Shari Gross is a human resource generalist with over 25 years of experience in human resources. She has expertise in areas such as recruitment, benefits administration, training, and policy management. Currently she works as a human resources generalist at WellSpan Good Samaritan Hospital where her responsibilities include employee relations, compensation analysis, and developing training programs. Prior to this, she held human resources roles at CDMS, Inc. and Pinnacle Health System where she performed tasks like recruiting, policy development, and employee counseling.

1. Shari L. Gross
23 Township Line Drive
Fredericksburg, PA 17026
Phone: (717) 576-8753
Email: Shari.gross@cdmspa.com
Human Resource Generalist with diverse proficiencies. Applied experience in Human
Resource operations. Demonstrated ability working effectively with employees
thorough all levels of an organization, Superior communication and presentation skills,
Understanding of Labor Laws, Expertise in how Human Resource policies impact an
organization’s overall business mission and goals. Strong interpersonal skills to
effectively interface with all levels of employees.
AREAS OF SPECIALIZATION
♦ Orientation programs ♦ Conflict Resolution ♦ Benefits
♦ Behavioral interviewing ♦ Training and Development ♦ Compensation
♦ Policy Management ♦ Recruitment screening ♦ Labor Laws
PROFESSIONAL EXPERIENCE
WellSpan Good Samaritan Hospital Lebanon, PA 17042 March 2015 to present
Human Resources Generalist for 270 bed community based hospital and off site services.
Meets with employees as needed to discuss work related concerns and works with the
employee and/or appropriate management member on resolution.
Collaborates with management to provide guidance regarding employee relations or
disciplinary issues in accordance with relevant HR policies, procedures, laws and
regulations.
Develops and prepares wage and salary offers and changes as required for approval by
the HR Director within established health system compensation program.
Conducts internal wage and salary analyses, reviewing the data and providing input
with regards to possible changes that may be required.
Participates in creating, updating and presenting employee and management training
programs as appropriate (i.e. interviewing skills, FMLA, performance evaluations, etc.)
Reviews applications and resumes to effectively screen applicants based upon the
qualifications outlined in the job description and to ensure the most qualified
candidates are considered and moved to the next step in the recruitment process.
Attends job fairs, career days, and other recruiting events as necessary both internal
and external.
Keeps HR Director and applicable hiring manager informed of any unusual problems or
changes within the employment process. Makes recommendations for resolution of
problems and advises of any needs to reevaluate or modify recruitment process to
ensure objectives are met.
Assists with the creation, review and revision of HR related policies, procedures, and
forms.

2. CDMS, Inc., (Document Management Solutions) Harrisburg, PA 1998 – March 2015
Human Resources Representative for this privately held computer consulting firm.
Recruit, screen, interview, and hire applicants
Write and place all appropriate advertising to acquire candidate applications and
resumes for new hires
Design and produce applicable business brochures for sales and marketing successes
Establish and review and implement annual benefits plan to ensure appropriate and
cost effective employee benefits
Assist with the unemployment process and document appropriately
Created and update company policies and procedures
Provide guidance to employees and managers as needed
Pinnacle Health System, Harrisburg, PA 1990 -1996
Human Resources Generalist for this community-based network of hospitals, clinics, and health
care specialists.
Recruited and oriented exempt and non-exempt employees for 7 day/24 hour facility
Advised and assisted management staff in consistent application of personnel practices
Performed new employee orientation
Developed and conducted training sessions on “How to Hire the Right Person” and
“Successful Interviewing Techniques”
Trained to administer “Gallops” structured interview for support personnel
Counseled employees and managers on problems, complaints, and questions and
facilitated internal grievance procedure
Investigated problems, complaints, and questions striving for conflict resolution and
served as a liaison to employees and management in a mediator relationship
Consulted with management on appropriate approaches to problem behavior offering
guidance and direction toward disciplinary action
Acted as team leader for support staff
Assisted with annual benefits for open enrollment process
Determined wages for new hires and internal transfers
Implemented and maintained employment job line and applicant tracking system
Conducted separation meetings in Lay off/Position elimination and researched and
responded to unemployment claims serving as representative at hearings
Coordinated employee career transition with outplacement consultant
Served on various teams and committees on numerous projects before and during
merger; participated in leadership initiative that resulted in positive organizational
change
EDUCATIONAL EXPERIENCE
Bloomsburg University, BA Bloomsburg, PA
Centenary College, AS Hackettstown, NJ
References gladly provided upon request