1. Sandy Ryan
25 Maple Drive
Middletown, NY 10940
Home: (845) 343-7279
Cell: (845) 800-9406
sandyryan85@yahoo.com
Employment history
2013-2015: Sergent Major, Middletown. Assistant Manager. Setup for new children's store, customer
service and sales, visual merchandising, daily bookkeeping/reports, banking liaison, assist with
scheduling duties and events planning/strategies, inventory, interviewing and training, opening and
closing responsibilities. Became acting store manager on Nov. 16, 2014.
2009-2013: Orange County Community College Association, Inc., Middletown. Food services. Manage
kiosk that serves students and faculty. Customer service, combined with running a cash register,
stocking, making coffee as well as preparing breakfast and lunch items, and ordering items from the
main dining facility to meet needs.
2008-2013: JCPenney, Inc., Middletown. Proven leader in customer service, replenishment,
merchandising, cash register, referrals and new accounts. Chosen to shadow new employees as a
"buddy" during first week. Limited supervisory status. Signing and pricing, inventory, stocking,
recovery, receiving and stocking, repair advice. Worked in women's, children's, catalog and jewelry
departments. Responsible for diamonds, gold, and gems.
2008-2009: McDonald's, Inc., Dolson Avenue, Middletown. Front counter service and trainer of new
employees. Recognized for excellence in customer service.
2001-2008: H&G Webers, Inc., Dolson Avenue, Middletown. Assistant manager. Inside and outside
sales, customer service, ordering, receiving, merchandising, accounts receivable, daily bookkeeping
and banking responsibilities, liaison for corporate accounts and vendors, opening and closing keyholder
responsibilities. Managed store for one year while store manager was out on disability.
Other jobs: Downtown Bagels, front counter service; Middletown Times Herald-Record, copy/design
editor in Features department; Newburgh Evening News, regional pages editor; Community General
Hospital, Harris, assistant public relations director.
Office skills
Familiar with Microsoft Word, Microsoft Office, Open Office and Google spreadsheets; banking;
bookkeeping; accounts receivable; staff scheduling.
Education
BA, magna cum laude, in journalism/mass communications. St. Bonaventure University. 1980.
Community service

2. Dispute Resolution Center, Goshen. Board of Directors, 2010-2013.
Mental Health Association of Orange County. Board of Directors, 2005-2011. Board secretary and
chairman of the fundraising committee. Served on strategic planning committee for three years.
Mount Carmel Church, Middletown. Assisted with outreach programs, coordinating efforts and
gathering donations to help needy in community.
Middletown schools. Fundraising for Fine Arts Department for 7 years.
References
Russell Hammond, Vice President, SUNY Orange, (845) 344-6222.
Greg Gilman, President, H&G Webers, Inc., Retired, (845) 313-7307.
Meg Baisley, Teacher, Middletown Schools, (845) 381-2181.