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B2B & social media
•12 mei 2014 •#socialstoriesB2B
.................................................................................................
15 mei 2014
B2B en social
Business impact voor Eneco Zakelijk
Fedor van Herpen - @fjvanherpen
.................................................................................................
........................................................................
Introductie
3
Agenda
Social Hub team, Eneco Business, Strategie, Leads, Twitter,
Return on Investment, Management, Social Media,
Campagnes, ABN Amro, Activatie, Medewerkers, Sales,
rapportages, LinkedIn, Kan de bocht niet maken, Video,
Social heroes, Toekomst, Plan van Aanpak, Positionering,
YouTube, Social Inc, Co-creatie, Strategie, Social Hub team,
Eneco Business, Strategie, Leads, Twitter, Return on
Investment, Management, Social Media, Campagnes, ABN
Amro, Activatie, Medewerkers, Sales, rapportages,
LinkedIn, Kan de bocht niet maken, Video, Social heroes,
Toekomst, Plan van Aanpak, Positionering, YouTube, Social
Inc, Co-creatie, Strategie, Social Hub team, Eneco Business,
Strategie, Leads, Twitter, Return on Investment,
Management, Social Media, Campagnes, ABN Amro,
Activatie, Medewerkers, Sales, rapportages, LinkedIn, Kan
de bocht niet maken, Video, Social heroes, Toekomst, Plan
van Aanpak, Positionering, YouTube, Social Inc, Co-creatie,
Strategie, Social Hub team, Eneco Business, Strategie,
Leads, Twitter, Return on Investment, Management, Social
.................................................................................................
........................................................................
Social Media Strategie
5
.................................................................................................
........................................................................
Social Hub Team
6
.................................................................................................
........................................................................
VOORBEELDEN
Waar komen we vandaan en waar gaan we naar toe?
7
8
.................................................................................................
........................................................................
Conversatie op gang brengen
9
.................................................................................................
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Training
10
.................................................................................................
........................................................................
Training
11
.................................................................................................
........................................................................
Als de CEO een handje helpt
12
.................................................................................................
........................................................................
Kennisdeling
13
.................................................................................................
........................................................................
Social Care team Zakelijk
14
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........................................................................15
.................................................................................................
........................................................................
Ook de kleine dingen meetbaar
16
Individuele aandacht
17
.................................................................................................
........................................................................
Interne activatie – Social heroes
18
.................................................................................................
........................................................................
Klantbehoud en New Business
19
.................................................................................................
........................................................................
We gaan vooruit
20
.................................................................................................
........................................................................
Successen & Learnings
• Kleine stappen
– Quick wins: email handtekening
– Persoonlijke aanwezigheid op LinkedIn is gestegen
– Social advertising
– “Social enthusiasts”
• Grotere stappen
– Social in B2B campagnes
– Social care team
– Social rapportages
– Directie is mee: Directeur Zakelijk, enkele MT leden.
• Aandachtspunten:
– Alle pijlers van social strategie verdienen aandacht
– Aantonen waarde aan MT en individuele medewerkers
– Collega’s enthousiast krijgen om content te maken
– Social nog geen onderdeel van business plannen
21
.................................................................................................
........................................................................
B2B & social media
•12 mei 2014 •#socialstoriesB2B

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Social Stories B2B. Presentatie Fedor van Herpen (Eneco).