1. STEVEN TERPENNING
6585 S. Dudley Way
Littleton Co, 80123 | Steven.Terpenning@Gmail.com | (720) 341-8424
OBJECTIVE A self-motivated goal-oriented professional that is pursuing a challenging
position to promote and advance my abilities based on performance
levels. Surpasses customer and employer standards and expectations
while meeting deadlines and budgets. Proficient with Microsoft Excel,
Outlook, Word, Visio, PowerPoint, other Microsoft Office tools, Eclipse,
Stata OneTIM, as well as formal training with Java, SQL, HTLM5 and
Project Management.
SKILLS &
ABILITIES
 Vendor Management.
 Conflict resolution.
 Time Management.
 Project Management.
 Training.
 Process improvement and new process implementation.
 Personnel management.
 Advanced Microsoft Office Skills.
 Java, HTML, and SQL trained.
 Self-Motivated fast learner.
EXPERIENCE INVENTORY REPRESENTATIVE COMCAST SPOTLIGHT
SEPTEMBER 2015 - CURRENT
 New hire training as well as cross training for traffic personnel.
 Acting team lead.
 Quality control check and validation of cable advertisement
orders.
 Update current processing policies to help with efficiency and
accuracy concerns.
 Traffic problem diagnosis.
 New system tester.
 Exceptional position performance exceeding company
expectations.
 Conflict resolution for sales escalation point of contact.
 Metric reporting.
FORKLIFT MECHANIC SHAMROCK FOODS
MARCH 2014 – SEPTEMBER 2015
 Create training documentation.
 Managerial coverage when required.
 Mentoring.

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 Electrical Diagnostics.
 Read and understand operation manuals, blueprints, and
technical drawings.
 Repair, rewire, and troubleshoot electrical systems.
 Schedule maintenance for industrial machines and equipment
while keeping service records.
 Fabricate needed parts or items.
 Structure design.
 Team management
MANAGER/OWNER ALL KINDZ REPAIR LLC
OCTOBER 2010 – MARCH 2014
 Network Installation.
 Project management.
 Customer relations.
 Estimation/Bidding
 Develop and implement marketing strategies.
 Sell products and services.
 Payroll functions such as timekeeping and processing.
 Recruit, interview, and train new hires.
 Employee management and mentoring.
EDUCATION UNIVERSITY OF PHEONIX, COLORADO CAMPUS
BACHELORS OF SCIENCE IN INFORMATION TECHNOLOGY
3.5 GPA, Estimated Graduation date July 2017
Classes completed in Java coding, SQL, and HTML5.
Classes completed in project management.
ACHIEVMENTS 2016 GEM award winner for going above and beyond.
2009 Globalization essay winner.
LEADERSHIP Acting team lead after 6 months with Comcast Spotlight
Proven leader at every job that excels quickly and gains respect from
coworkers.