5. Every Customer Is Connected
Source: "State of the
Connected Customer,"
Salesforce Research,
October 2016.
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6. Customer Crisis
The Fourth Industrial Revolution
is creating a customer divide
59%
Companies lack Fourth
Industrial Revolution
capabilities
Your
Customer
Your
Company
Source: World Economic Forum.
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8. Our Core Values
In the business of making
the world a better place
“Only a life lived for others
is a life worthwhile.”
- Albert Einstein
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9. Putting Our Values into Action
2.3M+ Volunteer
Hours
1-1-1 Model
Grants$168M+ 32K+ Nonprofits
& Education
1% Equity 1% Product1% Time
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10. Customer Success Platform
for the Fourth Industrial Revolution
#1
B2C & B2B
Platform
EINSTEIN
COMMUNITIES
COLLABORATION
MARKETING
SERVICE SALES
INDUSTRIES
COMMERCE
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
Stephanie Herrera
Co-Founder, PepUp Tech
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11. Trailhead
Empowering Trailblazers with skills for the Fourth Industrial Revolution
4M
Badges earned
EINSTEIN
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
Skills Assessments
Points & Badges
Learning Paths
Skills Graph
Community
Credentials
Jennifer Lee
Salesforce Business Consultant
John Hancock Financial Services
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13. Introducing myTrailhead
Trailhead with your brand and content
NEW
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
Christine Chapa
Salesforce Admin,
Congregation Emanu-El
Trail Maker
Trail Mixer
Trail Checker
Trail Tracker
Profile
my
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14. Introducing myEinstein
Now Einstein is even smarter with bots, prediction builder, and vision
EINSTEIN
NEW
Bots
Prediction Builder
& Smart Fields
Discovery
Vision
Language
Chris Hansen
Group Director - IT Deployment,
Coca-Cola
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
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15. EINSTEIN
Introducing myLightning
Your apps, themes, flows, and components declaratively
NEW
Lightning Flow
Lightning Theming &
Design System
App Builder with
Dynamic Pages
Components
Bolt
Bob Bird
Sr. Manager, Salesforce Operations,
T-Mobile
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
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16. mySalesforce (mySalesforce1)
Your branded app in Google Play or the App Store
EINSTEIN
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
Lightning App Builder
Listing Wizard
Theming
Process Builder
Lightning Components
Home Depot inHome Tool
Liezele Dizon-Tosco
Salesforce Admin,
Ronin Dev Squad
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17. Introducing myIoT
IoT now native in the Salesforce Platform
NEW
EINSTEIN
Integrated IoT & CRM
Real Time Events
Low Code
Orchestration
Business
Rule
Automation
Nana Zomen
IPO CE Innovation & Incubation Team,
Schneider Electric
TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOT
SALESFORCE PLATFORM
EINSTEIN
#DF2U@SalesforceFI
18. Salesforce and Google Strategic Partnership
Announcing
Google Analytics 360
Customer insights in Salesforce
for smarter engagement
G Suite
Increase productivity with
Salesforce and G Suite
Google Cloud Platform (GCP)
Salesforce available on GCP
+
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19. What’s next?
Salesforce goes Slush Basecamp Helsinki
Meet us there, 30 nov - 1 dec @Telakka 8 May 2018
Dreamforce
25-28 September 2018
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21. Agenda of the day
12:30
Welcome and opening keynote with
Petteri Poutiainen, Tiffani Bova and special guests from Fluido, Telia & KONE
14:00 Break and Expo
14:30
Blazing the trails with special guests from
Finnair, Veho, F-Secure & HappyOrNot
15:45 Break & Expo
16:15
Closing keynote with special guests from
Kasvuryhmä, McKinsey & Company & Aalto yliopisto
17:15 Networking & Expo
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22. The fun way to learn
Salesforce
trailhead.salesforce.com
@SalesforceFI
Follow us
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