2. THE SCIENCE OFTHE SCIENCE OF
HAPPINESSHAPPINESS
• See every moment & challenge as anSee every moment & challenge as an
Opportunity in all circumstances.Opportunity in all circumstances.
• Cultivate a spirit of GRATITUDE.Cultivate a spirit of GRATITUDE.
• Control your BODY to control your MIND.Control your BODY to control your MIND.
4. Let’s ask ourselves WHY are weLet’s ask ourselves WHY are we
here? What is the true purpose &here? What is the true purpose &
meaning of life?meaning of life?
• We are here to procreate and bare fruits forWe are here to procreate and bare fruits for
others, and to continue to grow by fulfilling onesothers, and to continue to grow by fulfilling ones
purpose.purpose.
• The true purpose & meaning of life in my view isThe true purpose & meaning of life in my view is
to serve God, provide for our loved ones, and doto serve God, provide for our loved ones, and do
good for others.good for others.
• We as humans often pursue many things,We as humans often pursue many things,
thinking that in them we will find meaning. Somethinking that in them we will find meaning. Some
of these pursuits business success, wealth,of these pursuits business success, wealth,
good relationships, sex, entertainment and doinggood relationships, sex, entertainment and doing
good to others.good to others.
6. Cause & Value Lenses – What areCause & Value Lenses – What are
the benefits of writing it?the benefits of writing it?
• The benefits of a written cause and valueThe benefits of a written cause and value
lenses is simply to implant it into ourlenses is simply to implant it into our
subconscious which will then lead it to besubconscious which will then lead it to be
our driving force for our lives ahead. If weour driving force for our lives ahead. If we
are consistent then it becomes a regularare consistent then it becomes a regular
everyday part of our daily routine whicheveryday part of our daily routine which
will spit out the desired outcomes ofwill spit out the desired outcomes of
happiness, fulfillment and a sense ofhappiness, fulfillment and a sense of
peace.peace.
7. Elements of a CauseElements of a Cause
• HOW: helping others, finding meaning,HOW: helping others, finding meaning,
positive attitudes, being noble, moral andpositive attitudes, being noble, moral and
inspirational.inspirational.
• WHAT: Defining a specific plan, definingWHAT: Defining a specific plan, defining
our specific goals for exceeding customerour specific goals for exceeding customer
expectations and achieving our targets.expectations and achieving our targets.
8. TRIGGERS/DAILY ACTIONTRIGGERS/DAILY ACTION
PLANSPLANS
• Praying and being thankful for everythingPraying and being thankful for everything
• Breathing and then looking at a picture ofBreathing and then looking at a picture of
my loved ones, to remind me that anymy loved ones, to remind me that any
negative or rough situation can be overnegative or rough situation can be over
come and remind me of my purpose in life.come and remind me of my purpose in life.
• Controlling my thoughts.Controlling my thoughts.
• Looking for positive in any circumstance.Looking for positive in any circumstance.
9. DAILY ACTION PLAN – withDAILY ACTION PLAN – with
Customers/Co workersCustomers/Co workers
• Firstly breathe and clear my mind.Firstly breathe and clear my mind.
• Smile throughout conversations.Smile throughout conversations.
• Being passionate & persistent with theBeing passionate & persistent with the
challenges ahead.challenges ahead.
• Ask questions & listen attentively to deriveAsk questions & listen attentively to derive
the best solutions.the best solutions.
• Continue to build trust & closer relations.Continue to build trust & closer relations.
10. PERSONAL EXAMPLES –PERSONAL EXAMPLES –
[P.E.][P.E.]
• SEEMA - I have been practicing beingSEEMA - I have been practicing being
positive and optimistic in my dailypositive and optimistic in my daily
interactions with my co workers. I can trulyinteractions with my co workers. I can truly
attest that with these practices I am EVENattest that with these practices I am EVEN
more happy and relaxed. I have been ablemore happy and relaxed. I have been able
to learn throughout the entire course theto learn throughout the entire course the
meaning and purpose of life. I FOUND MEmeaning and purpose of life. I FOUND ME
being ME is the best thing, just make abeing ME is the best thing, just make a
few changes and BOOM!few changes and BOOM!
11. P.E.P.E.
• SIMONE – I have been practicing beingSIMONE – I have been practicing being
even more patient, by using my triggers. Ieven more patient, by using my triggers. I
have had some trying incidents and I havehave had some trying incidents and I have
been able to handle them even morebeen able to handle them even more
amicably with my extra patience.amicably with my extra patience.
12. P.E.P.E.
• VINDRA – During my time in the showroom thus far I have foundVINDRA – During my time in the showroom thus far I have found
myself practicing to be patient not only to customers but to people inmyself practicing to be patient not only to customers but to people in
general. While doing so I have realized that I enjoy the verbalgeneral. While doing so I have realized that I enjoy the verbal
interactions with clients, getting to know their likes and dislikes. Iinteractions with clients, getting to know their likes and dislikes. I
have found satisfaction when they make purchases based on myhave found satisfaction when they make purchases based on my
guidance and input. Practicing to be patient proved fruitful, just thisguidance and input. Practicing to be patient proved fruitful, just this
past few days when I had and incident with a client and even thoughpast few days when I had and incident with a client and even though
I did not get the required help from anyone person she apologizedI did not get the required help from anyone person she apologized
to me for her mannerisms and applauded me for all my efforts into me for her mannerisms and applauded me for all my efforts in
rectifying the matter, this apology made me feel GOOD that in therectifying the matter, this apology made me feel GOOD that in the
end a problematic situation was solved making the client happy.end a problematic situation was solved making the client happy.
13. P.E.P.E.
• NICOLE -NICOLE -
In my daily work life and personal life bothIn my daily work life and personal life both
are very hectic, and in both I have to dealare very hectic, and in both I have to deal
with different personalities. I have learntwith different personalities. I have learnt
the most important thing PATIENCE,the most important thing PATIENCE,
through the practice of being positive andthrough the practice of being positive and
optimistic with each challenge. throughoutoptimistic with each challenge. throughout
the entire course I have learnt and knowthe entire course I have learnt and know
the meaning and purpose of life.the meaning and purpose of life.
14. RECOMMENDATIONS FORRECOMMENDATIONS FOR
CHANGES – [R.F.C.]CHANGES – [R.F.C.]
• In the work environment there will always beIn the work environment there will always be
conflicts, disagreements, gossip etc – we shouldconflicts, disagreements, gossip etc – we should
try not to engage any individual that approachestry not to engage any individual that approaches
us with those sort of negativity, refuse to indulgeus with those sort of negativity, refuse to indulge
such things.such things.
• There are no measures in place to boost staffThere are no measures in place to boost staff
morals - Have/Show gratitude towards staff –morals - Have/Show gratitude towards staff –
e.g. Sports days, Retreats, Employee of thee.g. Sports days, Retreats, Employee of the
month, Simple thank you, small tokens NOT ofmonth, Simple thank you, small tokens NOT of
monetary value, Give credit where its due, stopmonetary value, Give credit where its due, stop
the favouritism. A little goes a long way.the favouritism. A little goes a long way.
15. R.F.C.R.F.C.
• Training – this is the first large scaleTraining – this is the first large scale
training for sales personnel. More andtraining for sales personnel. More and
different types of training should bedifferent types of training should be
considered for all [other departmentsconsidered for all [other departments
within the company] from the top to thewithin the company] from the top to the
bottom. This will be more beneficial andbottom. This will be more beneficial and
fruitful for company having their peoplefruitful for company having their people
more knowledgeable, happy and bettermore knowledgeable, happy and better
equipped.equipped.
16. R.F.CR.F.C
• Truthfulness – be truthful to yourself, toTruthfulness – be truthful to yourself, to
others and to the company, be respectfulothers and to the company, be respectful
and mindful of actions, EVERY action hasand mindful of actions, EVERY action has
a consequence.a consequence.
18. ClosingClosing
• We would like to express our gratitude toWe would like to express our gratitude to
Mr. Dasent & Mr. Hart for coming into ourMr. Dasent & Mr. Hart for coming into our
company and enlightening us with thiscompany and enlightening us with this
approach on sales, daily living, to futureapproach on sales, daily living, to future
activities. We are able to now betteractivities. We are able to now better
evaluate ourselves as individuals andevaluate ourselves as individuals and
decide how we want to move ahead in life,decide how we want to move ahead in life,
what our approaches, attitudes, changeswhat our approaches, attitudes, changes
are.are.
19. • THANK YOU!!THANK YOU!!
• WHAT WAS LEARNED THROUGHOUTWHAT WAS LEARNED THROUGHOUT
WILL MOVE WITH US GOINGWILL MOVE WITH US GOING
FORWARD.FORWARD.
