1. Saumya Thomas
59 Haverty Trail, Brampton, ON L7A 0S4 647.669.0961 saumya.thomas87@gmail.com
OBJECTIVE
Seeking challenging opportunities to bring value to organizations utilizing analytical thinking and relevant
expertise to help the organization comprehend its long term goals
OVERVIEW
• Over 7 years experience in IT
• Bachelor of Computer Applications
• Elicited business requirements and translated to business requirement specifications document
(BRD) in order to create processes in mainframe
• Identified key challenges associated with gathering requirements and leverage best industry
practices to mitigate them
• Having experience in health and welfare domain in requirement gathering from client, analysis,
configuration and testing
• Experience in preparing test plans and test cases and execution of unit, integration regression
testing and test planning
• Having good experience in analysis, configuration (coding) and testing
• Wrote, maintained and supported variety of reports or queries utilizing appropriate reporting tools
and assisted in development of standard reports for ongoing customer needs
• Maintained data integrity in systems by running queries and analyzing data, responsible for
preparing monthly and annual report.
• Have knowledge about SAP, System Development Life Cycle (SDLC) and Software Testing Life
Cycle (STLC)
• Experience in working within informatica developers to achieve ETL process model as per client
requirement
• Having experience in writing mainframe jobs for report creation, data manipulation and testing
COMPETENCIES
• Strong business and technical vision, team builder with effective people skills to allow close work
with senior management
• Have good analytical, Inter-personal and communication skills and ability to work independently
and manage multiple task assignments
• High achiever, innovative, result-oriented and creative problem solver
• Well conversant with industry quality standards while executing projects
• Ability to understand new technology and business quickly
• Have a can attitude, ability to prioritize task and work well under pressure
TECHNICAL SKILLS
Operating Systems : Windows, UNIX
Language Known : C, C++, Java, VB.net
Web Development Language : HTML, DHTML, C#
Tools : KLG Tools, Informatica workflow, IBM LAN Transfer, Citrix,
TestLink, Mantis, QTP
M S Office : Access, Word, Excel, PowerPoint and Outlook
Databases : Sybase, SQL, DB2
Mainframe : JCL, TSO/ISPF, CICS, VSAM, SAS, SUPER-C, Abend-Aid,
XPEDITOR, File Manager

2. Saumya Thomas
647.669.0961 saumya.thomas87@gmail.com
Recognitions
• Received recognition award 2 times for delivering projects with 100% quality (Eagle Award)
• Received recognition award 3 times for automation project and error analysis (Feather In The
Cap Award)
• Commended by clients and management for successful delivery of projects
WORK EXPERIENCE
Xerox Business Services 10/2008 – 10/2015
Associate Business Analyst (07/2012 – 10/2015)
Projects
Medical deduction reconciliation project- This project was to reconcile data given by client against health
and welfare deduction table in Sybase, approximately for a million employees.
Automated Elevation Tool – This tool creates any number of mainframe transaction files from given excel
spread sheet to enroll the participants in to the DB2 database
Accountabilities
• Collected requirement specifications, created BRD, process flows, use cases and screen
mockups as needed
• Produced test plans, test cases for BRD changes requested by client to insure data integrity and
quality
• Performed manual unit, integration, UAT and regression testing to ensure functional requirements
were met
• Reviewed BRD and created data mapping and validation document
• Documented project phases, managed ongoing development of functional specifications, testing,
implementation and troubleshooting
• Developed Unix scripts and mainframe jobs as necessary to maintain data or to perform research
and analysis
• Validated data processing results, reported errors and resolved issues
• Maintained acceptable quality and productivity level in accordance with service standards
• Implemented mainframe DB2 processes for new clients
• Created, updated and executed SQL queries for research and analysis
• Resolved file FTP and format issues with clients and vendors
• Automated mainframe processes using JCL and Unix scripts to save time, cost and ensure
quality
• Developed SQL stored procedures for automation
• Sent files and reports to clients using SLFT, client/project centre and PGP encrypted methods
• Monitored recurring and non-recurring data processing job streams
• Attended weekly calls with onshore team and clients to discuss about status of assigned and
upcoming projects
• Liaised with third parties stakeholders and clients to discuss about ongoing projects
• Automated mainframe processes like SSN change, SSN delete using JCL and Unix scripts to
save time, cost and ensure quality
• Ensured client deliverables and service level agreements were met

3. Saumya Thomas
647.669.0961 saumya.thomas87@gmail.com
Production Analyst (06/2010 – 07/2012)
• Created, updated and executed SQL queries for research and analysis
• Sent files and reports to clients using SLFT, client/project centre and PGP encrypted methods
• Addressed production scheduling errors and provided assistance/analysis as required
• Monitored process work flows using Informatica system
• Managed escalated issues, documented procedures and controls
• Performed process schedule activities, recommended solutions to meet requirements
• Defined and maintained job scheduling requirements
• Resolved file FTP and format issues with clients and vendors
• Maintained acceptable quality and productivity level in accordance with service standards
• Monitored non-recurring and recurring data processing job streams
Senior Production Associate (10/2008 – 06/2010)
• Managed work according to production calendar and PITT
• Initiated at year end activities for updating production calendar, PITT and mainframe process
scheduling
• Performed process schedule activities, recommended solutions or alternate methods to meet
requirements
• Maintained acceptable quality in accordance with service standards
• Monitored automated data processing job streams running in mainframe
• Transmitted reports and files to clients using SLFT, client/project centre and PGP encrypted
methods
• Supported IBM mainframe production environment, ran and entered scheduled files
• Processed adhoc data updates and data loads requested by onshore team
• Resolved production scheduling errors and provided assistance/analysis as required
Kotak Life Insurance 06/2007 – 10/2008
Analyst (06/2007 – 10/2008)
As a key member of the Customer Segmentation team at Kotak Life Insurance I was responsible for
understanding customer’s needs and goals, along with how they interact with the organization, also
develop customer strategies based on that understanding
Accountabilities
• Worked in collaboration with strategic partners to identify customer centric strategies and make
recommendations on short and long-term tactical plans to meet new and existing customer needs
• Extracted and analyzed all aspects of customer touch points and insights, to identify trends and
patterns, and uncover issues and opportunities to ensure a legendary customer experience
• Leverage statistical models for the purpose of better understanding customer behavior and needs
as well as to predict future outcomes based on customer profiles and segments
• Focus on truly understanding customer behavior by continually appending customer-level insights
to the development of actionable strategies
• Provided value added analysis to answer questions and anticipate the needs of the business
teams

4. • Created presentations for senior management that clearly and concisely focus on analysis and
recommendations
• Worked in a demanding environment by prioritizing tasks and escalating/communicating issues to
senior analyst as required
Saumya Thomas
647.669.961 saumya.thomas87@gmail.com
EDUCATION
Bachelor of Computer Application
Mahatma Gandhi University 2007
TRAINING AND PROFESSIONAL DEVELOPMENT
Manual and Automated Software Testing 2015
Spectrum Solutions
Diploma in Business Process Outsourcing 2011
NETPRO
Certification for Programming in C# 2008
Aptech Computer Education