1. Samuel Rosas
1907 Court Drive, Apt. B - Tracy, CA (95376) - (209) 914-7636 - samuelrosas2009@gmail.com
ObjectiveAn entry level position leveraging information systems skills to drive process improvement
Education
University of the Pacific, Stockton, CA
Bachelor of Science in Business Administration Expected December 2013
Concentration: MIS. Minor: Technology
Relevant Coursework: Applied Differential Equations (ODE), Probability with Applications to Statistics, Calculus I-III,
Operations Management, Database Design, E-Commerce, Networking Management, Strategic Management & Policy
Experience
Operations Intern
JB Hunt Intermodal - Stockton, CA May 2013 - Present
● Managed driver communication with customers, focusing on safety, driver morale and customer satisfaction.
● Analyzed vehicle maintenance data to identify opportunities to improve turn time when scheduled or unexpected
repairs were necessary.
● Utilized TOAD and Maximo databases to pull relevant data on maintenance jobs and inventory to assess potential
bottleneck or inconsistencies.
● Presented findings to operations management and offered recommendations to streamline communications and
processes within the ramp to achieve desired results.
Technology Student
Management Information Systems Courses, University of the Pacific Fall 2012 – Present
● Worked with databases throughout semester using queries, forms, tables and pivot tables to answer business
productivity questions such as sales, customer use and identification of complementary goods.
● Developed an Access database to track room reservations for a fictional company and another to monitor the weekly
status of a fantasy football league, both utilizing common business rules and relationships.
Event Server/Bus
Brookside Country Club - Stockton, CA May 2012 - September 2013
● Provided excellent service based off e-mails from to high profile clients in high capacity events with special
attention to detail fulfilling contract guidelines, ensuring quality of service while minimizing idle time.
Skills
Bilingual: English/Spanish Basic programming skills in C++, HTML/CSS
Expected CAPM(PMI) certification by Dec 2013 Familiar with Microsoft Office, SQL
ActivitiesTreasurer
Biomedical Engineering Society Club - Stockton, CA Fall 2011 - Spring 2012
● Handled the club budget working with ASUOP for reimbursement and budget projections, as well as working on
joint club projects which resulted in improved club communication and activity involvement.
Mixologist
National Bartenders School - Santa Monica, CA March 2012
● Developed communication and customer relationship skills, with attention to legal responsibilities for customer safety,
increasing customer service skills and providing value to employer through increased liquor sales.