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Behavioural Hacking
EXECUTIVEPRESENCE
FIRSTIMPRESSION
FIRST IMPRESSION
EXECUTIVE PRESENCE
The Science of succeeding with people
The Science of People is also known as the Interpersonal Intelligence
The First IMPRESSION
First IMPRESSION – The First Few Seconds
SNAP Judgement – LIKING someone
SNAP Judgement – TRUSTING someone
First IMPRESSIONS are SURVIVAL Mechanisms.
You either SURVIVE
You VANISH
Understanding the First IMPRESSION
FIRST IMPRESSION (Answer to 3 basic questions)
1. FRIEND or FOE (Subconscious Safety Check)
2. Winner or Loser (The CONFIDENCE)
3. Indicator for Alliance (TEAMING)
Answer the 3 levels of TRUST & LEVEL UP your FIRST IMPRESSION
The power of First Impression lies NOT in WHAT we say, but HOW we say
Powerful First IMPRESSION
HACKING 3 Levels of TRUST for GREAT FIRST IMPRESSION.
HACKING the 1st level of TRUST (FRIEND OR FOE) - THE HANDS
HACKING the 2nd level of TRUST (WINNER or LOSER) – THE POSTURE
HACKING the 3rd level of TRUST (TEAMING) – THE EYE CONTACT
HANDS – POSTURE – EYE CONTACT are the 3 NON-VERBAL WEAPONS
HELPS in BUILDING the 3 levels of TRUST
The PERFECT FIRST IMPRESSION
1st IMPRESSION is more of QUEST for 3 levels of TRUST
1. Subconscious Safety Check - FRIEND or FOE
2. Winner or Loser - CONFIDENCE
3. Indicator for Alliance - TEAMING
HACKING the 1st level of TRUST using HANDS
HANDS show INTENTIONS
HACK #1 – Keep your hand VISIBLE
Keep your hand out of your POCKET
HACK #2 – Perfect HANDSHAKE
HANDSHAKE tells R U a FRIEND or FOE
HANDSHAKE – TOUCH produces OXYTOCIN (a connection hormone)
VERTICAL HANDSHAKE –Submissive gesture
FIRM HANDSHAKE
DEADFISH HANDSHAKE
HACKING the 2nd Level of TRUST using POSTURE
People like to associate with WINNERS
People like to be lead by WINNERS
HACK #1 – POWER POSING
POWER POSING (Shoulders down & back)
POWER POSING (Chin & forehead straight or slightly above)
POWER POSING (Space between arms & torso)
POWER POSING (Visible hands)
BODY LANGUAGE is the FASTEST way of
SHOWCASING your CONFIDENCE
To Others
CONFIDENCE (NON VERBAL)
HACKING the 3rd Level of TRUST using EYE CONTACT
THE EYES – NON VERBAL signal of GOODWILL
EYES reflect INDICATOR for ALLIANCE
TEAMING - THE EYE CONTACT
HACK #1 – OVERRIDE the impulse to look away shyly
HACK #2 – Hold Eye Contact for an average 60% of the time
FACTS: 40% of EYE CONTACT occurs while TALKING
FACTS: 75% of EYE CONTACT occurs while LISTENING
EYE CONTACT is the best way to build TRUST
GAZING is the best way to build CONNECTION
FIRST IMPRESSION #HACKS
47% - Lack Smile.
61% - Lack Eye Contact.
33% - Poor Posture
26% - Weak Handshake
More than 65% of hiring managers believe that
First Impression plays a major role in their hiring decision
#LISTEN with INTENT
The best conversation aren’t about what we SAY
They are about what we LISTEN!
LISTEN with INTENT
30-40% of conversation is SELF DISCLOSURE
Talking about OURSELVES gives PLEASURE
LISTEN with INTENT
Let people talk
Allow them the PLEASURE of being HEARD
#Be the HIGHLIGHTER
Give POSITIVE LABELS – (STRENGTHS)
Create moments of EXPONENTIAL EXCITEMENT
Be the HIGHLIGHTER
Being a HIGHLIGHTER helps you be the
HIGHLIGHT.
Be the ME TOO! type
Practice INCLUSIVENESS
Say NO to NOT ME!
Avoid EXCLUSIVENESS
SIMILARITY ATTRACTION EFFECT
Digital form of ADDICTION
Making your PRESENCE FELT!
In the LIMELIGHT!
EXECUTIVE PRESENCE
EXECUTIVE PRESENCE
EXECUTIVE PRESENCE
EXECUTIVE PRESENCE
EXECUTIVE PRESENCE
APPEARANCE
(PHYSICALITY – THE LOOKS)
P
EXECUTIVE PRESENCE
IMPRESSION
(CHARISMA – PERSONALITY)
EXECUTIVE PRESENCE
ENERGY
(LIVLINESS - VIGOR)
EXECUTIVE PRESENCE
ENIGMA
(PERSONALITY - FRAGRANCE)
EXECUTIVE PRESENCE
(Emotional Discipline)
(Leadership)
(ABILITY TO COMMAND RESPECT)
EXECUTIVE PRESENCE
APPEARANCE
Physicality
CONDUCT
Character
CONFIDENCE
Impression
COMMUNICATION
Inflection
CONNECTION
Engagement
CLARITY
Expression
CHARISMA
Personality
ENTHUSIASM
Energy
CREDIBILITY
Reliability
1. APPEARANCE
2. COMMUNICATION
3. GRAVITAS
EXECUTIVE PRESENCE
EXECUTIVE PRESENCE
APPEARANCE
EXECUTIVE PRESENCE
APPEARANCE
PHYSICALITY - REFLECTION
CHARISMA - CONFIDENCE
EXECUTIVE PRESENCE
COMMUNICATION
EXECUTIVE PRESENCE
COMPOSURE - CLARITY
EXPRESSION - INFLECTION
COMMUNICATION
EXECUTIVE PRESENCE
GRAVITAS
EXECUTIVE PRESENCE
GRAVITAS
CONDUCT - BEHAVIOUR
ORGANIZATION - EXECUTION
GRAVITAS
Balancing Emotion & Reason
GRAVITAS
Calmness under Pressure
1. APPEARANCE
Dress for the OCCASION.
EXECUTIVE PRESENCE
2. COMMUNICATION
Sound ENGAGED with your message.
EXECUTIVE PRESENCE
Lack of CONVICTION (Sound FEEBLE & IRRELEVANT
2. COMMUNICATION
Sound ENGAGED with your message.
Use VOCAL PERIODS (Short sentences)
EXECUTIVE PRESENCE
SERIOUS ITONATION issues.
2. COMMUNICATION
Sound ENGAGED with your message.
Use VOCAL PERIODS (Short sentences)
Use INTONATION effectively
EXECUTIVE PRESENCE
2. COMMUNICATION
Sound ENGAGED with your message.
Use VOCAL PERIODS (Short sentences)
Use INTONATION effectively
LISTEN to yourself
EXECUTIVE PRESENCE
EVALUATION
38% is based on the
- TONALITY
- INFLECTION
- MODULATION
INTONATION (How you Sound?)
EVALUATION
07% is based on the
CONTENT
Choice of WORDS
EVALUATION
55% is based on the
NON – VERBAL CUES
BODY LANGUAGE
Posture/Gesture/Eye Contact etc.
DISCONNECT
Choice of Words & Delivery
DISCONNECT
38% of time is spent on
CONTENT WRITING & SCRIPTING
Only 07% of CONTENT & WORDS
matters to the audience
To CONNECT
Make your Presence Felt
FOCUS
38% on the DELIVERY
- TONALITY
- INFLECTION
- MODULATION
INTONATION – How you Sound?
Right TONALITY helps the listener in focusing
on the most important words and
parts of the message.
EXECUTIVE PERSUASIVE INFLUENCE
Speeches
are processed by our brain in
TONE units or CHUNKS
We normally listen to the words in the PITCH PEAKS
And use our imagination to fill the words in the PEAK VALLEYS.
EXECUTIVE PRESENCE can be anchored while SPEAKING by
emphasizing the most important words using higher pitch
PITCH PEAKS
Focus on DELIVERY of CONTENT
TONALITY makes the difference!
VOLUME
SPEED
PAUSES
ARTICULATION
BREATHING
& TONALITY to sound CREDIBLE!
EXECUTIVE PERSUASIVE PRESENCE!
Use INFLECTION (INTONATION) effectively
EXECUTIVE PRESENCE
COMMAND – ENGAGE - CONNECT
Hack Behaviour
GREAT FIRST IMPRESSION
Use INTONATION
EXECUTIVE PERSUASIVE PRESENCE
Thank You!

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First Impression