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Organizational Culture
 “Organization culture prescribes norms
and procedures for the employee’s action
towards clients, competitors, superiors,
subordinates and peers.”
Sources of culture
 Rituals(type of behaviour)
 Language
 Stories
 About the boss
 About getting fired
 About relocating
 About promotions
 About crisis situations
 About status considerations
 Material Symbols
Characteristics of organization
culture
 Risk tolerance
 Direction
 Unit integration
 Management support
 Identity
 Reward system
 Control
 Conflict tolerance
 Communication
pattern
Functions of Organizational Culture
 Culture provides a sense of identity to members
and increases their commitment to the
organization
 Culture is a sense-making device
for organization members
 Culture reinforces the values
of the organization
 Culture serves as a control
mechanism for shaping
behavior
Understanding
Organizational Culture
Antecedents
• Founder’s values
• Industry & business
environment
• National culture
• Senior leaders’
vision and behavior
Organizational
Structure &
Practices
• Reward systems
• Organizational
design
Organizational
Culture
• Observable artifacts
• Espoused values
• Basic assumptions
Group & Social
Processes
• Socialization
• Mentoring
• Decision
making
• Group
dynamics
• Communication
• Influence &
empowerment
• Leadership
Organizational
Outcomes
• Effectiveness
• Innovation &
stress
Collective
Attitudes &
Behavior
• Work attitudes
• Job satisfaction
• Motivation
Types of Cultures
 Subculture
 Dominant culture
 Strong culture
 Weak culture
 Authoritarian culture
 Participative culture
 National culture
Socialization
 It is the process that adopt employees to
the organization culture.
 The new employees are to make aware of
the organizational culture
 The adaptation process is called as a
socialization.
Three stages of socialization
 Prearrival
 Encounter
 Metamorphosis
IBUS 681, Dr. Yang
9
Henry Ford, founder of the Ford
Motor Company said:
 Getting together is beginning
 Keeping together is progress
 Working together is success

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Unit 4--- Organization culture

  • 1. Organizational Culture  “Organization culture prescribes norms and procedures for the employee’s action towards clients, competitors, superiors, subordinates and peers.”
  • 2. Sources of culture  Rituals(type of behaviour)  Language  Stories  About the boss  About getting fired  About relocating  About promotions  About crisis situations  About status considerations  Material Symbols
  • 3. Characteristics of organization culture  Risk tolerance  Direction  Unit integration  Management support  Identity  Reward system  Control  Conflict tolerance  Communication pattern
  • 4. Functions of Organizational Culture  Culture provides a sense of identity to members and increases their commitment to the organization  Culture is a sense-making device for organization members  Culture reinforces the values of the organization  Culture serves as a control mechanism for shaping behavior
  • 5. Understanding Organizational Culture Antecedents • Founder’s values • Industry & business environment • National culture • Senior leaders’ vision and behavior Organizational Structure & Practices • Reward systems • Organizational design Organizational Culture • Observable artifacts • Espoused values • Basic assumptions Group & Social Processes • Socialization • Mentoring • Decision making • Group dynamics • Communication • Influence & empowerment • Leadership Organizational Outcomes • Effectiveness • Innovation & stress Collective Attitudes & Behavior • Work attitudes • Job satisfaction • Motivation
  • 6. Types of Cultures  Subculture  Dominant culture  Strong culture  Weak culture  Authoritarian culture  Participative culture  National culture
  • 7. Socialization  It is the process that adopt employees to the organization culture.  The new employees are to make aware of the organizational culture  The adaptation process is called as a socialization.
  • 8. Three stages of socialization  Prearrival  Encounter  Metamorphosis
  • 9. IBUS 681, Dr. Yang 9 Henry Ford, founder of the Ford Motor Company said:  Getting together is beginning  Keeping together is progress  Working together is success