1. Stephen A Gerney
(Continued on the next page)
8500 Southbriar Drive Cell: 919-257-0621
Raleigh, NC 27606 Home: 919-233-8054
https://www.linkedin.com/in/stephengerney
sgerney8500@yahoo.com
Data Analysis, Capacity Planner, Decision Making, Forecasting, Optimizing
Communicate detailed results of analytics of large complex data to executives in order to optimize
utilization while maintaining cost structure to meet service levels. Focus on forecasting of
Capacity Planning and Data Analysis in support of business decision makers across globally
diverse environment.
Expertise Includes
 Analytical and Organized
 Detailed Analytics
 Excellent Written and Oral
Communications
 Team Member
 Optimize Asset Utilization
 Microsoft Office
 Management Experience
 Work Well Independently
Highlighted Accomplishments
IBM - Capacity Planner / Business Office
 Lead Enterprise Planner overseeing capacity planning team for IBM Boulder site across 2
buildings with 4 raised floors. Drove utilization studies to ensure service levels, customer
application requirements and business costs met objectives which enable the
decommissioning of 5 mainframe devices.
 Monthly detailed data explanations via verbal and written communication to executive
business decision makers.
 Developed a unified capacity planning methodology to merge three distinct organizations.
 Yearly forecasting of capacity needs developed and presented with detail business drivers for
budget planning.
 Developed, managed, and communicated system metrics to provide data processing
services for development and/or manufacturing areas.
 Monthly Asset Management oversight of software licenses ($6M inventory) and hardware to
stay within budgets and compliance with agreements.
 Managed cost reduction of $11M within nine months through detailed analysis and working
with team members.
 Led global team across 44 countries in analyzing cost data for identifying overruns taking
corrective action.
IBM - Manager of IT Business Office
 Led team of 10 employees supporting the financial oversight for two large organizations
spanning 125 managers with over 3,000 employees.
 Analyzed business cases to ensure that appropriate financial guidelines and processes were
applied.
Professional Experience
IBM - Service Delivery Manager
• Interface between IBM account team and delivery in support of Macy’s and Amtrak
customers of their server environments running their e-Commerce and train management

2. Stephen A. Gerney’s resume, page 2 https://www.linkedin.com/in/stephengerney
applications and databases, respectively. Platforms included Linux, Windows, AIX, Unix,
Oracle, SQL, VMWare, and MQ Series.
• Manage problem and change issues and alerts for 1,700 servers which includes cross
functional teams that are geographically diverse. Root Cause Analysis also performed as
required for high severity incidents.
• Manage Asset Management (HW, SW) across internal and vendor products
• Compliance, Labor Analysis, Root Cause Analysis etc. in a distributed systems environment.
• Support and provide critical information to decision makers for contract Delivery Project
Executive and Senior Project Executive, to ensure contract spend and billings are accurate.
• Interface between transition team and steady state delivery teams during system migrations.
• Escalation point for customer to address critical issues.
• Customers have extended contracts multiple times during tenure as a Service Delivery
Manager.
IBM - Mainframe Pool Program Manager
• Reduced spending by $1.3M for mainframe MVS environment across three sites (Columbus
OH, Dallas TX, Schaumburg IL) for Sears, Morgan Stanley/Dean Witter and several smaller
clients as a result of projects analyzing costs for hardware, software, labor and other
elements.
• Saved $3M related to software licensing costs through investigation of installed base and
teaming with Software License Management.
IBM - Project Manager
• Matrix managed technical teams of 40 members spanning both Mainframe MVS and
RS/6000 (AIX) platforms in support of the SAP infrastructure.
• Developed and managed projects from receipt of customer requirements/technical task
creation to implementation in support of IBM’s Personal Systems Group SAP Manufacturing
Production environment.
• Held expense vs recovery to the $0 (zero) over/under target via detailed analysis and
management of labor, hardware, software and other costs as owner of SAP Infrastructure In-
Profile Services Offering for IBM Global Services South Delivery.
IBM - Delivery Project Executive
• Central delivery focal point for IBM customers, Unocal and Northwest Natural Gas.
• Matrix managed technical support teams of 40 individuals.
• Successfully managed delivery budgets to enable each accounts profit and loss targets to be
met.
• Customer Satisfaction survey 97% and 96%, respectively.
Education and Training
IBM Leadership Excellence University
IBM Management Training Program
Masters Certificate, Project Management, George Washington University, Washington, DC
Masters of Statistics – North Carolina State University
Completed six hours towards Master’s degree in Statistics
Plattsburgh State University College, Plattsburgh, New York
Bachelor’s Degree
Major: Mathematics
Honors: Cum Laude