Salesforce Basecamp Helsinki 8.5.2018 - Aloituspuheenvuorot

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Salesforce Finland

Opening session

Software

Tervetuloa
Salesforce Basecamp Helsinki
#SalesforceBasecamp

“I have no special talent. I am only
passionately curious.”
- Albert Einstein
#SalesforceBasecamp
“I have no special talent. I am only passionately curious.”
- Albert Einstein

Kiitos kumppaneille
Pääyhteistyökumppanit:
Tapahtumassa myös mukana:

1700’s 1800’s 1990’s TODAY 
2nd Industrial Revolution
Electricity1st Industrial Revolution
Steam
3rd Industrial Revolution
Computing
4th Industrial Revolution
Intelligence
The Fourth Industrial Revolution
#SalesforceBasecamp

Customer Crisis
Source: “World Economic Forum”
Your 
Customer
Your 
Company
The Fourth Industrial Revolution 
is creating a customer divide
59%
Companies lack Fourth
Industrial Revolution
capabilities

Trailblazers
Drive customer success in the Fourth Industrial Revolution
Customer
Innovators
Technology
Disruptors
Global
Shapers

Doing Good and Doing Well 10.5BFY18 revenue
$
$5.4B
FY15
$4.1B
FY14
$3.1B
FY13
$6.7B
FY16
$2.3B
FY12$1.7B
FY11
$8.4B
FY17
#1 Workplace for
Giving Back
#1 World’s Most 
Innovative Companies
Best Places to Work 
for LGBTQ Equality
#1 The  
Future 50
The World’s Most
Innovative Companies

Linda Tenho
Associate Business Analyst 
Success Graduate Program

Our Core Values
In the business of making 
the world a better place
“Only a life lived for others
is a life worthwhile.”
- Albert Einstein

1% Equity 1% Product1% Time
Putting Our Values into Action
1-1-1 Model
2.6M+ Volunteer 
Hours Grants$200M+ 34K+ Nonprofits 
& Education
#SalesforceBasecamp

COM
M
U
NITY
SKI
LLS
REV
ENUE
JO
BS
Charlie Kroll
Ellevest
Sallie Krawcheck
Ellevest
Sylvia Kwan
Ellevest
The Salesforce Economy
Creating millions of jobs and millions of Trailblazers
New jobs 
by 2022
3.3M
$1B+
Social impact
Jobs in 2017
2of the 
Top 10
$859B
GDP impact 
by 2022
Source 1. IDC White Paper sponsored by Salesforce, The Salesforce Economy Forecast: 3.3 Million New Jobs, $859 Billion New Business Revenues to Be Created from 2016 to 2022, October 2017,
2. Burning Glass Report, “Salesforce Skills Demand”, Aug 2016, 3. McPherson Strategies study sponsored by salesforce.org.

Salesforce and Google Strategic Partnership
G SuiteGoogle Cloud Platform (GCP) Google Analytics 360
+

Juha Teljo
Senior Director, Solution Engineering

Customer Success Platform 
for the Fourth Industrial Revolution
#1 
B2C & B2B
Platform
 
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKU
SALESFORCE PLATFORM
EINSTEIN
COMMUNITIES
COLLABORATION
MARKETING
SERVICE SALES
INDUSTRIES
COMMERCE
INTEGRATION
Emmeli Olen
Director,  
Valmet Learning Services

Salesforce Essentials
World’s #1 CRM built to help small businesses grow faster
NEW
Start instantly with simple setup
Sell and service faster and smarter
Scale as you grow with a complete platform
Powered by:

Jaicky Tekchandani
Analyst, 21st Century Fox
Salesforce Einstein
Make every interaction smarter with AI for CRM
Engagement
Scoring
Bots
Forecasting
Product
Recommendations
Discovery
myEinstein
SALESFORCE PLATFORM
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUINTEGRATIONEINSTEIN
Bill Hoffman
Chief Analytics Officer 
& Head of CRM, US Bank
1B+
Predictions 
a day

Welcome
BASECAMP HELSINKI
#SalesforceBasecamp

#SalesforceBasecamp
www.salesforce.com/suomiblogi

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