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Advocacy is the next level of engagement. It will be the
currency of tomorrow’s successful marketers
– Todd Defren
WHAT IS SOCIAL Advocacy?
Branding & Social Advocacy -
Match made in heaven
15% of people trust a brand’s messages and ads
Only
84%people trust people whom they know
A brand is no longer what we tell the consumer it is, it
is what consumers tell each other it is
- Scott Cook
Think Social Advocacy
Word-of-mouth
publicity ON
social media through Employees Customers Agents Influencers
Empl
oyees Cust
omers
Interm
ediaries Influ
encers
BRAND
Content
Create social media buzz
BLOGSVideo
Press releaseOther content
Improved marketing
reach
More website
traffic
Increased social
engagements
More inbound
leads
Impact purchase
decisions
Increased bottom
lines
Reduced ad
spend
Deflect customer
criticism
Advocacy unlocks the networking power of
one-to-one relationships with a key of trust
– Rick Wion
Social Advocacy can
make that difference
Social Advocacy can
make that difference
HR
Step up social
recruiting
MANAGEMENT
Enhance personal
Branding
CUSTOMER SERVICE
SALES
Boost social selling
PR
Be the brand that
people love
MARKETING
Drive more
revenue Increase customer
interaction
42% 28% 15%
10% 5% 0%
$78.8 $52.8 $27.9
$17.6 $8.7 $0.8
TV Digital Print
Radio Outdoor Cinema
( )$in billion
Source: Strategy Analytics Advertising Forecast, 2015
socxo.com
How does it help my brand?

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Branding and Social Advocacy – A Match Made In Heaven

  • 1. Advocacy is the next level of engagement. It will be the currency of tomorrow’s successful marketers – Todd Defren WHAT IS SOCIAL Advocacy? Branding & Social Advocacy - Match made in heaven 15% of people trust a brand’s messages and ads Only 84%people trust people whom they know A brand is no longer what we tell the consumer it is, it is what consumers tell each other it is - Scott Cook Think Social Advocacy Word-of-mouth publicity ON social media through Employees Customers Agents Influencers Empl oyees Cust omers Interm ediaries Influ encers BRAND Content Create social media buzz BLOGSVideo Press releaseOther content Improved marketing reach More website traffic Increased social engagements More inbound leads Impact purchase decisions Increased bottom lines Reduced ad spend Deflect customer criticism Advocacy unlocks the networking power of one-to-one relationships with a key of trust – Rick Wion Social Advocacy can make that difference Social Advocacy can make that difference HR Step up social recruiting MANAGEMENT Enhance personal Branding CUSTOMER SERVICE SALES Boost social selling PR Be the brand that people love MARKETING Drive more revenue Increase customer interaction 42% 28% 15% 10% 5% 0% $78.8 $52.8 $27.9 $17.6 $8.7 $0.8 TV Digital Print Radio Outdoor Cinema ( )$in billion Source: Strategy Analytics Advertising Forecast, 2015 socxo.com How does it help my brand?