2. INTRODUCTION
SWIGGY is an online food ordering and delivering service based in Bengaluru,
Karnataka, India
FOUNDED in 2014
TAGLINE: when you are hungry think of us!
→ FOUNDERS:-
1. RAHUL JAIMINI
2. SRI HARSHA MAJETY
3. NADAN REDDY
3. History
→ In 2013, Nandan Reddy and Sriharsha Majety, both alumni of Birla Institute of Technology
and Science (BITS) Pilani, started a logistics company called Bundl which connected small and
medium companies to courier service providers. After a year, they wanted to build an online
hyperlocal logistics company in the restaurant industry.
→ They approached Rahul Jaimini, an IIT Kharagpur alumnus, who was working as a software
engineer for online fashion retailer Myntra at that time and together, they rolled out Swigg.
4. Business Model of Swiggy
The cost of serving customer in restaurant(greater) and
commission paid to swiggy( lesser) is making a great
deal.
Restaurants get wider access customers, which is not
possible in traditional set up.
A typical restaurant in metro city can serve max 50- 60
customers at a time.
Swiggy’s business model is not only sustainable but also
scalable
5. Swiggy Target Customers
20-30 years old
College Students
Working Professionals
E-Commerce Savvy
SWIGGY A Crowd that is living away from
their hom
6. Marketing Strategy
Swiggy uses Google Display Ads and Text Ads to
advertise to customers looking for food. They
also advertise on Facebook to specific users.
These advertisements reach their intended
demographic and provide them with an
additional channel for driving traffic to their
website or app.
8. How it Works
Swiggy operates through its website and mobile application. Users can read the menu and place the
order on its website or its Android or iOS application. Once the order is placed, a delivery person is
assigned for that order that collects the food from the restaurant and delivers it to the location
decided by the customer. Payment can be made through cash on delivery, net banking, credit and
debit cards and digital wallets.
. What differentiates Swiggy from its competitors (strength)
It has its own fleet of delivery boys who are equipped with smartphones and the Swiggy app.It does
not have a minimum order policy More Reliable→ Fast delivery→ Expansion→ Neat packaging→
Delivery is free.
10. Conclusion
Though at earlier stage it suffered some loss but today it has become the leading food delivery
app
Second fastest food delivery company after Dominos
Initiatives beyond food delivery-SWIGGY DASH
SWIGGY SUPER