Sara Trull is an execution-driven operations professional with over 15 years of experience in sales, operations, account management, project management, logistics, and budget control. She has a proven track record of helping companies achieve annual sales growth of 20% for 6 years. Currently she works as an Operations Manager for HiEnd Accents in Irving, Texas where she oversees customer service, production operations, inventory management, and hiring and training. She has a Master's in Business Administration from the University of Texas at Arlington.

1. Sara Trull
7005 Misty Meadow Lane Ÿ Arlington, TX 76002 Ÿ 817.715.9832 Ÿ saratrull168@gmail.com
PROFESSIONAL SUMMARY
Execution-driven, quick learner Operation Professional with expertise in aspects of sales and
operations, including account management, project management, new technology
implementation, logistics, and budget control. Demonstrate successful project management
techniques in a company with annual sales growth in 20% for 6 years. Regularly optimizing
processes and streamlining operation in demanding work environment requiring a high level
of precision. Personable, well travelled individual who enjoys working with customers and
colleagues from all countries and cultures.
EXPERIENCES AND SKILLS
- Strategic Business Planning - Strategic Operation Implementation
- Material Requirement Planning (MRP) - Customer Relationship Management (CRM)
- Talent Recruiting and Training (HR) - Logistics Management
- Critical Thinking - Persistent, Goal Oriented and Results Driven
- Bilingual in English and Chinese (Mandarin)- Professional Demeanor
- MS Office (Outlook, Word, Excel and Power Point), Photoshop, SAP Business One and EDI
CAREER
OPERATIONS MANAGER, 2011-2016
HiEnd Accents, Irving, TX
• Evaluate and Process major accounts’ sales proposals, contracts and EDI operation
implementations.
• Manage and oversee customer service and production operations.
• Processed domestic and global transportation arrangements, including daily UPS &
FedEx ground as well as LTL shipments.
• Analyze and forecast inventory level for purchasing.
• Support product development with sewing skills and textile knowledge.
• Recruiting, interviewing, hiring, coaching and training of new hires.
• Create and sustain systems that support company goals and initiatives and devise
strategies/procedures to consistently improve processes.
• Tackle daily dynamic business challenges and issues and resolve in efficient manner.

2. OPERATION ASSOCIATE, 2008-2011
HiEnd Accents formally HomeMax Imports, Dallas, TX
• Maintained company website for E-commerce and Marketing and product data.
• Worked and monitored quality checks on merchandise from China and provided
recommendation or feed backed issues to China.
• Performed Orders and invoice operations.
• Managed customer service, product returns and exchanges while ensuring customer
satisfaction along with maintain financial obligations.
• Worked as sales associate in the showroom during national trade shows.
GRADUATE ADVISOR ASSOCIATE, 2007-2008
The College of Business Administration
University of Texas at Arlington, Arlington, TX
‧ Provided admission requirements for MBA programs and assist in academic advices
‧ Processed degree plans to determine academic waivers
‧ Represented Business School as a liaison between faculty, staff, and students
ASSISTANT SALES MANGER, 2004-2006
Old Greenpine Company Limited, Taichung, Taiwan
International Business Department
‧ Planned and executed annual international promotional marketing, sales and advertising
campaigns in Europe.
‧ Coordinated team of sales associates.
INTERNATIONAL SALES, 2002-2004
Bellway International Co., Ltd, Taichung, Taiwan
International Business Department
‧ Recommended and implemented internal control procedures and documentations
‧ Coordinated with purchasing department in raw materials procurements to acceptable
inspection standards and procedures.
Sales, 1998-2002
Metolia Bags Mfg. Corp., Taichung, Taiwan
International Business Department
‧ Increased sales revenue by 20% in year 1999 and rewarded with substantial bonus.
‧ Built successful relationship with new clients from the trade fairs and secured purchase
orders.
EDUCATION
MASTER OF BUSINESS ADMINSTRATION, 2008
UNIVERSITY OF TEXAS AT ARLINGTON – ARLINGTON, TX