Professional or state nurses associations
 National union of hospital and health care emplyees of the
retail, wholesale and department store union
Government College of Nursing Hyderabad 62
Essentials of successful bargaining
 Favorable political climate.
 Strong & stable unions.
 Recognition.
 Willingness to give & take.
 Negotiators authority
 Fair practices
 Positive attitude rather than a fighting approach
Government College of Nursing Hyderabad 63
Obstacles of collective bargaining In
nursing
o Registered nurses who participate in organizing drives could
be summarily fired.
o Employers reluctance (hospital could refuse to recognize and
bargain with nursing organizations)
o Multiple unions
o Non-recognition
o Weak unions
o Political interference
o Inadequate interventions
Government College of Nursing Hyderabad 64
Steps in process of collective
bargaining
Government College of Nursing Hyderabad 65
Selection of a
bargaining agent
Certification to
contract
Contract
administration
The nurse
managers role
Decertification
Grievance
A grievance is a formal complaint that is raised by an
employee towards an employer within the workplace. There are
many reasons as to why a grievance
Grievance usually be classified as
• Those caused by misunderstanding
• Those caused by international contract violations.
• Those caused by symptomatic problems outside the scope of
the labor agreement.
Government College of Nursing Hyderabad 66
Grievance process
Government College of Nursing Hyderabad 67
Government College of Nursing Hyderabad 68
Types of bargaining
Government College of Nursing Hyderabad 69
Distributive
bargaining
Integrative
bargaining
Attitudinal
restructuring
bargaining
Intra-
organizational
bargaining
Levels of collective bargaining
Government College of Nursing Hyderabad 70
Economy-wide (national)
Bargaining is a bipartite form of negotiation between
union confederations, central employer associations and
government agencies.
Government College of Nursing Hyderabad 71
Sectoral bargaining
Bargaining may be either broadly or narrowly defined in
terms of the industrial activities covered and may be either split
up according to territorial subunits or conducted nationally.
Government College of Nursing Hyderabad 72
Enterprise level
• It involves the company organization establishment.
• It emphasizes the point that bargaining levels need not be
mutually exclusive
Government College of Nursing Hyderabad 73
Functions of collective
bargaining
Butler has viewed the functions as
• A process of social change.
• A peace treaty between two parties.
• A system of industrial jurisprudence.
Government College of Nursing Hyderabad 74
A process of social change
 Collective bargaining enhances the status of the working class
in the society . Wage earners have enhanced their social and
economic position in relation to other groups
 Employers have also retained high power and dignity through
collective bargaining
Government College of Nursing Hyderabad 75
A peace treaty between two parties
 It serves a peace treaty between the employers and employees.
 However the settlement between the two parties is a
compromise
Government College of Nursing Hyderabad 76
Importance to society
• Collective bargaining leads to industrial peace in the country.
• The discrimination and exploitation of workers is constantly
being checked.
• It provides a method or the regulation of the conditions of
employment of those who are directly concerned about them
Government College of Nursing Hyderabad 77
Importance to employers
 It becomes easier for the management to resolve issues at the
bargaining level rather than taking up complaints of individual
workers.
 Collective bargaining tends to promote a sense of job security
among employees and there by tends to reduce the cost of
labor turnover to management.
Government College of Nursing Hyderabad 78
Conti……
 Collective bargaining opens up the channel of communication
between the workers and the management and increases
worker participation in decision making.
 Collective bargaining plays a vital role in setting and
preventing industrial disputes.
Government College of Nursing Hyderabad 79
Importance to employees
Government College of Nursing Hyderabad 80
Collective bargaining
develops a sense of self
respect and responsibility
among the employees.
It increases the strength of the
workforce, thereby, increasing
their bargaining capacity as a
group.
Collective bargaining
increases the morale and
productivity of
employees.
It restricts managements
freedom for arbitrary
action against the
employees.
The workers feel motivated as
they can approach the
management on various
matters and bargain for higher
benefits.
It helps in securing a
prompt and fair settlement
of grievance.
It provides a flexible means for the adjustment of wages and
employment conditions to economic and technological changes
in the industry, as a result of which the chances for conflicts and
reduced.
Advantages
 Contract to guide standards.
 Participation in decision in decision making process.
 All union members and management must confirm to terms of
contract without exception.
 Process exists to question managers authority if member feels
something was done unjustly
Government College of Nursing Hyderabad 81
Disadvantages
o Reduced individuality.
o Other union members may outvote ones decisions.
o Disputes are not handled with individual and management
only; less room for professional judgment.
o Must pay union dues even if one does not support
unionization.
Government College of Nursing Hyderabad 82
Healthcare labor laws
The Indian health care improvement act(IHCIA), 1976
Workmen compensation Act, 1923 (amendment,2000)
Contract Labor Act, 1970 (Regulations & Abolitions)
Factories Act, 1948
Minimum wages Act, 1974
Additional emoluments act, 1974
Persons with disability Act, 1995
Government College of Nursing Hyderabad 83
Conti…
Government College of Nursing Hyderabad 84
Trade Unions Amendment Act, 2001
National Rural Employment Guarantee Act, 2005
Aspects of labor laws
Government College of Nursing Hyderabad 85
Strikes & lockouts
Health & maternity benefits
Protection of services conditions
Removal from services, regulations
of contract labor
Women labor & law
Professional Associations & Unions
An association is regarded as the organization that brings
members of the same profession together for the exchange of
information & experience & for the advancement of their
profession.
Government College of Nursing Hyderabad 86
Features of Association
 Association have the members of the same profession.
 The members do not use militant methods to press upon their
demands.
 They form associations to meet periodically & discuss their
problems & share experiences.
 They remain in touch with administrative officials, political
leaders, etc.
Government College of Nursing Hyderabad 87
Trade union
Trade union is a continuing, long term association of
employees, formed & maintained for the specific purpose
advancing & protecting the interests of members in their working
relationships with the employers.
It is continuous association of wage earners for the
purpose maintaining & improving the condition of their working
lives
Government College of Nursing Hyderabad 88
Conti…..
Features of unions
 It is association of employees.
 It is relatively permanent.
 It is formed for securing certain economic & social benefits to
members.
 It is focus on joint, co-ordinated action & collective bargaining.
Government College of Nursing Hyderabad 89
Purpose of Unions
 To be the instrument for solving economic, social, political &
psychological problems of the employees.
 To secure the better wages, better working conditions.
 To enhance self respect & dignity.
 To fulfill of social needs, stability of employment & other
problems during services.
Government College of Nursing Hyderabad 90
Role of TNAI in Bargaining &
Policies for Strike
 The TNAI cannot be legally appointed as a negotiating body either at
a local, state or national level.
 To move into the trend of union activities which seems to be
necessary to better conditions for Nurses, TNAI Suggest the
following policies:
 To form grievances committees &state Government Nurses Services
Associations.
 A State level committee, must have a TNAI representatives
 Prevent Nurses from joining other unions.
 For the improvement of nursing services to the community, the
TNAI members may support a strike action.
Government College of Nursing Hyderabad 91
Conditions under which a strike by
nurses may be approved TNAI
 Where grievances exists, they should be thoroughly
investigated by the Government Nurses Association and
reported to the local or state TNAI Executive.
 The state Branch Executive, TNAI should also know all facts
regarding the situation and be satisfied that justice requires
some action.
 All possible approaches through legal efforts should be made
to the authorities for correction of the situation.
Government College of Nursing Hyderabad 92
Conti…..
 If no action is taken by the authorities despite all efforts, the
situation should be put before the members of the Government
Nurses Association for vote regarding strike.
 At least two months warning should be given before the date
set for the strike .
 It must be clearly understood that the TNAI and its members
will not support any strike controlled or voted by any union, or
organization which includes employees other tan Nurses.
Government College of Nursing Hyderabad 93
Conti…..
 It must be planned, voted, and carried out with the above
stipulations in a dignified manner and with the assurance that
the above public understands and will support the Nurses
demands and that the Nurses will make every effort to prevent
harm to which might be caused by strike.
Government College of Nursing Hyderabad 94
The nurse managers role in collective
bargaining
 Know the law, and make sure rights of the nurses as well as management are clearly
understood.
 Find out the reasons the nurses want collective action.
 Discuss and deal with the nurses and the problems directly and effectively.
 Act clearly with in the law at all times.. If a manager acts unlawfully, report the
employers action to the national labor relations board.
 Keep all nurses informed through regular meetings held close to the hospital or
institution.
 Resolving grievances.
 A collective bargaining agent cannot make the decision to strike. The decision to strike
can be made only by majority of union members.
Government College of Nursing Hyderabad 95
Recent impact of collective
bargaining
 Beyond their impact on wages and staffing, however, unions
also play a critical role in providing nurses a meaningful voice
on the job.
 Play important role in solving the nursing shortage.
 Positive influence on the work environment and on the patient
outcomes.
 Increasing numbers of nurses win the right to represent
themselves through collective bargaining.
Government College of Nursing Hyderabad 96
Importance of collective
bargaining in nursing
 Why nurses join unions.
 Why nurses do not join unions
 Points to be kept in mind before collective bargaining
Government College of Nursing Hyderabad 97
“collective bargaining is democracy
for workers”
-Jeff Rhodes
Delegation 01
Government College of Nursing Hyderabad 98
Occupational health and safety
Government College of Nursing Hyderabad 99
Introduction
Occupational safety and health (OSH) also commonly referred
to as workplace health and safety (WHS) is an area concerned with the
safety, health and welfare of people engaged in work or employment.
All occupational fields have their own hazards. There are
varieties of hazards to which workers may be exposed and which may
cause various diseases.
By taking appropriate measures and precautions, all
occupational hazards can be minimized.
Government College of Nursing Hyderabad 100
Occupational health
“occupational health is the promotion & maintenance of
the highest degree of physical, mental & social wellbeing of the
workers in all occupations”.
Government College of Nursing Hyderabad 101
Components of occupational health
nurse
Industrial hygiene
Industrial disease
Industrial accidents
Industrial hazards
Industrial rehabilitation
Occupational psychology
Government College of Nursing Hyderabad 102
Objectives of Occupational Health
• Prevention among workers of departure from health caused by their
working conditions.
• Protection of workers from risk resulting from factors adverse to
health.
• Placing & maintenance of workers in an occupational &
psychological equipment.
• Adaptation of worker to man & man in his / her job.
• These key principles should know to maintain occupational health
and safety
Government College of Nursing Hyderabad 103
Occupational Environment
Basically there are three types of interaction in the
working environment:
• a. Man and physical, chemical and biological agents.
• b. Man and machine.
• c. Man and man.
Government College of Nursing Hyderabad 104
Man, physical, chemical &
biological agents
Government College of Nursing Hyderabad 105
International labor organization
recommendation
 Focus on providing the following to promote health of the
employees as follows.
 Nutrition
 Prevention & control of communicable disease
 Environmental sanitation
 Water supply
 Provision food & snacks
 Toilet facilities
Government College of Nursing Hyderabad 106
Conti…..
 General plant cleanliness
 Floor space / air space
 Wastage & garbage disposal
 Lighting & ventilation
 Protection against hazards
 Housing
Government College of Nursing Hyderabad 107
Conti…..
Maternity benefit.
First aid.
Creches.
Family planning.
Mental health
Health Education
Government College of Nursing Hyderabad 108
Government College of Nursing Hyderabad 109
Occupational Hazards
Physical hazards
Chemical
hazards
Biological
hazards
Mechanical
hazards
Psychosocial
hazards
Physical hazards
Heat
Cold
Light
Noise
Radiation
Government College of Nursing Hyderabad 110
Conti…..
Government College of Nursing Hyderabad 111
- Heat.
- Cold.
- Light.
- Noise.
- Vibration.
- UV rays.
- Ionizing
Radiation.
- Local action.
- Inhalation.
- Ingestion.
- Bacteria.
- Virus.
- Fungi.
- Parasites.
- Protozoon's.
- Psychosocial
conditions.
- Accidents.
Physical Chemical Biological Mechanical Psychosocial
Physical hazards
 Heat: Burns, heat exhaustion, heat stork, heat cramps,
decreased efficiency, increased fatigue, and enhanced
accident rates.
 Cold: chill blains, erythrocyanosis, immersion cyanosis,
frost bite, hypothermia.
 Light: eye strain, headaches, eye pain, lachrymation,
congestion around cornea, eye fatigue, miners, blurring of
vision leading to accidents.
Government College of Nursing Hyderabad 112
Conti……
 Noise: temporary / permanent hearing loss, nervousness,
fatigue, interference with communication, decreased
efficiency, annoyance.
 Vibration: white fingres, injuries to joints. 50 and 300Hz.
 Ultra violet radiation: conjuctivitis, keratitis, (welders flash,
redness of eyes and pain.
 Ionizing radiation: genetic changes, malformations, cancer,
leukemia, depilation, ulceration, sterility, death.
Government College of Nursing Hyderabad 113
Chemical hazards
 Local action: dermatitis, eczema, ulcers, cancer, allergy, systemic
effects (TNT, Aniline dyes).
 Inhalation: Dust: (.1 – 150 microns), < 5 microns, directly inhaled
into the lungs. Pneumoniosis. (sillicosis, anthracosis, byssinosis,
bagassosis, asbestosis, farmers lung).
 Gases: poisoning. E.g. ; CO poisoning, anesthetic gases, - ether &
chloroform.
 Metals & their compound: toxic effects of the corresponding
metals.
Government College of Nursing Hyderabad 114
Occupational Disease
Occupational diseases are usually defined as diseases arising out
of or in the course of employment.
Government College of Nursing Hyderabad 115
Biological hazards
Exposure & effect of parasitic agents, brucellosis, leptospirosis,
anthrax, hydatidosis, psittacosis, tetanus, encephalitis, fungal
infections, schistosomiasis.
Government College of Nursing Hyderabad 116
Mechanical hazards
• 10% of accidents in industries are due to mechanical
hazards.
Government College of Nursing Hyderabad 117
Psycho-social hazards
• Frustration, loss of job satisfaction, insecurity, poor human
relationships, emotional tensions, depression, sickness,
absenteeism, peptic ulcer, rapid aging, heart disease.
Government College of Nursing Hyderabad 118
Occupational diseases
Government College of Nursing Hyderabad 119
Disease due to physical agents
Government College of Nursing Hyderabad 120
Diseases due to chemical agents
Government College of Nursing Hyderabad 121
Organic dust
Government College of Nursing Hyderabad 122
Diseases due to biological agents
The biological agents also cause diseases like
Government College of Nursing Hyderabad 123
Disease of physiological origin
Government College of Nursing Hyderabad 124
Health acts & health measures
in OHP
Government College of Nursing Hyderabad 125
Conti….
The factories act
Government College of Nursing Hyderabad 126
Conti….
Other recommendations include
Government College of Nursing Hyderabad 127
Employment of children
Government College of Nursing Hyderabad 128
Hours of work
Government College of Nursing Hyderabad 129
Leave with wages
Government College of Nursing Hyderabad 130
Occupational diseases
Government College of Nursing Hyderabad 131
List of notifiable diseases
Government College of Nursing Hyderabad 132
Conti…
Government College of Nursing Hyderabad 133
Employment in hazardous
process
Government College of Nursing Hyderabad 134
The ESI Act - 1948
Government College of Nursing Hyderabad 135
Conti….
Government College of Nursing Hyderabad 136
Extra benefits
Government College of Nursing Hyderabad 137
Finance ---ESI
Government College of Nursing Hyderabad 138
Benefits
Government College of Nursing Hyderabad 139
Sickness benefits
Government College of Nursing Hyderabad 140
Government College of Nursing Hyderabad 141
Key principles of OSH
management
Government College of Nursing Hyderabad 142
Conti….
Government College of Nursing Hyderabad 143
Characteristics of occupational
health and safety management
system
Government College of Nursing Hyderabad 144
Elements of occupational health
and safety management system
o Senior manager / involvement.
o Line manager / supervisor duties.
o Management accountability and
performance measurement.
o Company OHS policy
Government College of Nursing Hyderabad 145
Organisation
Accountability
Responsibility
Conti….
Government College of Nursing Hyderabad 146
Consultative
arrangements
 Health and safety representatives – system
resource.
 Issue resolution – HSR/employee and employer
representatives.
 Joint OHS committees.
 Broad employee participation.
Conti…
Government College of Nursing Hyderabad 147
Specific program
element
Approaches to OHS
Government College of Nursing Hyderabad 148
Role of nurse in OHS
Clinician
Government College of Nursing Hyderabad 149
Primary prevention Health advice and assessment
Research and use of evidence based
practice
Emergency care
Treatment services
Nursing diagnosis
Care plan
Conti….
Government College of Nursing Hyderabad 150
Conti…..
Government College of Nursing Hyderabad 151
Manager
Continuing
professional
development
Professional
audit Budget planning
Administration
Management
Marketing
Service level
agreement
Quality
assurance
Conti…
Co-ordinator
Government College of Nursing Hyderabad 152
Occupational
health teem
Environmental
health
management
Worker education
and training
Conti…
Government College of Nursing Hyderabad 153
Adviser
Health
educator
To management and staff on issues related to workplace health
management
Agencies
Work place health promotion
Counsellor
Counselling and reflective listening skills
Problem solving skills
Conti….
Researcher
Health needs
assessment
Research skills
Evidence
based practice
Epidemiology
Government College of Nursing Hyderabad 154
Preventive measures
Government College of Nursing Hyderabad 155
Medical
Engineering
Other
Medical measures
Pre-placement examination
Periodical examination
Medical and health care services
Notification
Maintenance and analysis of records
Health education and counselling
Practicing good personal hygiene
Government College of Nursing Hyderabad 156
Engineering measures
Government College of Nursing Hyderabad 157
Design of building
Conduct air monitoring to measure the workers exposure to
crystalline silica
Enclosure or isolation
Minimizing exposure by counselling the creation of airborne
particles, for example, use wet drilling, local exhaust ventilation
Environmental monitoring
Personal protective equipment's: protective clothes, respiratory
protection, etc
Conti…
Government College of Nursing Hyderabad 158
Conti….
Government College of Nursing Hyderabad 159
Conti……
Government College of Nursing Hyderabad 160
Other measures
Legal meaures: measures to minimize dust emissions
and exposure to dust.
Law compliance mechanisms, including effective
workplace inspection system.
Cooperation between management and workers and
their representatives.
A mechanism for the collection and analysis of data
on occupational diseases.
Collaboration with social security schemes covering
occupational injuries and diseases.
Government College of Nursing Hyderabad 161
Conti….
Training health professionals in occupational diseases
as majority of medical practices lack training in
occupational health and consequently lack the skills
to diagnose and prevent occupational diseases.
Government College of Nursing Hyderabad 162
Government College of Nursing Hyderabad 163
PERCEPTION OF COLLECTIVE BARGAINING AND SATISFACTION
WITH COLLECTIVE BARGAINING ON EMPLOYEES’ JOB
PERFORMANCE
This study explores the influence of collective bargaining and satisfaction with
bargaining on employees’ job performance. A structured questionnaire was distributed to selected
sample of 181 unionized employees in the public sector organizations. The results revealed two
models, with the first model indicating that satisfaction with collective bargaining (β = .56, p <
0.01) was a significant direct predictor of job performance among employees. The second model
showed 35% incremental change in employees’ job performance. This indicated that age (β = .27,
p < .01), and educational qualification (β = .58, p < .01) were significant independent predictors
of employees job performance. This study showed that collective bargaining process is very
critical in determining organizational industrial relations which in turn help to improve job
related outcome such as employees’ job performance.
An overview of occupational health research in
India
Recent industrialization and globalizations are changing the Indian
occupational morbidity drastically. Traditionally labor-oriented markets are on change
towards more automation and mechanization, at the same time general awareness about
occupational safety, occupational and environmental hazards were not spread in the
society. This review will provide an overview of existing evidence from community
based epidemiological studies and address the growing needs for evidence-based
occupational health research in India. Review of all published results. Occupational
research is seen as more complex issue in India, which Includes child labor; poor
industrial legislation; vast informal sector; less attention to industrial hygiene and poor
surveillance data across the country. While India experiencing economic transition,
occupational research approach should balance between understanding the modern
industrial exposures and health risks of traditional sectors like agriculture and
plantations. Strategies like modern occupational health legislation, enforcement
machinery in sub-district level, training to health professionals, need for
epidemiological evidence and international collaborations were discussed to deal with
the situation.

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Delegation

  • 1. Government College of Nursing Hyderabad 01
  • 3. Topics • Delegation – it is transferring to a competent individual, the authority to perform a selected nursing task in a selected situation. Government College of Nursing Hyderabad 3
  • 4. Conti…… • Conflict management – it is the process of limiting the negative aspect of conflict while increasing the positive aspects of conflict. Government College of Nursing Hyderabad 4
  • 5. Conti….. • Collective bargaining – it is the process of negotiations between employers and group of employees aimed at reaching agreements to regulate working conditions. Government College of Nursing Hyderabad 5
  • 6. Conti…… • Occupational health – occupational health is a field of health care made up of multiple disciplines dedicated to the well- being and safety of employees in the work place. Government College of Nursing Hyderabad 6
  • 7. Delegation Government College of Nursing Hyderabad 7
  • 8. Never tell people how to do things, tell them to what to do and they will surprise you with their ingenuity - George .S. Patton Delegation 01 Delegation 01 Delegation 01 Government College of Nursing Hyderabad 8
  • 9. Introduction o Delegation is the use of personnel to accomplish a desired objective through allocation of authority and responsibility. o Delegation is not merely disturbing disease. o It is a significant success factor for professional practice. o Delegation is a link that joins organizational concepts with the management process; it is that which allows a manager to manage. Government College of Nursing Hyderabad 9
  • 10. Definition “Delegation is defined as getting things done through others, or as directing the performance of one or more people to accomplish organizational goals”. -Deepak K, 2015 “Delegation is the process of assigning responsibility and authority to co-worker and ensuring his accountability”. - Jogindra Vati, 2016 Government College of Nursing Hyderabad 10
  • 11. Conti….. “Delegation is the transferring to a competent individual, the authority to perform a selected nursing task in a selected situation”. - National Council of State Boards of Nursing (NCBS) Government College of Nursing Hyderabad 11
  • 12. Purpose of delegation  For assigning routine work  For problem solving  To reduce workload  For the changes in nurse managers own job emphasis  For capacity building  Time saving  For quality improvement  Assigning task for which the nurse manager dose not have time Government College of Nursing Hyderabad 12
  • 13. Elements of delegation Government College of Nursing Hyderabad 13 Responsibility Authority Accountability
  • 14. Principles of delegation  Select the right person to whom the job is be delegated.  Delegate both interesting and uninteresting tasks  Provide subordinates with enough time to learn  Delegate gradually  Delegate in advance  Consult before delegating  Avoid gaps and overlaps Government College of Nursing Hyderabad 14
  • 15. Process or steps in delegation Government College of Nursing Hyderabad 15 Determination of results expected Assignment of tasks Delegation of authority for accomplishing the tasks Responsibility and accountability
  • 16. Strategies for successful delegation  Plan ahead  Identify necessary skill and education levels to complete the delegated task  Select capable personnel  Communicate goals clearly  Empower the delegate  Set guidelines and monitor progress  Evaluate performance  Reward accomplishment Government College of Nursing Hyderabad 16
  • 17. Reasons for delegating Government College of Nursing Hyderabad 17 Assigning routine tasks Problem solving Change in the nurse managers own job emphasis Capability building Assigning tasks for which the nurse manager dose not have time
  • 18. Types of delegation Full delegation Partial delegation Conditional delegation Formal / Informal delegation Government College of Nursing Hyderabad 18
  • 19. Common delegation errors Under delegation Over delegating Improper delegating Government College of Nursing Hyderabad 19
  • 20. Barriers to delegating • Barriers in the delegator / Supervisor o Personal perfectionism o Lack of faith in subordinate o Fear of subordinate o Love for authority o Strict control o Lack of organizational skill in balancing work loads. Government College of Nursing Hyderabad 20
  • 21. Conti….. • Barriers in the delegate / subordinate o Lack of experience o Lack of competence o Lack of self confidence o Lack of incentives o Fear of harsh critisism o Over dependence on the boss o Overload of work Government College of Nursing Hyderabad 21
  • 22. Conti…… • Barriers in the situation / organization o Small size of the organization o Decreased team spirit o Lack of proper communication o Confusion in responsibility and authority o Urgency, having no time to explain o Criticality of decisions Government College of Nursing Hyderabad 22
  • 23. Pre requisites of effective delegation  Motivation  Training  Effective controlling  Good organizational climate  Clarity in objectives and goals  Responsibility and authority  Centralization Vs. decentralization Government College of Nursing Hyderabad 23
  • 24. Advantages and disadvantages of delegation Advantages  Serves as a vehicle of coordination.  Time saving  Minimizes delay in decision making  Permits subordinates to enlarge their jobs Disadvantages  Incapacity of delegation  Chance of malpractice  Delegation with incapable delegator  Frailty of human life Government College of Nursing Hyderabad 24
  • 25. Role of nurse administrators in delegation Functions as ole model Encourage the followers Communicate clearly Plans ahead and delegates proactively Conveys feeling of confidence and encouragement Government College of Nursing Hyderabad 25
  • 26. Conti....... Establish a culture of mutual trust Creates job description knowledgeable regarding legal liabilities Accurately assess the subordinates Develops and implements a periodic of review process Government College of Nursing Hyderabad 26
  • 27. Conti…… Avoid overburdening Provide recognition or reward Provide formal education and training opportunities Government College of Nursing Hyderabad 27
  • 28. Managing conflict Government College of Nursing Hyderabad 28
  • 29. Introduction Organizational conflict often results when there is disagreement between two or more individuals in an organization. Organizational conflict is a term refers to conflict within an organization. Conflict is opposition or disagreement between individuals or entities. Government College of Nursing Hyderabad 29
  • 30. Definition “Conflict can be defined as an expressed struggle between at least two interdependent parties, who perceive that incompatible goals, scarce resources, or interference from others are preventing them from achieving their goals”. -Wilmot&Hocker “Conflict is related to feelings, including feelings of neglect, of being viewed as taken for granted, of being treated like a servant, of not being appreciated, of being ignored, of being overloaded, and other instances of perceived unfairness”. Government College of Nursing Hyderabad 30
  • 31. Conti…… Conflict management is the process of planning to avoid conflict where possible and organizing to resolve conflict where it does happen, as rapidly and smoothly as possible. Government College of Nursing Hyderabad 31
  • 32. Nature of conflicts Organizational conflict can be Government College of Nursing Hyderabad 32 Positive Constant Dysfunctional Negative
  • 33. Causes of conflict Government College of Nursing Hyderabad 33
  • 34. Conti….. Conflict is neither good, nor bad, it just is -Marshall,2006 It can occur at any time and in place, originating between two individuals or groups when there is a disagreement or difference in their values, attitudes, needs or expectations. -Conerly, 2004 Government College of Nursing Hyderabad 34
  • 35. Types or levels of conflict Interpersonal conflict Intra-group conflict Inter-group conflict Inter-organizational conflict Government College of Nursing Hyderabad 35
  • 37. Conflict process Government College of Nursing Hyderabad 37 Latent conflict Felt conflict Perceived conflict Manifest conflict Conflict resolution or management Conflict aftermith
  • 38. Outcomes of conflict Win-loss Lose-lose Win-win Delegation 01 Government College of Nursing Hyderabad 38
  • 39. Effects of conflict in organization Stress Absenteeism Staff turnover De-motivation Non-productivity Government College of Nursing Hyderabad 39
  • 40. Conflict management Discipline Consider life stages Communication Active listening Assertiveness & training Assessing the dimensions of conflict Government College of Nursing Hyderabad 40
  • 41. Techniques or skills for managing conflict Thomas and kilmann (1974)identified five conflict management styles Government College of Nursing Hyderabad 41 Competing Compromising Accommodating Avoiding Collaborating
  • 42. How to prevent conflict at individual level? Adopt AVID approach Government College of Nursing Hyderabad 42 Assume Validate Ignore Do something
  • 43. Borisoff and victor theory Assessment Acknowledgement Attitude Action Analysis Government College of Nursing Hyderabad 43
  • 44. Manage & Resolve conflict situations Collective bargaining Negotiation Conciliation Meditation Arbitration Government College of Nursing Hyderabad 44
  • 45. Collective bargaining Government College of Nursing Hyderabad 45
  • 46. Government College of Nursing Hyderabad 46
  • 47. Collective Bargaining It is a process of negotiations between employers and group of employees aimed at reaching agreements to regulate working conditions. The interests of the employees are commonly presented by representatives of a trade union to which the employees belong. Government College of Nursing Hyderabad 47
  • 48.  The term “collective bargaining” was first used in1891 by Beatrice Webb, a founder of the field of industrial relations in Britain.  It refers to the sort of collective negotiations and agreements that had existed since the rise of trade unions during the 18th century.  In the united states, the National Labor Relations Act of 1935 implemented.  It was introduced in India 1952 and is gradually gaining importance in following years. Government College of Nursing Hyderabad 48 History of collective bargaining
  • 49. Definition "Collective bargaining is an agreement between a single employer or an association of employers on the one hand and a labour union on the other, which regulates the terms anti conditions of employment" -Tudwig Teller “Collective bargaining is the process by which a labour union and employer negotiate over the term of the employeement relationship.” Government College of Nursing Hyderabad 49
  • 50. Conti….. “Collective bargaining refers to a process by which employers on the one hand and representatives of the employees on the other attempt to arrive at agreements covering the conditions under which employees will contribute and be compensated for their services” - Deepak .K Government College of Nursing Hyderabad 50
  • 51. Objectives Government College of Nursing Hyderabad 51 To provide an opportunity to the workers to voice. To reaching a solution that is acceptable. To maintain cordial relations & To promote democracy. To prevent unilateral action to employees. To preventing strike and enhance the productivity. To resolving and prevent all conflicts and disputes in a mutually agreeable manner. To develop conducting atmosphere & To provide stable and peaceful organization(hospital).
  • 52. Characteristics of collective bargaining Collective Strength Voluntary Formal and flexible Improvement & representation Dynamic & continuous Bipartite process Government College of Nursing Hyderabad 52
  • 53. Process of collective bargaining Prepare Discuss Propose Bargain Settlem ent Formali zing Enforci ng Government College of Nursing Hyderabad 53
  • 54. Preparatory phase  Selection of negotiation team  Identification of the problem..  Examination of situation and issues for negotiation.  Collection of data. Government College of Nursing Hyderabad 54
  • 55. Discussion phase  Decide an appropriate time and set a proper climate for negotiation.  Decision on ground rules.  Maintenance of mutual trust and understanding.  Involve in active listening, asking question and summarizing decision.  Collective bargaining. Government College of Nursing Hyderabad 55
  • 56. Proposal phase Initial opening of statements Possible alternatives / opinions to resolve the issues by both parties Bargaining Government College of Nursing Hyderabad 56
  • 57. Bargaining phase During this bargaining phase, both parties involves Problem solving Proposals Government College of Nursing Hyderabad 57
  • 58. Settlement phase Government College of Nursing Hyderabad 58 Consensus agreement on common decision Negotiated change
  • 59. Formalization of Agreement  Drafting of agreements:- after good faith bargaining a formal document prepare. It should be simple, clear and concise.  Signing the agreement:- Both parties sign the agreement and abide by its terms and conditions. Government College of Nursing Hyderabad 59
  • 60. Enforcing agreement To have the agreement effective and meaning, it should be enforced or implemented immediately. Government College of Nursing Hyderabad 60
  • 61. Collective bargaining members • Registered nurses • Physicians • Other professionals • Technical employees • Non professionals Government College of Nursing Hyderabad 61
  • 62. Collective bargaining agents  Service employees international union.  National nurses union.  Professional or state nurses associations  National union of hospital and health care emplyees of the retail, wholesale and department store union Government College of Nursing Hyderabad 62
  • 63. Essentials of successful bargaining  Favorable political climate.  Strong & stable unions.  Recognition.  Willingness to give & take.  Negotiators authority  Fair practices  Positive attitude rather than a fighting approach Government College of Nursing Hyderabad 63
  • 64. Obstacles of collective bargaining In nursing o Registered nurses who participate in organizing drives could be summarily fired. o Employers reluctance (hospital could refuse to recognize and bargain with nursing organizations) o Multiple unions o Non-recognition o Weak unions o Political interference o Inadequate interventions Government College of Nursing Hyderabad 64
  • 65. Steps in process of collective bargaining Government College of Nursing Hyderabad 65 Selection of a bargaining agent Certification to contract Contract administration The nurse managers role Decertification
  • 66. Grievance A grievance is a formal complaint that is raised by an employee towards an employer within the workplace. There are many reasons as to why a grievance Grievance usually be classified as • Those caused by misunderstanding • Those caused by international contract violations. • Those caused by symptomatic problems outside the scope of the labor agreement. Government College of Nursing Hyderabad 66
  • 67. Grievance process Government College of Nursing Hyderabad 67
  • 68. Government College of Nursing Hyderabad 68
  • 69. Types of bargaining Government College of Nursing Hyderabad 69 Distributive bargaining Integrative bargaining Attitudinal restructuring bargaining Intra- organizational bargaining
  • 70. Levels of collective bargaining Government College of Nursing Hyderabad 70
  • 71. Economy-wide (national) Bargaining is a bipartite form of negotiation between union confederations, central employer associations and government agencies. Government College of Nursing Hyderabad 71
  • 72. Sectoral bargaining Bargaining may be either broadly or narrowly defined in terms of the industrial activities covered and may be either split up according to territorial subunits or conducted nationally. Government College of Nursing Hyderabad 72
  • 73. Enterprise level • It involves the company organization establishment. • It emphasizes the point that bargaining levels need not be mutually exclusive Government College of Nursing Hyderabad 73
  • 74. Functions of collective bargaining Butler has viewed the functions as • A process of social change. • A peace treaty between two parties. • A system of industrial jurisprudence. Government College of Nursing Hyderabad 74
  • 75. A process of social change  Collective bargaining enhances the status of the working class in the society . Wage earners have enhanced their social and economic position in relation to other groups  Employers have also retained high power and dignity through collective bargaining Government College of Nursing Hyderabad 75
  • 76. A peace treaty between two parties  It serves a peace treaty between the employers and employees.  However the settlement between the two parties is a compromise Government College of Nursing Hyderabad 76
  • 77. Importance to society • Collective bargaining leads to industrial peace in the country. • The discrimination and exploitation of workers is constantly being checked. • It provides a method or the regulation of the conditions of employment of those who are directly concerned about them Government College of Nursing Hyderabad 77
  • 78. Importance to employers  It becomes easier for the management to resolve issues at the bargaining level rather than taking up complaints of individual workers.  Collective bargaining tends to promote a sense of job security among employees and there by tends to reduce the cost of labor turnover to management. Government College of Nursing Hyderabad 78
  • 79. Conti……  Collective bargaining opens up the channel of communication between the workers and the management and increases worker participation in decision making.  Collective bargaining plays a vital role in setting and preventing industrial disputes. Government College of Nursing Hyderabad 79
  • 80. Importance to employees Government College of Nursing Hyderabad 80 Collective bargaining develops a sense of self respect and responsibility among the employees. It increases the strength of the workforce, thereby, increasing their bargaining capacity as a group. Collective bargaining increases the morale and productivity of employees. It restricts managements freedom for arbitrary action against the employees. The workers feel motivated as they can approach the management on various matters and bargain for higher benefits. It helps in securing a prompt and fair settlement of grievance. It provides a flexible means for the adjustment of wages and employment conditions to economic and technological changes in the industry, as a result of which the chances for conflicts and reduced.
  • 81. Advantages  Contract to guide standards.  Participation in decision in decision making process.  All union members and management must confirm to terms of contract without exception.  Process exists to question managers authority if member feels something was done unjustly Government College of Nursing Hyderabad 81
  • 82. Disadvantages o Reduced individuality. o Other union members may outvote ones decisions. o Disputes are not handled with individual and management only; less room for professional judgment. o Must pay union dues even if one does not support unionization. Government College of Nursing Hyderabad 82
  • 83. Healthcare labor laws The Indian health care improvement act(IHCIA), 1976 Workmen compensation Act, 1923 (amendment,2000) Contract Labor Act, 1970 (Regulations & Abolitions) Factories Act, 1948 Minimum wages Act, 1974 Additional emoluments act, 1974 Persons with disability Act, 1995 Government College of Nursing Hyderabad 83
  • 84. Conti… Government College of Nursing Hyderabad 84 Trade Unions Amendment Act, 2001 National Rural Employment Guarantee Act, 2005
  • 85. Aspects of labor laws Government College of Nursing Hyderabad 85 Strikes & lockouts Health & maternity benefits Protection of services conditions Removal from services, regulations of contract labor Women labor & law
  • 86. Professional Associations & Unions An association is regarded as the organization that brings members of the same profession together for the exchange of information & experience & for the advancement of their profession. Government College of Nursing Hyderabad 86
  • 87. Features of Association  Association have the members of the same profession.  The members do not use militant methods to press upon their demands.  They form associations to meet periodically & discuss their problems & share experiences.  They remain in touch with administrative officials, political leaders, etc. Government College of Nursing Hyderabad 87
  • 88. Trade union Trade union is a continuing, long term association of employees, formed & maintained for the specific purpose advancing & protecting the interests of members in their working relationships with the employers. It is continuous association of wage earners for the purpose maintaining & improving the condition of their working lives Government College of Nursing Hyderabad 88
  • 89. Conti….. Features of unions  It is association of employees.  It is relatively permanent.  It is formed for securing certain economic & social benefits to members.  It is focus on joint, co-ordinated action & collective bargaining. Government College of Nursing Hyderabad 89
  • 90. Purpose of Unions  To be the instrument for solving economic, social, political & psychological problems of the employees.  To secure the better wages, better working conditions.  To enhance self respect & dignity.  To fulfill of social needs, stability of employment & other problems during services. Government College of Nursing Hyderabad 90
  • 91. Role of TNAI in Bargaining & Policies for Strike  The TNAI cannot be legally appointed as a negotiating body either at a local, state or national level.  To move into the trend of union activities which seems to be necessary to better conditions for Nurses, TNAI Suggest the following policies:  To form grievances committees &state Government Nurses Services Associations.  A State level committee, must have a TNAI representatives  Prevent Nurses from joining other unions.  For the improvement of nursing services to the community, the TNAI members may support a strike action. Government College of Nursing Hyderabad 91
  • 92. Conditions under which a strike by nurses may be approved TNAI  Where grievances exists, they should be thoroughly investigated by the Government Nurses Association and reported to the local or state TNAI Executive.  The state Branch Executive, TNAI should also know all facts regarding the situation and be satisfied that justice requires some action.  All possible approaches through legal efforts should be made to the authorities for correction of the situation. Government College of Nursing Hyderabad 92
  • 93. Conti…..  If no action is taken by the authorities despite all efforts, the situation should be put before the members of the Government Nurses Association for vote regarding strike.  At least two months warning should be given before the date set for the strike .  It must be clearly understood that the TNAI and its members will not support any strike controlled or voted by any union, or organization which includes employees other tan Nurses. Government College of Nursing Hyderabad 93
  • 94. Conti…..  It must be planned, voted, and carried out with the above stipulations in a dignified manner and with the assurance that the above public understands and will support the Nurses demands and that the Nurses will make every effort to prevent harm to which might be caused by strike. Government College of Nursing Hyderabad 94
  • 95. The nurse managers role in collective bargaining  Know the law, and make sure rights of the nurses as well as management are clearly understood.  Find out the reasons the nurses want collective action.  Discuss and deal with the nurses and the problems directly and effectively.  Act clearly with in the law at all times.. If a manager acts unlawfully, report the employers action to the national labor relations board.  Keep all nurses informed through regular meetings held close to the hospital or institution.  Resolving grievances.  A collective bargaining agent cannot make the decision to strike. The decision to strike can be made only by majority of union members. Government College of Nursing Hyderabad 95
  • 96. Recent impact of collective bargaining  Beyond their impact on wages and staffing, however, unions also play a critical role in providing nurses a meaningful voice on the job.  Play important role in solving the nursing shortage.  Positive influence on the work environment and on the patient outcomes.  Increasing numbers of nurses win the right to represent themselves through collective bargaining. Government College of Nursing Hyderabad 96
  • 97. Importance of collective bargaining in nursing  Why nurses join unions.  Why nurses do not join unions  Points to be kept in mind before collective bargaining Government College of Nursing Hyderabad 97
  • 98. “collective bargaining is democracy for workers” -Jeff Rhodes Delegation 01 Government College of Nursing Hyderabad 98
  • 99. Occupational health and safety Government College of Nursing Hyderabad 99
  • 100. Introduction Occupational safety and health (OSH) also commonly referred to as workplace health and safety (WHS) is an area concerned with the safety, health and welfare of people engaged in work or employment. All occupational fields have their own hazards. There are varieties of hazards to which workers may be exposed and which may cause various diseases. By taking appropriate measures and precautions, all occupational hazards can be minimized. Government College of Nursing Hyderabad 100
  • 101. Occupational health “occupational health is the promotion & maintenance of the highest degree of physical, mental & social wellbeing of the workers in all occupations”. Government College of Nursing Hyderabad 101
  • 102. Components of occupational health nurse Industrial hygiene Industrial disease Industrial accidents Industrial hazards Industrial rehabilitation Occupational psychology Government College of Nursing Hyderabad 102
  • 103. Objectives of Occupational Health • Prevention among workers of departure from health caused by their working conditions. • Protection of workers from risk resulting from factors adverse to health. • Placing & maintenance of workers in an occupational & psychological equipment. • Adaptation of worker to man & man in his / her job. • These key principles should know to maintain occupational health and safety Government College of Nursing Hyderabad 103
  • 104. Occupational Environment Basically there are three types of interaction in the working environment: • a. Man and physical, chemical and biological agents. • b. Man and machine. • c. Man and man. Government College of Nursing Hyderabad 104
  • 105. Man, physical, chemical & biological agents Government College of Nursing Hyderabad 105
  • 106. International labor organization recommendation  Focus on providing the following to promote health of the employees as follows.  Nutrition  Prevention & control of communicable disease  Environmental sanitation  Water supply  Provision food & snacks  Toilet facilities Government College of Nursing Hyderabad 106
  • 107. Conti…..  General plant cleanliness  Floor space / air space  Wastage & garbage disposal  Lighting & ventilation  Protection against hazards  Housing Government College of Nursing Hyderabad 107
  • 108. Conti….. Maternity benefit. First aid. Creches. Family planning. Mental health Health Education Government College of Nursing Hyderabad 108
  • 109. Government College of Nursing Hyderabad 109 Occupational Hazards Physical hazards Chemical hazards Biological hazards Mechanical hazards Psychosocial hazards
  • 111. Conti….. Government College of Nursing Hyderabad 111 - Heat. - Cold. - Light. - Noise. - Vibration. - UV rays. - Ionizing Radiation. - Local action. - Inhalation. - Ingestion. - Bacteria. - Virus. - Fungi. - Parasites. - Protozoon's. - Psychosocial conditions. - Accidents. Physical Chemical Biological Mechanical Psychosocial
  • 112. Physical hazards  Heat: Burns, heat exhaustion, heat stork, heat cramps, decreased efficiency, increased fatigue, and enhanced accident rates.  Cold: chill blains, erythrocyanosis, immersion cyanosis, frost bite, hypothermia.  Light: eye strain, headaches, eye pain, lachrymation, congestion around cornea, eye fatigue, miners, blurring of vision leading to accidents. Government College of Nursing Hyderabad 112
  • 113. Conti……  Noise: temporary / permanent hearing loss, nervousness, fatigue, interference with communication, decreased efficiency, annoyance.  Vibration: white fingres, injuries to joints. 50 and 300Hz.  Ultra violet radiation: conjuctivitis, keratitis, (welders flash, redness of eyes and pain.  Ionizing radiation: genetic changes, malformations, cancer, leukemia, depilation, ulceration, sterility, death. Government College of Nursing Hyderabad 113
  • 114. Chemical hazards  Local action: dermatitis, eczema, ulcers, cancer, allergy, systemic effects (TNT, Aniline dyes).  Inhalation: Dust: (.1 – 150 microns), < 5 microns, directly inhaled into the lungs. Pneumoniosis. (sillicosis, anthracosis, byssinosis, bagassosis, asbestosis, farmers lung).  Gases: poisoning. E.g. ; CO poisoning, anesthetic gases, - ether & chloroform.  Metals & their compound: toxic effects of the corresponding metals. Government College of Nursing Hyderabad 114
  • 115. Occupational Disease Occupational diseases are usually defined as diseases arising out of or in the course of employment. Government College of Nursing Hyderabad 115
  • 116. Biological hazards Exposure & effect of parasitic agents, brucellosis, leptospirosis, anthrax, hydatidosis, psittacosis, tetanus, encephalitis, fungal infections, schistosomiasis. Government College of Nursing Hyderabad 116
  • 117. Mechanical hazards • 10% of accidents in industries are due to mechanical hazards. Government College of Nursing Hyderabad 117
  • 118. Psycho-social hazards • Frustration, loss of job satisfaction, insecurity, poor human relationships, emotional tensions, depression, sickness, absenteeism, peptic ulcer, rapid aging, heart disease. Government College of Nursing Hyderabad 118
  • 119. Occupational diseases Government College of Nursing Hyderabad 119
  • 120. Disease due to physical agents Government College of Nursing Hyderabad 120
  • 121. Diseases due to chemical agents Government College of Nursing Hyderabad 121
  • 122. Organic dust Government College of Nursing Hyderabad 122
  • 123. Diseases due to biological agents The biological agents also cause diseases like Government College of Nursing Hyderabad 123
  • 124. Disease of physiological origin Government College of Nursing Hyderabad 124
  • 125. Health acts & health measures in OHP Government College of Nursing Hyderabad 125
  • 126. Conti…. The factories act Government College of Nursing Hyderabad 126
  • 127. Conti…. Other recommendations include Government College of Nursing Hyderabad 127
  • 128. Employment of children Government College of Nursing Hyderabad 128
  • 129. Hours of work Government College of Nursing Hyderabad 129
  • 130. Leave with wages Government College of Nursing Hyderabad 130
  • 131. Occupational diseases Government College of Nursing Hyderabad 131
  • 132. List of notifiable diseases Government College of Nursing Hyderabad 132
  • 133. Conti… Government College of Nursing Hyderabad 133
  • 134. Employment in hazardous process Government College of Nursing Hyderabad 134
  • 135. The ESI Act - 1948 Government College of Nursing Hyderabad 135
  • 136. Conti…. Government College of Nursing Hyderabad 136
  • 137. Extra benefits Government College of Nursing Hyderabad 137
  • 138. Finance ---ESI Government College of Nursing Hyderabad 138
  • 139. Benefits Government College of Nursing Hyderabad 139
  • 140. Sickness benefits Government College of Nursing Hyderabad 140
  • 141. Government College of Nursing Hyderabad 141
  • 142. Key principles of OSH management Government College of Nursing Hyderabad 142
  • 143. Conti…. Government College of Nursing Hyderabad 143
  • 144. Characteristics of occupational health and safety management system Government College of Nursing Hyderabad 144
  • 145. Elements of occupational health and safety management system o Senior manager / involvement. o Line manager / supervisor duties. o Management accountability and performance measurement. o Company OHS policy Government College of Nursing Hyderabad 145 Organisation Accountability Responsibility
  • 146. Conti…. Government College of Nursing Hyderabad 146 Consultative arrangements  Health and safety representatives – system resource.  Issue resolution – HSR/employee and employer representatives.  Joint OHS committees.  Broad employee participation.
  • 147. Conti… Government College of Nursing Hyderabad 147 Specific program element
  • 148. Approaches to OHS Government College of Nursing Hyderabad 148
  • 149. Role of nurse in OHS Clinician Government College of Nursing Hyderabad 149 Primary prevention Health advice and assessment Research and use of evidence based practice Emergency care Treatment services Nursing diagnosis Care plan
  • 150. Conti…. Government College of Nursing Hyderabad 150
  • 151. Conti….. Government College of Nursing Hyderabad 151 Manager Continuing professional development Professional audit Budget planning Administration Management Marketing Service level agreement Quality assurance
  • 152. Conti… Co-ordinator Government College of Nursing Hyderabad 152 Occupational health teem Environmental health management Worker education and training
  • 153. Conti… Government College of Nursing Hyderabad 153 Adviser Health educator To management and staff on issues related to workplace health management Agencies Work place health promotion Counsellor Counselling and reflective listening skills Problem solving skills
  • 154. Conti…. Researcher Health needs assessment Research skills Evidence based practice Epidemiology Government College of Nursing Hyderabad 154
  • 155. Preventive measures Government College of Nursing Hyderabad 155 Medical Engineering Other
  • 156. Medical measures Pre-placement examination Periodical examination Medical and health care services Notification Maintenance and analysis of records Health education and counselling Practicing good personal hygiene Government College of Nursing Hyderabad 156
  • 157. Engineering measures Government College of Nursing Hyderabad 157 Design of building Conduct air monitoring to measure the workers exposure to crystalline silica Enclosure or isolation Minimizing exposure by counselling the creation of airborne particles, for example, use wet drilling, local exhaust ventilation Environmental monitoring Personal protective equipment's: protective clothes, respiratory protection, etc
  • 158. Conti… Government College of Nursing Hyderabad 158
  • 159. Conti…. Government College of Nursing Hyderabad 159
  • 160. Conti…… Government College of Nursing Hyderabad 160
  • 161. Other measures Legal meaures: measures to minimize dust emissions and exposure to dust. Law compliance mechanisms, including effective workplace inspection system. Cooperation between management and workers and their representatives. A mechanism for the collection and analysis of data on occupational diseases. Collaboration with social security schemes covering occupational injuries and diseases. Government College of Nursing Hyderabad 161
  • 162. Conti…. Training health professionals in occupational diseases as majority of medical practices lack training in occupational health and consequently lack the skills to diagnose and prevent occupational diseases. Government College of Nursing Hyderabad 162
  • 163. Government College of Nursing Hyderabad 163
  • 164. PERCEPTION OF COLLECTIVE BARGAINING AND SATISFACTION WITH COLLECTIVE BARGAINING ON EMPLOYEES’ JOB PERFORMANCE This study explores the influence of collective bargaining and satisfaction with bargaining on employees’ job performance. A structured questionnaire was distributed to selected sample of 181 unionized employees in the public sector organizations. The results revealed two models, with the first model indicating that satisfaction with collective bargaining (β = .56, p < 0.01) was a significant direct predictor of job performance among employees. The second model showed 35% incremental change in employees’ job performance. This indicated that age (β = .27, p < .01), and educational qualification (β = .58, p < .01) were significant independent predictors of employees job performance. This study showed that collective bargaining process is very critical in determining organizational industrial relations which in turn help to improve job related outcome such as employees’ job performance.
  • 165. An overview of occupational health research in India Recent industrialization and globalizations are changing the Indian occupational morbidity drastically. Traditionally labor-oriented markets are on change towards more automation and mechanization, at the same time general awareness about occupational safety, occupational and environmental hazards were not spread in the society. This review will provide an overview of existing evidence from community based epidemiological studies and address the growing needs for evidence-based occupational health research in India. Review of all published results. Occupational research is seen as more complex issue in India, which Includes child labor; poor industrial legislation; vast informal sector; less attention to industrial hygiene and poor surveillance data across the country. While India experiencing economic transition, occupational research approach should balance between understanding the modern industrial exposures and health risks of traditional sectors like agriculture and plantations. Strategies like modern occupational health legislation, enforcement machinery in sub-district level, training to health professionals, need for epidemiological evidence and international collaborations were discussed to deal with the situation.