1. RESUME
Sri Harsha N
Phone : +91-7829277140
Email: sriharsha.nagraj@gmail.com
EXPERIENCE SUMMARY
 Working as a Software Engineer with Tech Mahindra, Bangalore, India.
 2 Years 4 Month of experience as Test Engineer in Telecom domain
 1 Year 3 months of experience in system testing and system integration testing -
ConceptWave OrderCapture & OrderManagement
 11 months of experience as a system tester in BT – collaboration platform
 5 months of experience in automation – (Selenium)
 Hands on experience in Functional testing - System, Integration, Regression &
Acceptance testing, and Non-Functional testing - load and usability testing.
 Good knowledge base on telecom products like Digital Television, telephony(PSTN),
Sim-handset, internet with prime focus on the Service Fulfillment journeys.
 Extensive skill set in Test Estimation, building test strategies, Test Requirement Analysis,
Test Case writing and Defect Management.
 Effective Defect management by using JIRA, HPQC
 Contribution to automation of testing process
 Strong analytical, presentation, problem solving and excellent inter-personal skills
ACADEMICS
Year Degree College/School Percentage
2013 B.E
(Telecommunication)
Dayananda Sagar College of Engineering,
Bangalore. (VTU)
70 %
2009 PUC (PCME) Vijaya composite pu college,
Bangalore.
85.67%
2007 10th Sudarshan vidya mandir,
Bangalore.
93.28%

2. TECHNICAL EXPERTISE
 Domain : OSS
 Order management tools : Concept wave order care 5.x (Order Management), One View
Client 8.1
 Database : Oracle 11g
 Tools : SQL Developer, SOAP UI, Selenium web driver, Eclipse
 Markup Languages : XML
 Defect management tools : JIRA, HPQC
ACHIEVEMENTS
 Tech Mahindra ‘BRAVO’ Award FY 2014-2015 Q2
 Tech Mahindra ‘BRAVO’ Award FY 2015-2016 Q2
WORK EXPERIENCE
1.
Project Name Ziggo ConceptWave
Client Ziggo
Location Bangalore, India
Role Test Engineer
Environment ConceptWave – 5.2.3.0 and 5.2.4.0, Oracle 11g web logic server,Oracle 11g
database,SOAP-UI,Web Services
Team Size 20 - 25
Duration December 2013 - March 2015
Description:
Ziggo is the largest cable operator in the Netherlands, providing cable television (digital and
analog), broadband Internet, and telephone service to both residential and commercial customers.
Ziggo has embraced a new Zumba architecture to empower its existing IT systems and enable
itself to deliver next generation products and solutions for its Digital television, Broadband and
Telephony customers.

3. Ziggo selected ConceptWave products as a strategic solution platform in the areas of Order
Management & Product Catalogue. ConceptWave is now the central orchestrator for all Order
Provisioning, Product offerings and Service Management process in Ziggo under the Zumba
architecture. TechMahindra was selected as the System Integrator for the overall Zumba
implementation in Ziggo
RESPONSIBILITIES
 Detailed understanding of requirements and inputs for enhancements
 Preparing High level and low level test cases based on the requirements
 Conduct peer reviews and test suite review with Designer to ensure complete test
coverage.
 Thorough execution of test cases
 Catalogue testing
 SIT and UAT defects testing and formal sign-offs
 XML validation
 Defect Management (JIRA)
 Providing show and tell to SIT and UAT testing teams
 Assisting/Monitoring fellow testers when required
2.
Project Name BT.com - BT Collaboration Platform
Client British Telecom, UK
Location Bangalore, India
Role Test Engineer
Environment JAVA, Oracle 11g web logic server, Oracle 11g database, SOAP-UI, Web
Services, OneView Client 8.1, Jenkins
Team Size 25 - 30
Duration March 2015 till date
Description:
It is a British multinational telecommunications services company with head office in London,
United Kingdom. It has operations in around 170 countries. Its BT Global Services division
supplies telecoms services to corporate and government customers worldwide, and its BT
Consumer division supplies telephony, broadband and subscription television services in Great
Britain to around 18 million customers. Ecommerce platform will bring together all aspects of
BT’s product and service portfolio onto a single platform with the aim of creating a simple

4. coherent customer experience and maximize the level of transactional and service interactions
BT performs online. BT.com Ecommerce solution is built on a combination of Open Source
technologies. We have a monthly release which consists of number of CRs and defects, these
were planned on Agile methodology.
RESPONSIBILITIES
 Detailed understanding of requirements and inputs for enhancements.
 Preparing High level and low level test cases based on the requirements
 Conduct peer reviews and test suite review with Designer to ensure complete test
coverage
 Test data preparation
 Thorough execution of test cases
 Defect Management (HPQC, JIRA)
 Automation – Order Capture Selenium web driver (POM framework - Maven)
 XML validation
 Providing show and Tell to Business, Agents(Agent.com)
 Assisting/Monitoring fellow testers when required
PERSONAL DETAILS
Date of Birth : 30th December 1991
Languages known : English, Kannada, Hindi
Nationality : Indian
Religion : Hindu
Marital Status : Single
Phone Number : +91 7829277140
Email : sriharsha.nagaraja@techmahindra.com
sriharsha.nagraj@gmail.com
Declaration: The above mentioned information is correct to the best of my knowledge.
Date: Signature: