Professional Summary: 6 years of experience in Telecom industry. Excellent communication and interpersonal skills. Highly motivated with strong commitment to quality and customer service Specialties: Telecom Testing,,SS7/SIGTRAN,Diameter/PCRF,GSM/GPRS,CAMEL(IN),Automation(Shell & AWK), Nagios tool,Linux,

1. Arpit Pouranik
Amrapali Village, Indirapuram,U.P.-201014
Cell: +91-8826256427
Email ID: arpitprnk2305@gmail.com
Professional Synopsis
An astute professional with 6+ years of experience in System Administrator, Configuration & Testing , Operations &
Maintenance, Telecom Networking, Deployment & Integration, Customer Management in the field of IT and
Telecom Software Industry.
Currently serving as Team Lead- with Ericsson Global India Ltd.--Gurgaon.
Domain Knowledge Summary
.
 NAGIOS Monitoring tools for active monitoring of telecom servers.
 Experience in UNIX, SQL, Linux servers, UNIX shell scripting & DB(Mysql, MongoDB, Postgres)
 Remote Login / Access Tools: Putty, Secure CRT, WinSCP, Citrix.
 BMC Remedy tool
 Administration of Linux and Solaris Platforms, HP Hardware.
 Experienced to Support VAS Services based on UNIX & Oracle based Applications.
 Working knowledge of Protocol Analyzer Wireshark.
 Experience on 3GPP Diameter specification, Oracle Products DRA (Diameter Routing Agent).
 3GPP Specification, LTE, EPC Diameter Interfaces (Gx,Gy,Gz,Sp,Rx,Rf,Ro,Cx,Dx).
 Experience on SPR, MME, Samsung PGW, IMS,PCRF
 Working knowledge of Packet Switching, PCRF technology.
 Knowledge of Telecom Nodes HLR, MSC, SGSN, GGSN, IN.
 Experienced in Integration, Deployment & UAT (User Acceptance Testing) of various product.
 Technical Support for Various Telecom Business Applications like Pre-tone, PCN (Post Call Notification)
EoCN application USSD based.
 SS7 Protocol Stack and SIGTRAN protocol Stack Configuration and CAMEL.
 Experienced in Integration, Deployment & UAT (User Acceptance Testing) of various product.
 Demonstrated excellence in steering end-to-end delivery for big telecom projects and operators like Airtel,
Idea, Tata India.
 Expertise on Creating and reviewing Test Cases, Test Scenarios, deciding the scope of the project and
Requirement/validation matrices.
 Interacting with Client and understand the requirement and give a response immediately.
 Documentation development, releases subject thoroughness & subject orientation.
 Demonstrated a very high level of maturity and technical competency during telecom projects.
Professional Experience
Designation: Senior Engineer – IN, FDP
Duration: May-2015 to till date
Company: Ericsson Global India Ltd.– Noida
Designation: Senior Engineer
Duration: Apr-2012 to Apr-2015
Company: One97 Communication Ltd.– Noida
Designation: Engineer

2. Duration: May-2010 to Apr-2012
Company: Oorja Mobile Service Pvt Ltd.– Noida
CORE RESPONSIBILITIES
• Company: Ericsson Global India Ltd:May 2015 to till date
Project Details & Responsibilities:
Description: Upgrade/Testing and Operations & Maintenance
Duration: May-2015 to Nov-2015
Clients: Bharti-Airtel
Roles & Responsibilities:
 Write shell & Python script to automate the manual work.
 Installation & configuration of Nagios monitoring tool for network monitor.
 BMC Remedy tool
 Working on Operation & Maintenance/Development of FDP product launched for Airtel 129 services
 Preparation of various IN Nodes-SDP,CCN,AIR,FDP
 Handling the various IN Nodes issue
 Upgrades include various patches on the IN Nodes.
 Planning & interact with internal & external customer regarding project.
 To ensure the tasks delegated are carried out efficiently and error free and also to meet SLAs.
 SDP ICP upgrades: All the SDP's were upgraded to ICP 15_07 level with help of remote team.
 Working on Operation & Maintenance/Development of FDP product launched for Airtel 129 services
 Raising CR in case of any configuration changes & implementing new schemes/tariff for IN system as per
customer / management requirement.
Project Undertaken 3
Description: LTE Evolved Packet Core Engineer & Intelligent Network (IN) Engineer
Duration: Feb-2013 to Sep 2013
Clients: Oracle(Tekelec), Reliance Jio Infocomm Pvt Ltd (Operator),Navi Mumbai
Roles & Responsibilities:
 Configuration and Testing of the Diameter interface.
 Interoperability testing of the Diameter interfaces with other vendor nodes.
 Configuration of the Plan as defined by the operator.
 Testing of the vendor nodes as per the 3GPP specifications.
 Handling the operations, administration and maintenance of DRA,PCRF, SPR.
 Performing fault rectification and troubleshooting in PACKET CORE DATA NETWORK.
 Responsibility for Analyzing, Implementing Changes, and Testing PCRF Nodes.

3.  Diameter connectivity with OCS and OFCS nodes for IN charging.
 Test strategy, test planning, and test execution with different scenarios.
 Handling of SS7 stack packages installation on RHEL5.3, RHEL 5.8 & RHEL 6.3 OS.
 Trace analysis for various call scenarios basis of customer requirement.
Project Undertaken 4
Description: Deployment, Integration/Testing and Operations & Maintenance of VAS Service - PRECALL
Duration: Sep-2013 to Apr-2015
Clients: Idea, Airtel India
Roles & Responsibilities:
 Installation & configuration of Nagios monitoring tool for network monitor
 Performing various maintenance, operation, database & administration related tasks on Linux based
VAS servers
 Excellent experience of providing L2 support to VAS Operations of various products (Precall, PCN,
IVR,USSD,etc) for different Telecom Operators
 Good Experience of providing Level 2 Platform to VAS Operations of various Telecom Operators.
 End to end analysis & resolution of Network faults which includes Hardware or Software faults,
connectivity faults
 Hands on experience on Link / E1 & SS7 configuration
 Analysis of Call traffic on Servers, Transmitting and loading of Call prompt on server using FTP.
 Functional & Regression Testing of IVR flow considering all the scenarios.
 Performing Revenue Assurance Testing on newly deployed servers.
 Ensuring 99.9% up time for the VAS servers by making remote access via SSH, telnet, putty etc,
 Handling the operations, administration and maintenance of USSD nodes.
 Conducting troubleshooting & rectification of alarms due to various issues in SDP
 Telecom Product Line Deployments, New Telecom Project Support, Installation and Product
Commissioning and Acceptance Testing.
 Assists in the development and execution of plans for network systems support and monitoring tools.
 Configuration of Shell Script and generating the Crontab to automate the task.
 Expertise on Creating and reviewing Test Cases, Test Scenarios, deciding the scope of the project
and Requirement/validation matrices.
• Company: Oorja Mobile services Pvt Ltd
Project Details & Responsibilities:
Description: Operations, Administration and Maintenance of End-of-Call-Notification PCN Service
Duration: Oct-2011 to Feb-2013
Client: Bharti Airtel, TATA Teleservices Pvt Ltd
 Handling the operations, administration and maintenance of USSD nodes.
 Conducting troubleshooting & rectification of alarms due to various issues in SDP.
 Performing fault rectification and troubleshooting in USSD gateway.
 Ensuring health checkup of CRD & taking system backup USSD and ESME Logs.

4.  Loading all types of data required for implementations of E1 links with all other operators as well as
STPs.
 Managing the call routing and call tracing in MSC wherever needed.
 Looking Multiple IN NODES & taking care of configuration & technical issue of our network & also
coordinate with Ericsson & other vendor regarding planning of new node migration
 Telecom Product Line Deployments, New Telecom Project Support, Installation and Product
Commissioning and Acceptance Testing.
 Telecom Product Line Deployments, New Telecom Project Support, Installation and Product
Commissioning and Acceptance Testing.
 Coordinate with Ericsson SDP team for the issues and the live call testing in off Hours.
 Trace analysis for various call scenarios basis of customer requirement.
 Resolved Customer complex issues in the Network end with call routing as per the SLA
 Perform Daily Health Checkup & Database to provide VAS data to Product team.
 Configuration of the Dialogic Signaling Server SIU (Signaling Interface Unit) for connectivity with IN
nodes.
 System Administration in Red hat Linux to provide support to the customer issues.
 System Monitoring & Network Monitoring with Network Management tool – NAGIOS.
 Provides technical support and problem resolution for network issues.
 Performs troubleshooting, issue isolation and corrective action to restore service to customers and
trading partners.
• Company: Oorja Mobile services Pvt Ltd
Project Details & Responsibilities:
Description: Initiate/Install/Configure Monitoring tool NAGIOS for Monitoring of production servers.
Duration: May-2010 to Sep-2010
Client: Bharti Airtel, TATA Teleservices Pvt Ltd
 Remote and local host set up to install the plugin of Nagios on RHEL.
 Installing the Nagios plugins and the NRPE daemon as a service under xinetd.
 Test the NRPE daemon locally
 Customize NRPE commands
 Install the check_nrpe plug-in & Create a Nagios command definition for using the check_nrpe plug-in
 Create Nagios host and service definitions for monitoring the remote host
 Troubleshooting and Monitoring remote severs live on site through this tool.
Academic Profile
• Passed BE (CSE) with 60% from R.G.P.V. Bhopal.in 2007
• Passed SSCE from Aditya Birla Public School in March 2003.
• Passed SSE from Aditya Birla Public School in March 2001

5. Achievements
 ITIL V3 & ITIL Service Transition Certified
 Oracle9i Certified
 Star Performer in 1st
quarter 2016—Ericsson Global India Ltd
 Employee of the Year Award-”Game On-2014”
 Superstar-2013
 “Star of the Month & Star of the Week” in 2012—One97 Communication Ltd.
 Participated in Paper Presentation on “Netsavy” in “OIST” Bhopal (M..P.).
 Participated in C++ Programming Language Competition on “Techno Orient” in “OIST”
Bhopal (M.P.).
 Done “CCA” from “C-Tech Computer Education, Gwalior (M.P.)”.
 Participated in General Knowledge exams. Secured third position in Block & School.
Personal Details
Date of Birth : 23rd May 1987.
Marital Status : Married.
Languages : English, Hindi.

6. Achievements
 ITIL V3 & ITIL Service Transition Certified
 Oracle9i Certified
 Star Performer in 1st
quarter 2016—Ericsson Global India Ltd
 Employee of the Year Award-”Game On-2014”
 Superstar-2013
 “Star of the Month & Star of the Week” in 2012—One97 Communication Ltd.
 Participated in Paper Presentation on “Netsavy” in “OIST” Bhopal (M..P.).
 Participated in C++ Programming Language Competition on “Techno Orient” in “OIST”
Bhopal (M.P.).
 Done “CCA” from “C-Tech Computer Education, Gwalior (M.P.)”.
 Participated in General Knowledge exams. Secured third position in Block & School.
Personal Details
Date of Birth : 23rd May 1987.
Marital Status : Married.
Languages : English, Hindi.