1. 5700 Chestnut Hills Road, Newark, OH 43055(740) 868-7529scanter1975@gmail.com
Steven E. Canterbury, Sr.
Objective
Seeking a challenging opportunity where I will be able to utilize my strong organizational skills,
educational and managerial background, and ability to work well with people, which will allow me to
grow personally and professionally. I am self-motivated and able to work both independently and as
collaborative team member.
Experience
July 2013-January 2015 Fanatics (Staffmark) Frazeysburg, OH
Receiving
 Accurately and efficiently process merchandise in both inbound and outbound departments
 Assist other team members with process questions
 Member of facility safety team
August 2010-July 2013 Time Warner Cable Zanesville, OH
Customer Service Representative
 Assisting customers with billing and service questions
 Troubleshooting issues with television, internet, and telephony services
 Sales and retention of current and prospective customers
October 2004-July 2009 Target Heath, OH
Logistics Team Leader
 Lead team of 15 members on multiple shifts in logistics
 Actively hired, trained, and developed team members for all areas in retail store
 Provided strong leadership to team members and other team leaders in company best practices
January 2000-March 2003 DialAmerica Marketing Columbus, OH
Assistant Branch Manager
 Managed team of 40 telephone sales representatives
 Oversaw the education, development and retention of telephone sales representatives to meet staffing
and performance objectives and to improve performance
 Assisted in developing effective recruitment and staffing processes, strategies, and procedures
Education
August 2010-May 2013 Zane State College Zanesville, OH
Associates of Applied Science – Business Management
 Member Phi Theta Kappa
 Graduated Magna Cum Laude