This document is a resume for Joseph S. Sauchelli, a Lead Business Systems Analyst with over 15 years of experience in the insurance industry transforming customer requirements into technology solutions. He has a proven track record of delivering projects on time and within budget with excellent customer service. His technical skills include PeopleSoft, SQL, and Oracle tools. He has experience leading upgrades, implementing new systems, and serving as the primary customer contact.

1. JOSEPH S. (Steve) SAUCHELLI
18 Valley View Drive  Mine Hill, N.J. 07803
Phone: 973-361-4435  Email: stevesauchelli@gmail.com
LEAD BUSINESS SYSTEMS ANALYST
Transform customer requirements into value-added solutions and help lead a project to success. Leverage technical
experience to design solutions that integrate with the existing system environment. Proven track record of excellent
customer service, consistent positive feedback, and enhancements delivered on time and within budget.
KEY SKILLS
 Commitment to problem resolution and implementing solutions for customers
 Organization, attention to detail and demonstrated ability to coordinate activities across teams
 Excellent communication (oral and written) and presentation skills
 Positive, team-oriented approach to problem solving and project planning
 Experience with design and tuning for large data volumes and long-running processes
TECHNICAL COMPETENCIES
 ERP Tool (PeopleSoft GL) in Oracle/UNIX environment
 Reporting Solutions (PS Query Tool, SQL, Oracle ReportNet, SQR)
 Production Support (Maestro, Remedy, PeopleSoft Process Monitor)
 Analysis and Business tools (MS Word, Excel, Powerpoint, MS Project, iRise)
 Internal company SDLC methodologies (using Waterfall and Agile techniques)
 Legacy tools (COBOL, JCL, DB2, TSO)
WORK EXPERIENCE
MetLife Insurance Company, Somerset, NJ 1998 - 2015
Lead Business Systems Analyst 2008 - 2015
Responsible for ongoing maintenance and enhancement of Institutional Reporting sub-ledger.
• Managed project tasks and quarterly release schedules from inception through implementation.
• Primary contact for customer requests and inquiries. Triaged requests for designation as Production
Support issue, PS Admin/DBA issue or system enhancement.
• Gathered customer requirements, created report mockups, online page mockups, use cases and process
flow diagrams. Wrote FRD and BRD documents and obtained customer sign-off.
• Built and managed relationships with customers, Development, Production Support, QA and
Database/Infrastructure teams.
• SME on relational database model and update processes. Mentored customers on model to streamline
their reporting/analysis tasks, and expanded their knowledge of dependencies between applications.
• Partnered with offshore QA team through reviewing use cases, test scripts and test results.
• IT contact for sub-ledger feeder system BA teams; coordinated and performed UAT and regression
testing for inbound files to validate new and updated transactional data.
• Prepared documents required by project life cycle methodology, including project charters, E2E test
plans and cut-over plans. Maintained system documentation in Calligo and Sharepoint.
Lead Business Systems Analyst / Project Manager 2011 - 2012
Led upgrade of Institutional Reporting sub-ledger to PeopleSoft GL version 9.1.
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2. • Collected business requirements through meetings and JAD sessions with business SMEs. Performed
Fit/Gap analysis, data mapping, wrote FRDs and BRDs and updated system documentation. Reviewed
documents with contributors and secured approvals from business owner and other stakeholders.
• Led weekly status meetings with representatives from all teams; collected status, distributed agenda and
tracked open items. Used Fit/Gap as basis for traceability matrix to ensure business requirements are
implemented.
• Served as primary contact for UAT, E2E and Stress and Performance testing. Coordinated test cycles,
arranged delivery of inbound files and supported UAT testing. Worked with Production Support team to
build and implement updated jobs and schedules. Performed high-level and tactical coordination with
PeopleSoft Admin team to synchronize development and testing tasks with environment updates.
• Primary contributor for the AD- and Business-related portions of the go-live cutover plan and task list.
Participated in the post go-live Disaster Recovery test of the upgraded production environment.
• Managed the change control process and post go-live implementation of processing improvements
identified during E2E testing.
Business Systems Analyst 2006 - 2008
Project team member for initial implementation of Institutional Reporting sub-ledger.
• Transformed detailed requirements from Finance customers into design for system programs and
processes.
• Coordinated processing of year-to-date feeder system initial population files prior to go-live.
• Designed, tested and coordinated construction of production jobs and schedules.
• Wrote requirements, tested, and coordinated implementation of customer reporting portal using Cognos
ReportNet.
Business Systems Analyst / Programmer 1998 - 2006
Supported Institutional Accounts claim and premium system; project team member for initial implementation of
PeopleSoft-based replacement system.
• Gathered customer reporting needs and feedback by conducting focus groups and key customer
interviews at multiple sites nationwide.
• Transformed information into detailed requirements for reports based on PeopleSoft AR, Billing and
custom Claims database tables.
• Designed, tested and implemented standard Customer Claim report that replaced 30+ existing custom
programs.
Prudential Insurance Company, Roseland, NJ 1980 - 1998
Served as a staff member and supervisor for various systems.
• Analyst and programmer for Client/Contract database used for marketing, field agent CRM and call
center support; tasks included coding and testing updates to programs used to send information to agent
contact management application.
• Supervisor, analyst and programmer for reporting functions in Investment Accounting and Securities
Lending systems.
• Programmer for initial implementation and maintenance of system that produced individual insurance in-
force policy illustrations.
CERTIFICATIONS/INDUSTRY DESIGNATIONS
Lean Six Sigma White Belt
EDUCATION
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3. Bachelor of Science in Business Administration, University of New Hampshire
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