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Future of retail and customer experience - Philip Tropper (pc-web it)

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Smart E-Commerce Network
Smart E-Commerce Network

Learn how retail and the customer experience will change and how it will affect customer retention.

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HOW RETAIL Will Change!
What does RETAIL mean in 2019?
CUSTOMER FOCUS
ATTENTION
89%Quelle: 2018 Forrester Research
SOCIAL SELLING
Quelle: Social Selling Shank
RETENTION
PHILIP TROPPER 06763604016 P.tropper@pc-web.at

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