ICT helps in enhancing the learning outcomes. This is especially valid for today's demanding learners.

1. Use of ICT for enhancement of quality
learning outcomes
3rd World Summit on Accreditation (WOSA-2016)
19 March 2016
Dr S G Deshmukh
ABV-Indian Institute of Information Technology &
Management,Gwalior

2. Key talking points..
 Opening remarks
 What are the learning outcomes?
 Today’s learner
 Role of ICT in enhancing the quality of outcomes?
 Insights gained through a course
 Closing remarks
2

3. Context..
Accreditation serves two major purposes:
 to assure quality
 to assist in the improvement process
Accreditation is outcome based !
Quality of “learning outcomes” - a serious issue
focus of Effectiveness has changed from
Instructor-focused Teaching
to
Student-focused Learning

4. Perspectives on learning
outcomes
 Learning Outcomes are specific statements of what students should
know and be able to do as a result of learning (Morss and Murray,
2005)
 Learning outcomes are explicit statements of what we want our
students to know, understand or to be able to do as a result of
completing our courses(Univ. New South Wales, Australia)
 Learning outcomes are statements that specify what learners will
know or be able to do as a result of a learning activity. Outcomes are
usually expressed as knowledge, skills or attitudes(American
Association of Law Libraries).
 Outcomes are narrower statements that describes what students are
expected to know and be able to do by the time of graduation (NBA, India)
4 4

5. 5 5
Working Definition
Learning outcomes are statements of what a
student should know, understand and/be able
to demonstrate after completion of a process of
learning
 The learning activity could be, for example, a lecture, a lab
module , activity in a tutorial
 Learning outcomes must not simply be a “wish list” of what a
student is capable of doing on completion of the learning
activity.
 Learning outcomes must be simply and clearly described.
 Learning outcomes must be capable of being validly assessed.
 They should facilitate learning

6. Typical learning outcomes..
 Knowledge
 Skills
 Abilities

7. Learning outcome.. cont.
 Knowledge is the theoretical or practical
understanding of a subject. Knowledge is an
understanding. It’s mental or theoretical.
 Skills are the proficiencies developed through
training or experience Skills are usually something
that has been learned. We can develop our skills
through the transfer of knowledge.
 Abilities are the qualities of being able to do
something.

8. Learning outcomes must be..
 Measurable/observable
 Manageable, and
 Meaningful

9. Quality framework.. PDCA

10. Why ICT for Today’s learner ..
 Their world is flat !
 Constantly surrounded by ICT
 ICT is available in variety of forms
 Web/social media has provided a different
platform altogether !
 Engagement of such learner is a challenge
 Proposition:
 Quality of learning outcomes can be
enhanced by use of ICT !

11. Remarks..
 ICT in broader sense
 Not only as an enabler for teaching-learning
process, but also to:
 Establish connectivity
 Enhance quality of engagement
 Enhance quality of outcomes

12. ICT Capability
IT
capability
Meaning Example
Transactional IT can transform
unstructured processes
into routine transactions.
Uploading of content, evaluation, attendance
etc Student can be structured
Automatical IT can replace or reduce
human labor in a routine
process
Preparation of attendance reports,
preparation of defaulters, weak student
reports etc.,
Analytical &
Informational
IT can bring complex analytical
methods to bear on a process .
IT can bring vast Am
ounts of detailed
information into process,
Calculations of performance, student
/teacher evaluation using multi-
attribute decision making models
Data on extensive profile of students,
their background
Tracking IT allows the detailed
tracking of task status,
inputs, and outputs
Tracking the status of a particular
student tracking attendance,
assignment status, performance and
giving alerts

13. Spirit behind enhancing
quality of LO
 DMAIC as a template
 Quality concern
 Improvement focus
 ICT as an enabler
 Learning is facilitated
 Helps in hands-on experience
 Engagement is enhanced

14. DMAIC
 Define, Measure, Analyze, Improve, Control
 Very structured
 Links a quality initiative directly to measurable
outcomes
 Technology interventions possible

15. Phase Brief use of ICT Remarks
Define Use of multi-media content(Youtube etc,)
class room engagement through case
studies, field studies where IT can be
used
Helps in defining sharpened learning
outcomes (measurable and
manageable)
Collaborative social tools helped in
understanding the team work group
motivation
Measure Adoption of various web based or on line
statistical tools., use of LMS (learning
Management System)
Assists in quantifying and assessing
the learning outcomes
Analyze Use of simple statistical tools Aids in analyzing the outcomes and
reviewing the same. The PDCA
cycle helps in this .
Improve Use of feedback through social media, Helps in identifying direction for
improvement. The change in
behavior and attitude change can be
noticed.
Control Standardizing the outcomes ones the
stability is ensured. This can be done by
extensive documentation which could be
IT enabled.
Facilitates in transferring the
process know-how to other courses

16. DMAIC refined..

17. Typical learning outcomes..
 Knowledge
 Skills
 Abilities

18. Case study
 Course name: MEL420: TQM
 Curriculum designed jointly by IIT Delhi,
Industry associations and industry
 Focus on applications of TQM
 Emphasis on “Learning-by-doing” through the
framework of Plan-Do-Check-Act (PDCA).
 Offered at IIT Delhi
 It is 3-0-2 course (meaning 3 lecture hours + 2 lab hours per
week) : In all 42 lecture hours + 28 lab hours, total of 70
Hours)

19. Innovations…
 Stimulating assignments ( 7 QC tools, on bad
designs, poka-yoke, QFD) and case studies
 Emphasis on syndicate exercises and Open
ended assignments
 Project component helps to relate real life
experiences in and around
 Technology enabled
Poka yoke for : Registration process at IITD,
Items such school bag, LCD projector

20. TQM through Youtube
Module: Fundamentals
Sn Video Link Duration
1 A Handy Guide to Quality
by CQI
http://www.youtube.com/watc
h?v=Cs0egDUI3AU
4.39 Min
2 Tom Peters about
Excellence
http://www.youtube.com/watc
h?v=d6kVOHTbDdw
5.18 Min
3 Quality Control/Assurance
at BM Private Ltd
http://www.youtube.com/watc
h?v=-Y1SUAEZink
1.09 Min
4 Deming’s fourteen points http://www.youtube.com/watc
h?v=edE0Cli943k
4.44 Min
5 Deming’s PDCA cycle http://www.youtube.com/watc
h?v=wE7EXRKYKy0
3.31 Min

21. Student Activation
Average
retention rate
5%
10%
20%
30%
50%
75%
80%
Lecture
Reading/Books on TQM
Audiovisual/Multi-media/Youtube
Demonstration/Hostel, SAC
Discussion /Lab exercises- Syndicate group
Practice by doing/Project work applied
Implementing? Simple campus based initiatives
passive
student
active
student
Doing:
Learning to do
Listening:
Learning aboutt

22. Learning outcomes through..
LO Through
Knowledge Minor examination , Book review
Skills Lab, syndicate exercise , Games
Ability Implementation of mini project /idea in a
hostel, academic section, hospital
Attitude/
Behavior
Team spirit, leadership, motivation etc.
,Positive frame of mind towards others ?

23. Student Learning Outcomes
Appropriate measures of Learning
Outcomes include:
Direct Measures (all students)
 Capstone projects
 Samples of student work
 Project-embedded assessment
 Observations of student behavior
 Performance on a case
study/problem
 Pre-and post-tests
Indirect Measures
 Alumni, employer, student
surveys
 Focus groups
 Job placement statistics

24. Insights..
 Student does not only consume the final
product (therefore, are customers), but also
participate in its production (therefore, is co-
producer). ICT enables this !
 The student may not be the product. The real
product is the learning of the students and the
consequent change in behavior. That is where
outcomes matter !
 Learning as a team effort between teacher and
the student. Jointly, they produce a product
that is learning of the student. Both parties are
responsible participants in that process.

25. Remarks..
 LO help to understand the subject matter
 ICT as an enabler
 Learning translated into action !
 Key ability: Problem-solving approach through
synergistic teamwork and emphasis on process
approach

26. Platform for development of Soft
skills …..making of a documentary !
Narrow gauge Railway
Narrow Gauge Railway was
started in year 1904 and
was named Gwalior Light
Railway (GLR) which
covered the distance from
Gwalior to Sabalgarh.
 In June 1909, the track was
ready up to Sheopur Kalan.
 The width of the track is 610
mm(The smallest !)
.http://www.youtube.com/watch?v=A5bZyN
q5k9Q

27. Observations..
 Treat ICT as a vital enabler
 Involve students actively
 Social media helps to minimize distance
between teacher and taught !

28. Propositions..
 ICT as a tool to continuously review LO
 ICT as an enabler to enhance quality of
engagement
 Quality of engagement has a bearing on
quality of outcomes

29. Concluding remarks..
 Expectations of today’s learner
 ICT manifested in a variety of forms
 Learning is a challenge
 Outcome may not necessarily be a ‘grade’ to be
earned but many other intangible rewards (such as
going through the process, relating industry
experiences with academics, keeping touch with
faculty and enhancing quality of instructions).
 Continuous improvement helps in improving quality
 ICT as an enabler for improving quality of outcome
 Translation of experiences to other courses as well

30. Thanks due to…
 Prof N V Ratnalikar
and YOU for patient
hearing
deshmukh.sg@gmail.com