1. A. Vinod Kumar
No.10, Whitefield Main Road,
Whitefield, Bangalore – 560 066
Mobile: +91-81050 22003
E-mail: volvansvinod@yahoo.co.in
Professional Summary: Business Analyst/Project Manager with 15 years of experience, out of which 11
plus years hands on Business Analyst & Testing experience in areas of Finance & Accounting, Mortgage and
Supply Chain Management with additional skill set of delivery management, project management and people
management. Customer oriented, multitask professional with excellent analytical and logical skills and works well in
challenging, highly demanding environments individually or as part of team and has ability to nurture the team
Profile:
• 15 years of experience in area of Finance & Accounting, Banking -Mortgage, Supply Chain
Management domains
• 11 plus years of IT experience in requirements gathering, analysis, testing and implementation of
projects
• Certified Prince 2 Practitioner
• Certified Scrum Master (CSM)
• Lead multiple projects of varying complexity and scale with competencies to requirement analysis,
business process and system analysis for various domains like Accounts Payable, Accounts Receivable,
Retail, Order management, Chargeback, Collections, Supply chain management, Mortgage
• Demonstrated success in delivering business transformation solution for projects which resulted in
operational improvement, operational efficiency and improved service delivery
• Excellent knowledge of business process automation and work flow concepts
• Good Experience in analyzing business scenarios, writing functional requirements through face
to face interviews with users
• Proficient in creation of Use Case Scenario’s, Test Case scenario’s, business process and process flow
diagrams
• Involved in end to end activities from requirements till implementation of Supply Chain management
product
• Handled team size of 15 managing project with key focus on optimal utilization of resources, quality & on-
time deliverables, team building, coaching, guiding. Able to lead in high demand situations
• Good knowledge in Software Testing Life Cycle, Software Development Life Cycle & Project
Management
• Involved in Test Effort Estimation & Test Proposals
• Institutionalized STLC process in the testing team as a part of process improvement activity for effective &
quality deliverables
• Strong in Stakeholder & Customer Orientation and Interfacing Skills
• Focused, versatile, dependable, multi-task oriented, flexible, positive, able to adapt effectively to
challenging situations
• Instrumental in getting exceptional voice of customer rating for the project from Client, by suggesting value
added feature from usability perspective
• Completed On Job Training in US and Client Certified Underwriter
• Onsite Exposure in Requirements Gathering, UAT, training the end user and Implementation of product
• Good exposure to MS Office Suite, MS Visio
2. Deputy Manager at Wipro Ltd – March 2010 to till date
Role: Business Analyst/Project Manager
Domain Experience: Finance & Accounting and Supply Chain Management
Product: BPM Tool & SCM Tool
Role:
• Responsible for conducting requirements analysis, documenting high level workflow solutions, formulating
change request, facilitate end-user evaluation, deliver training, make the process go-live and delivering the
project on time
• Responsible for requirements gathering, documenting business & functional requirements, user
acceptance testing & implementation of system (BPM application & Supply Chain management product)
• Work with customer to evaluate & develop logical work flows and maintain constant communication with all
the stakeholders of the project to design and deliver appropriate solutions that meet the business needs
• Collaborate with users to define and document As-Is & To-Be business process document
• Extensively interact with subject matter experts of business to understand the business process and
identify the scope for process improvement. Deliver optimal solution for improvements
• Translate the client requirements into tangible deliverables such as Business solution document, functional
specifications, uses cases, user stories, workflow/process diagrams
• Provide walk through for the documented solution to the development and testing team
• Responsible for getting signoffs for Business Requirement document and Functional Specification
document
• Reviewing & provide signoffs on system integration test cases, user acceptance test cases created by
team.
• Carried out regular triage meetings to recognize and determine critical testing fault
• Coordinating with the development team and other stake holders of the project for speedy closure of
defects and clarifications
• Liable for getting signoff from the customer for the delivered application
• Delivered training to end users in respect to product and usage of the system
• Preparing closure documents for UAT and implementation phase
• Document and Prioritize the change request and co-ordinate with the stakeholder for speedy
implementation or prioritized change request into the system
• Worked on analyzing the process gaps and suggested several process improvements and best
practices into the product/
• Analyze & prepared Product Matrix & Transaction matrix of projects across verticals to identify the
unique features available
• Facilitate with the product management team to implement new/identified unique features into the
product
• Providing implementation & business support for the client
• Conduct Weekly and Monthly review call with the customers to monitor the vigor of the project post
go-live
• Providing quick solution, workaround for the issues that come post-implementation
Business Analyst at Birlasoft Pvt. Ltd – July 2008 to May 2009
Role: Test Lead
3. Domain Experience: Energy & Utilities
Role:
• Preparing Test strategy, Test Plan and Traceability matrix
• Reviewing of system integration test cases created by the team
• Involved in GUI Testing, Web Testing, System Integration Testing of the application
• Effectively handling Defect management for timely closure with all stakeholders by conducting regular
status calls
• Liaise with all the stake holders of the project for any project related issue
• Daily Status Reporting to the Client & Business Project Managers
• Prepared Test closure documents for signoff
• Conducting internal quality audits to liaison with the Client quality standards
• Handling project management activities
Business Analyst at Birlasoft Pvt. Ltd – Jan 2007 to June 2008
Role: Business Analyst
Domain Experience: Mortgage
Role:
• Preparation of Use Cases & Functional Specification documents for product releases
• Writing story boards for the requirements
• Performed GAP analysis between Unifi & Easy Lender Products
• Performed project auditing with every iteration of work and created standards and checklists for the
BA team
• Estimating test efforts for the projects
• Documenting & Reviewing of Test Pan, Test Cases & Test Data for Functional Testing
• Conducting status calls with all the stakeholders of the project
• Mentoring & Imparted training session on Mortgage for Testers
Sr. Associate at Wipro Ltd – Aug 2004 to Dec 2006
Role: Subject Matter Expert - Underwriting
Domain Experience: Mortgage
Role:
• Prepared Change request document
• Prepared Test Case & performed Functional & GUI Testing
• Defect Reporting & tracking for closure
• Maintaining Query Tracker
Sr. Associate at Wipro Ltd – Jan 2003 to July 2004
Role: Underwriting
Domain Experience: Mortgage
Role:
• Analysis of Risk involved in approving mortgage loans with reference to the Client’s Guidelines including
credit review, verifying repayment capacity and analysis of loan documents
• Conducted training session to team members & Prepared Training Manuals and SOP’s
• Preparation of monthly MIS Reports
Sr. Accounts Assistant at Nittany Decision Services Pvt. Ltd – Aug 1999 to Nov 2001
4. Domain Experience: Finance & Accounts
Role:
• Responsible for Accounts Payables & Receivables, Reconciliation’s processing of 8 Centers
• Supported implementation team for conversion project of AP module into Integrated
SAP FI
Recognition at Work:
• Received Mavericks award consecutively 2 times for best project of the quarter
• Received best employer for the quarter for getting exceptional rating in voice of customer from
the customer
Academic:
M.B.A (Finance) from Madurai Kamaraj University through Distance Learning
Bachelor’s Degree in Corporate Secretaryship from University of Madras
Certified Prince2 Practitioner
Certified Scrum Master (CSM)
Professional Training:
Trained in Core Banking and Trade Finance Domain
Trained in QTP & Selenium Automation Testing Tool
Trained in Project Management tools
Trained in Quality Management (Green belt, Six Sigma, Lean)
Skills:
Functional: SAP, Empower, Uni Fi Pro, Easy Lender,
Documentation Models: Word, Excel, Power Point, MS Visio
Writing SQL Queries
Manual Testing
Tools: Quality Center, Team Forge, Clear Quest, Support Logix, Bugzilla, Testopia