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the ultimate
CONTENT MARKETING
playbook 2014
Content marketing is the marketing and business process for creating
and distributing relevant and valuable content to attract, acquire, and
engage a clearly defined and understood target audience – with the
objective of driving profitable customer action.
—Content Marketing Institute
Practical Insights, Tips and Resources
for Content Marketing Success
CONTENT
STRATEGY
5 Things you Need to Know for Strategic Success
1. 	 What are your primary business objectives? How can marketing support those objectives?
Set clear goals on what your organization needs from its content marketing efforts.
2. 	 What is your target market? Who is your target buyer within that market?
	 Creating a Buyer Persona will help you focus on a specific audience – namely
	 the people who want to buy your products/services. Surveys are a good way to
	 collect this information.
3. 	 How can you reach your Buyers? Where does your buyer go to stay current on industry
trends, tools and insights? Create a roadmap for placing your content accordingly.
4. 	 What are the gaps in your current content marketing efforts? Now that you’ve
	 determined your target buyer, relevant channels and overall goals, perform a
	 content audit to identify what’s working, what’s not.
5. 	 What’s your publishing plan? Create a content/campaign calendar to schedule, track
and monitor content creation.
When playing the Game of Content,
it’s important to have a strategy.
93%
OF B2B ORGANIZATIONS RELY ON
CONTENT MARKETING FOR BRAND
BUILDING AND DEMAND GENERATION.
(CONTENT MARKETING INSTITUTE) 
Content provided by: Cristi Kirisits, VeriFone
CREATIVE
CONTENT
How to “Unstuck” (or “Unsuck”) Your Brand’s
Content with Creative Storytelling
1. 	 If your brand was a person, how would he or she communicate?
Have a distinctive, authentic voice. Remember that you’re
communicating with real people.
2. 	 Tell not Sell. Avoid sales pitches - remember that the primary goal
is to build a relationship with prospective buyers.
3. 	 SEO: Include key search phrases in your content to improve organic
search engine page ranking.
4. 	 Nothing wrong with keeping tabs on your competitors. Keep tabs on
what’s working, what’s not.
5. 	 Take a risk. Have fun. People enjoy humor, so experiment with
some entertaining content - but avoid being crass or offense!
BUYERS SAY ONLINE
CONTENT HAS A
MAJOR OR MODERATE
IMPACT ON VENDOR
PREFERENCE AND
SELECTION 
87%
SAY “BLATANTLY
SELF-PROMOTIONAL”
CONTENT IS A MAJOR
TURN OFF. 
(INBOUNDWRITER.COM)
43%
BUT 
Content provided by: Nancy Harr, SunTrust Bank
LEAD GENERATION
From Click to Close – How Marketing
Automation Drives the Pipeline
1. 	 Lead gen isn’t about creating a list of names and numbers. It’s about identifying 			
	 and engaging people that meet your criteria for qualification and sales-readiness.
2. 	 The lead lifecycle begins with a click and ends with a close. Marketers should be invested 	
	 in all stages by sourcing and influencing leads, moving them through the funnel.
3. 	 Content marketing for lead generation isn’t over-hyped, just misapplied. Focus on quality 	
	 over quantity with qualifying content in the appropriate channels.
4. 	 Invest the time in properly planning a campaign so that you can objectively evaluate it 		
	 upon completion. Goals and reporting methods should be in place before execution.
CONTENT MARKETING COSTS LESS THAN TRADITIONAL MARKETING AND
GENERATES ABOUT 3 TIMES AS MANY LEADS.
							 				 (DEMANDMETRIC)
62%
Content provided by Ryan Johnston, Pardot
THE RATE OF
YEAR-OVER-YEAR
GROWTH IN UNIQUE
SITE TRAFFIC FOR
CONTENT MARKETING
LEADERS COMPARED
TO FOLLOWERS
(19.7% VS 2.5%).
(ABERDEEN GROUP)
7.8x
Tapping into Unstructured Conversations
with Structured Content
1. 	 Engage, Engage, Engage. Social media is about conversation–an online dinner 	
	 party. Have something interesting and relevant to say – and leverage your 		
	 content accordingly.			
	 The goals of social media are participation, then changing behavior. 		
	 Content can stimulate conversation, or users can generate unique content 	
	 to stimulate conversations. Either way, content leads to conversations, 		
	 conversations build relationships and relationships drive ROI.
2. 	 So many social channels, so little time.
	 Determine who your audience is, where they go for information and 		
	 which social channels they frequent the most. Focus your time and 			
	 energy on those channels.
3. 	 How to lose friends and taint your brand?
	 Overt sales pitches. Leave that to your sales team.
4. 	 Remember those church signs/marquees? Your social networks aren’t just 	
	 a place to post slogans or quotes. Encourage conversation and be sure to 		
	 actively participate in others’ conversations.
SOCIAL MEDIA
Content provided by Lizzy Nephew, Porsche North America
More Bang for Your Blogging Efforts
1. 	 No one really wants to read about you - but rather what 		
	 value you can provide for them. So blog about your customer’s 	
	 challenges, not about your company
2. 	 Tell a good story, have a sense of humor, and try newsjacking. 		
	 No one wants to read boring product information - so be both 	
	 entertaining and informative and don’t forget to include links 	
	 back to other pages on your site.
3. 	 What do your buyers really care about? Have conversations with 	
	 your sales team or customer service reps - write about what 		
	 your customers are talking about.
4. 	 Show not tell. Paint a picture with your words, create an 		
	 experience.
67%
B2B
COMPANIES
THAT BLOG
GENERATE
MORE LEADS
THAN THOSE
THAT DON’T.
(WEBDAMSOLUTIONS.COM)
CONTENT CREATION
DEEP DIVE
Content provided by: Tom Ouellette, Cbeyond
This infographic summarizes the TAG Marketing workshop on Content Marketing, May 13, 2014.
Stroud & Associates developed and designed this infographic.
A special thanks to Shannon Rentner, Ashley Sasnett, and Jennifer
Slaughter for developing and editing the content.
CONTENT MARKETING
2014 RESOURCES
CLICK LINKS FOR MORE INFORMATION
CONTENT STRATEGY & CONTENT CREATION
2014 B2B Content Marketing Research: Strategy is Key to Effectiveness
50 Content Marketing Predictions for 2014
SOCIAL MEDIA & CONTENT MARKETING
Social Media Tools: How To Simplify Your Social Media Marketing
Top Social Media Mistakes, According to the Experts
Content Creates Engagement
11 Big Myths About Social Media and Content Marketing
Here’s the Difference Between Content Marketing and Social Media
Content marketing: take your message to the people
BLOGGING YOUR CONTENT MARKETING
How to Strategically Use B2B Content Marketing for Branding
Secret Ingredients Of ‘Delicious’ Blog Posts
5 Steps to Creating an Effective Content Mix
Crap. The Content Marketing Deluge.
The Other C Word: What makes great content marketing great
Ready, Set, Write: The Ultimate Guide to Blogging
What the Best Business Bloggers Do (And You Should Too)
11 Pro Tips for Better Business Blogging
LEAD GENERATION
Rearchitected Demand Waterfall
You’re Doing It Wrong: Demand Generation
How To Do It Right: Demand Generation
25 B2B Marketing Automation Thought Leaders to Follow
on Twitter
The Complete Guide to Automated Scoring & Grading
All You Need to Know About Aligning Sales and Marketing for
Qualified Leads
Top 10 Takeaways from the Lead Gen Summit 2013
CONTENT MARKETING
playbook 2014
A publication by:
Shannon Rentner | Digital Marketing Strategies for building
profitable relationships | www.shannonrentner.com
Stroud & Associates | Strategic Marketing by Design
stroudassociates.com
Click for FREE Content Strategy Tools!
Content Audit: For those who have digital content andwant to identify the gaps.
Content Calendar: For those that want to get theircontent marketing program cranking.

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The Ultimate Content Marketing Playbook 2014

  • 1. the ultimate CONTENT MARKETING playbook 2014 Content marketing is the marketing and business process for creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action. —Content Marketing Institute Practical Insights, Tips and Resources for Content Marketing Success
  • 2. CONTENT STRATEGY 5 Things you Need to Know for Strategic Success 1. What are your primary business objectives? How can marketing support those objectives? Set clear goals on what your organization needs from its content marketing efforts. 2. What is your target market? Who is your target buyer within that market? Creating a Buyer Persona will help you focus on a specific audience – namely the people who want to buy your products/services. Surveys are a good way to collect this information. 3. How can you reach your Buyers? Where does your buyer go to stay current on industry trends, tools and insights? Create a roadmap for placing your content accordingly. 4. What are the gaps in your current content marketing efforts? Now that you’ve determined your target buyer, relevant channels and overall goals, perform a content audit to identify what’s working, what’s not. 5. What’s your publishing plan? Create a content/campaign calendar to schedule, track and monitor content creation. When playing the Game of Content, it’s important to have a strategy. 93% OF B2B ORGANIZATIONS RELY ON CONTENT MARKETING FOR BRAND BUILDING AND DEMAND GENERATION. (CONTENT MARKETING INSTITUTE)  Content provided by: Cristi Kirisits, VeriFone
  • 3. CREATIVE CONTENT How to “Unstuck” (or “Unsuck”) Your Brand’s Content with Creative Storytelling 1. If your brand was a person, how would he or she communicate? Have a distinctive, authentic voice. Remember that you’re communicating with real people. 2. Tell not Sell. Avoid sales pitches - remember that the primary goal is to build a relationship with prospective buyers. 3. SEO: Include key search phrases in your content to improve organic search engine page ranking. 4. Nothing wrong with keeping tabs on your competitors. Keep tabs on what’s working, what’s not. 5. Take a risk. Have fun. People enjoy humor, so experiment with some entertaining content - but avoid being crass or offense! BUYERS SAY ONLINE CONTENT HAS A MAJOR OR MODERATE IMPACT ON VENDOR PREFERENCE AND SELECTION  87% SAY “BLATANTLY SELF-PROMOTIONAL” CONTENT IS A MAJOR TURN OFF.  (INBOUNDWRITER.COM) 43% BUT  Content provided by: Nancy Harr, SunTrust Bank
  • 4. LEAD GENERATION From Click to Close – How Marketing Automation Drives the Pipeline 1. Lead gen isn’t about creating a list of names and numbers. It’s about identifying and engaging people that meet your criteria for qualification and sales-readiness. 2. The lead lifecycle begins with a click and ends with a close. Marketers should be invested in all stages by sourcing and influencing leads, moving them through the funnel. 3. Content marketing for lead generation isn’t over-hyped, just misapplied. Focus on quality over quantity with qualifying content in the appropriate channels. 4. Invest the time in properly planning a campaign so that you can objectively evaluate it upon completion. Goals and reporting methods should be in place before execution. CONTENT MARKETING COSTS LESS THAN TRADITIONAL MARKETING AND GENERATES ABOUT 3 TIMES AS MANY LEADS. (DEMANDMETRIC) 62% Content provided by Ryan Johnston, Pardot
  • 5. THE RATE OF YEAR-OVER-YEAR GROWTH IN UNIQUE SITE TRAFFIC FOR CONTENT MARKETING LEADERS COMPARED TO FOLLOWERS (19.7% VS 2.5%). (ABERDEEN GROUP) 7.8x Tapping into Unstructured Conversations with Structured Content 1. Engage, Engage, Engage. Social media is about conversation–an online dinner party. Have something interesting and relevant to say – and leverage your content accordingly. The goals of social media are participation, then changing behavior. Content can stimulate conversation, or users can generate unique content to stimulate conversations. Either way, content leads to conversations, conversations build relationships and relationships drive ROI. 2. So many social channels, so little time. Determine who your audience is, where they go for information and which social channels they frequent the most. Focus your time and energy on those channels. 3. How to lose friends and taint your brand? Overt sales pitches. Leave that to your sales team. 4. Remember those church signs/marquees? Your social networks aren’t just a place to post slogans or quotes. Encourage conversation and be sure to actively participate in others’ conversations. SOCIAL MEDIA Content provided by Lizzy Nephew, Porsche North America
  • 6. More Bang for Your Blogging Efforts 1. No one really wants to read about you - but rather what value you can provide for them. So blog about your customer’s challenges, not about your company 2. Tell a good story, have a sense of humor, and try newsjacking. No one wants to read boring product information - so be both entertaining and informative and don’t forget to include links back to other pages on your site. 3. What do your buyers really care about? Have conversations with your sales team or customer service reps - write about what your customers are talking about. 4. Show not tell. Paint a picture with your words, create an experience. 67% B2B COMPANIES THAT BLOG GENERATE MORE LEADS THAN THOSE THAT DON’T. (WEBDAMSOLUTIONS.COM) CONTENT CREATION DEEP DIVE Content provided by: Tom Ouellette, Cbeyond This infographic summarizes the TAG Marketing workshop on Content Marketing, May 13, 2014. Stroud & Associates developed and designed this infographic. A special thanks to Shannon Rentner, Ashley Sasnett, and Jennifer Slaughter for developing and editing the content.
  • 7. CONTENT MARKETING 2014 RESOURCES CLICK LINKS FOR MORE INFORMATION CONTENT STRATEGY & CONTENT CREATION 2014 B2B Content Marketing Research: Strategy is Key to Effectiveness 50 Content Marketing Predictions for 2014 SOCIAL MEDIA & CONTENT MARKETING Social Media Tools: How To Simplify Your Social Media Marketing Top Social Media Mistakes, According to the Experts Content Creates Engagement 11 Big Myths About Social Media and Content Marketing Here’s the Difference Between Content Marketing and Social Media Content marketing: take your message to the people BLOGGING YOUR CONTENT MARKETING How to Strategically Use B2B Content Marketing for Branding Secret Ingredients Of ‘Delicious’ Blog Posts 5 Steps to Creating an Effective Content Mix Crap. The Content Marketing Deluge. The Other C Word: What makes great content marketing great Ready, Set, Write: The Ultimate Guide to Blogging What the Best Business Bloggers Do (And You Should Too) 11 Pro Tips for Better Business Blogging LEAD GENERATION Rearchitected Demand Waterfall You’re Doing It Wrong: Demand Generation How To Do It Right: Demand Generation 25 B2B Marketing Automation Thought Leaders to Follow on Twitter The Complete Guide to Automated Scoring & Grading All You Need to Know About Aligning Sales and Marketing for Qualified Leads Top 10 Takeaways from the Lead Gen Summit 2013
  • 8. CONTENT MARKETING playbook 2014 A publication by: Shannon Rentner | Digital Marketing Strategies for building profitable relationships | www.shannonrentner.com Stroud & Associates | Strategic Marketing by Design stroudassociates.com Click for FREE Content Strategy Tools! Content Audit: For those who have digital content andwant to identify the gaps. Content Calendar: For those that want to get theircontent marketing program cranking.