1. Scott D. Jensen
Minneapolis Area, MN 55363
(612) 819-4188 | nesnej@ymail.com
www.linkedin.com/in/scottdjensenmn
SUMMARY
Disciplined Food Safety and Quality Leader with success managing multiple locations; leading teams; engaging and
motivating employees; and exceeding regulatory, customer, and internal requirements. History of balancing the
operational, budget, and internal drivers of a business. Skilled at establishing rapport with diverse audiences, from
union workers to board team members. Solution-oriented with an eye towards bottom-line results.
EDUCATION
BA Chemistry and BA Biology; Moorhead State University, Moorhead, MN
Microbiology courses including Microbiology, immunology, and pathogenic micro.
WORK EXPERIENCE
FOSS NORTH AMERICA 2015-PRESENT
Key Account Manager/ 2016-PRESENT
• Present new business opportunities to clients and effectively execute new projects.
• Responsible for the development and achievement of sales through the direct sales channel.
• Focus on growing and developing existing clients, together with generating new business.
• Write and execute business plans for key clients.
• Act as the liaison between the customer and all relevant divisions.
• Project manage for inline grain and milling activities.
Grain and Milling Industry Sales Manager/2015−2016
• Strategic Account Manager with 3 key accounts.
• Develop new business relationships and provide solutions for their pain points.
• Provide quality service to existing customers.
• Drive NIR and Chemical Analysis equipment from top down selling.
• Mentor and train Retail Sales Managers to increase their success within Grain and Milling Segment.
CARGILL, INC., Minneapolis, MN 1997 – 2014
HORIZON MILLING
Regional Food Safety, Quality, and Regulatory Manager / 2010 – 2014
Manage food safety, quality, environmental, regulatory, customer inquiries, requirements, and talent development
for up to 12 sites, 37 staff in 12 states.
• Provide vision and direction and motivated team through Recognition/Engagement leading to a world-class
engagement score of 85%.
• Led team to achieve FSSC 22000 food safety certification through development of policies, procedures and
audits that ensured compliance.
• Facilitated an asset divesture, corporate merger, major software system change, and 3rd
party audit change.
• Evaluated process identifying preventative actions and followed through to implementation. Reported on
progress to key customer’s Board of Directors.
• Reduced customer incidents >30% through development of food safety culture including awareness and
training, equipment/systems upgrades, and method changes.
• Created responses for customers’ inquiries/requests including removing micro specs, justifying stance on
testing.
• Provided technical assistance to customers for regulatory issues, specification conformance, labeling, audits,
microbiological criteria, vendor surveys, as well as managing internally.
• Facilitated wheat management issues and optimization with formula planning team.
2. Scott D. Jensen, page 2
Assistant Regional Food Safety, Quality, and Regulatory Manager / 2008 – 2010
Managed food safety, quality, environmental, regulatory, customer inquiries, requirements, and talent
development for four facilities in three states.
• Spearheaded the recruitment and development of QA Managers and Technicians to promote engagement and
high level of performance.
• Developed a method for risk analysis that saved over $250,000 on one incident alone.
• Created single response form for reduction of customer specific responses greatly reducing site document
preparation time.
• Led Instrumentation Management Systems team to revitalize documentation program and achieve GFSI-BRC
certification.
• Consolidated and rewrote methods for Business unit finalizing approach to allow centralized posting of
documents to software.
• Presented business model changes on centralized lab to senior leadership team and entire Business Unit on
what Quality Management is, and received unsolicited positive response.
Instrumentation Manager / 2007 – 2008
Managed centralized instrumentation lab including designing lab, hiring staff, budgeting, making vision, leading
change through organization.
• Lead and managed culture change from individual sites to a centralized approach.
• Designed, implemented, and managed centralized lab NIR approach, which cut the calibration error 50%
leading to record setting yields and more stable production.
• Interfaced with R&D, and implemented new technologies including new NIR platform and rheology evaluation.
SCIENTIFIC RESOURCES CENTER, Memphis, TN
Research Scientist / 2002 – 2007
Evaluated technology for Cargill; applied technologies to food forensics and product development.
• Facilitated business unit’s NIR group collaboration streamlining resource use.
• Researched new NIR developments.
• Proposed, organized, and ran projects for 9 Business Unit categories worldwide.
SWEETENERS NORTH AMERICA (SNA) leased ProGold, LLC
Quality Instrumentation Specialist / 1997 – 2002
Decided technologies to purchase, troubleshot and fixed equipment, developed and implemented PM programs for
equipment, developed budget, and supervised technicians.
• Consolidated SNA’s methods, procedures, purchasing policy, and NIR use.
• Proposed and executed a study to show fleet spectral matching on NIR.
• Established centralized repository of information between sites including LIMS.
PROFESSIONAL DEVELOPMENT
• Quality Systems and Safety Knowledge: Experience interacting with state Departments of Agriculture and the
FDA; Sanitation lead, FSSC 22000 auditor certification, Kansas State Milling and Baking, GFSI-BRC, SQF, GMP,
GLP, GHP, ISO-9000, HACCP, ergonomics, safety, and CHO.
• Management Skills: Establishing vision, business plan organization, supervision of staff locally and remotely,
coaching and mentoring, budget/justification preparation, performance reviews, recruiting and hiring, salary
recommendations, customer issue and inquiry resolution, OJT, international correspondence and travel,
material procurement, working with suppliers/external manufacturers on meeting expectations; Certified
Toastmaster
3. • Computer Experience: many analytical and statistical software programs, commercial LIMS, commercial
Operating Systems, relational databases, internet site development; DCS interfacing; Graphical and visual
development software; SAP.
Scott D. Jensen, page 2
TRAINING
• Fundamentals of Management; High Performance Management, Apollo Root Cause Analysis, six sigma, ISO-
9000 auditor, HACCP, GLP, Reliability-Centered Maintenance, ISI-NIRS 2 software, Millennium, Vibration
Analysis, First Aid, CPR, AED, OSHA general industrial training, Train the Trainer, Respirator training, People
Skills, Covey.
• Experienced many kinds of statistics and data interpretation, software, and lab instrumentation.
ADDITIONAL LEADERSHIP
• Established and operated non-profit Taekwondo community outreach in Montrose, MN.
• Montrose City Council member / January 2009 – Dec 2012.
• Eagle Scout, Boy Scouts of America.