1. ADAM POWERS
1704 Alexander Highlands Dr. • Charlotte, NC 28262 • 847-287-6524 (C) • ap19itpeep@gmx.com
IDENTITY ACCESS MANAGEMENT / SECURITY SPECIALIST
RISK MITIGATION • SECURITY AUDITS • QUALITY STANDARDS • CUSTOMER SATISFACTION
Solutions-oriented and customer-focusedIT professional with certifications as a Novell Directory Engineer, Engineer (NetWare6),
CNA Administrator, training in NUI/LauraChappell Seminars’ Network Analysis, Troubleshooting & CyberCrime, 10 years’
experience with Identity Access Management and Directory products, and leadership experience.
Reputation for tackling challenging issues, analyzing viable alternatives, and providing innovative solutions that reside
well within financial and time frameworks. High performance team builder who motivates others to action and
contributes positively to corporate goals. Key strengths include:
 Leading projects that enhance system functionality and end-user productivity.
 Enhancing operational efficiencies and improving ongoing processes and procedures.
 Assembling and maintaining large troubleshooting documentation repositories to improve user
accessibility, functionality, and understanding while reducing system downtime.
 Fostering a spirit of cooperation and team collaboration to move teams in the same direction to meet
project goals and milestones.
 Channeling energies in a productive environment; persistent; determined to conquer technical challenges.
 Embracing knowledge as a tool for improved problem-solving effectiveness; lifelong learner.
 Demonstrating personal integrity; independent work habits; professional work ethic.
PROFESSIONAL EXPERIENCE
Technical Team Lead (Identity Entitlements Management)
06/14 – Present
TIAA-CREF, Charlotte, NC
Technical lead with 9 direct reports assisting in the growing automation of the internal CA Identity Manager (IdM),
CyberArk, Varonis and RSA Aveksa solutions.
 Successfully implemented SQL & Oracle provisioning and de-provisioning of accounts and role access.
 Developed a scripted process to allow our team to automate bulk loads of new objects into the IdM directory
store.
 Working on Automation Services Operations team initiatives to offload and automate manual work away from
administrators.
 Assisting peers in development and implementation of their on-going projects.
 Designed the layout for the new software CyberArk Enterprise Solution. Installation will begin in May 16th
.
SR Engineer - IT (Identity Manager) 06/14 – 8/14
TIAA-CREF, Charlotte, NC
SME assisting in the growing automation of the internal CA Identity Manager (IdM) solution.
 Successfully implemented SQL & Oracle provisioning and de-provisioning of accounts and role access.
 Developed a scripted process to allow our team to automate bulk loads of new objects into the IdM directory
store.
 Working on ISAM initiatives to offload and automate manual work away from administrators.
 Assisting peers in development and implementation of their on-going projects.
 Designed the layout for the new software CyberArk. Installation will begin in August 18th
.
SR Engineer (Identity Manager) 01/14 – 06/14
Randstad Technologies, Charlotte, NC
Functioned as primary SME to implement the Database Remediation and Security Audit project at TIAA-CREF.
 Successfully attached to around 4000 SQL and Oracle endpoints; allowing for password self-service and
automation.

2.  Implemented auto-provisioning and password self-service to TIAA-CREF’s Teradata solution.
 Worked closely with Database team for automation of users to both Oracle and SQL
 Automated Virtual Desktop Infrastructure Requests.
 Automated all new user creations to be enabled for the use of LikeWise authentication for Linux/Unix access.
IDENTITY ACCESS MANAGEMENT ANALYST 06/11 – 11/13
CNO Financial, Carmel, IN
Accountable for daily care, feeding, and growth of the world’s first complete CA Identity Minder Service Catalog
Integration.
 Developed internal controls to address issues identified on bi-annual audits. Created mediation plans for
approval, develop and implement solutions, conduct tests, and resolve issues to mitigate company risk.
 Continually integrated controls that improve security of sensitive and confidential information such as credit
card information, social security numbers, employee contact information, HR records, etc.
 Organized, coordinated, and managed multi-million dollar projects, applying articulate communication and
proven leadership skills to meet project goals and perform within budget. Successfully implemented CA iDm,
CA RCM, CA Service Catalog, CA IT PAM, and two versions of Enterprise SiteMinder.
 Streamlined and standardized processes for security categories to improve efficiencies. Established standards
based upon level of access for 7000 employees nationwide.
 Simplified documentation storage that improved accessibility and usability. Assembled and maintain
documentation repository that includes hundreds of How-To instructions.
 Quickly learned and became proficient with five systems in two years: CA Identity Minder, CA Governance
Minder, CA Service Catalog, CA ITPAM and CA SiteMinder
SENIOR DIRECTORY ENGINEER 09/05 – 06/11
Grainger, Lake Forest, IL
Provided timely and quality tier-two directory support services to internal customers and mentored junior technicians.
 Created over 100 training documents including training videos.
 Migrated Grainger from eDirectory File & Print to Microsoft’s Active Directory File & Print to support the needs
of 30,000 users. Improved file system indexing and search capabilities, storage services, and printer functions
using state-of-the art technology.
 Led a workflow process project with a team of eight that sped up approvals for file directory access as well as
on-site vendor instant access to the vendor LAN. Improved flow of work and timeliness of meeting project
milestones and delivery dates. Corroborated with cross-functional team members and vendors.
 Created several hundred XML connectors to incorporate UNIX and Linux servers, Active Directory, eDirectory,
and SAP. Achieved cost savings and call volume reduction by automating forgotten password capabilities.
 Delivered on-time XML connectors to provision and de-provision accounts for new and terminated users.
Reduced costs through automation and manpower reduction and company risk while exceeding audit controls.
SENIOR DIRECTORY ENGINEER – TEAM LEAD 01/99 – 09/05
Moore Business Forms, Libertyville, IL
Chartered and spearheaded the incorporation of DIRXML into the environment to streamline Provisioning and De-
Provisioning accounts to disparate systems while reducing risk and operating costs. Maintained 60 eDirectory database
and Active Directory domains.
 Maximized efficiency by collapsing newly acquired eDirectory databases and Active Directory Forests into one
cohesive platform and consolidated eight disparate eDirectory migrations.
 Developed procedures for consolidating domains and hundreds of troubleshooting documents that improved
responsiveness in resolving issues.
 Heavily involved in the hiring process, screened technician candidates. Trained, mentored, and guided four
junior engineers.
 Trained all employees in the eDirectory and DIRXML products to ensure understanding and usability.
EDUCATION & AFFILIATIONS
Certified Directory Engineer • Novell • highest certification (one of only 1300 to ever pass stringent examination)

3. Certified Novell Engineer • NetWare 6
Certified Novell Administrator • Novell
Network Analysis, Troubleshooting & CyberCrime • NUI / Laura Chappell Seminars
Creative Writing / Psychology • College of Lake County

4. TECHNOLOGY
CA Products (single point of contact for troubleshooting/problem resolution)
Site Minder • IDM • Directory • RCM • Service Catalog • ITPAM
Novell
eDirectory • DIRXML • Eclipse Designer
Microsoft
Active Directory • Computer Management • SQL Server Management • Office (Word, Excel, PowerPoint)
Oracle
OID
Linux/Unix
CyberArk Privileged Account Security
Teradata
LDAP
LikeWise