1. Saikrishna Vundakode
Plot no: 8-1-64/A,
Teacher’s colony,
Mahabubnagar, Mobile: +91 8977029316
Pin code - 509001. E-Mail: sai.krishna2212@gmail.com
Objective:
To continue my career in a project provides a challenging environment where my skills, abilities and
dedicated efforts will be honed and utilized to the fullest potential, thus adding values to the growth
of organization and my career prospects.
Professional Experience:
Company, Project: Cognizant Technology Solutions, Involved in Application Production Support and
Infrastructure Support based projects.
Designation: Senior Systems Executive
Duration: 02nd
April, 2014 – present.
Current Profile: Worked with United Bank of Swiss (UBS) Infrastructure Support client offshore, Hyd
Previous Profile: Worked with Application Production Support Team client at Offshore, Pune and
providing support for client’s Customized Applications for 24 Months under Telecom
vertical
Contribution: (Telecom vertical)
• Performing Health Checks of Client applications which are housed on Solaris servers.
• Resolving medium to low priority incidents raised by the end-users.
• Preparing daily, weekly and monthly status reports.
• Up gradation of network (3g-4g) is being done under change window.(vice versa)
2. • Hyper care Support is also being carried out based on client requirement. All the network related
issues is being resolved based on priority
Contribution: (UBS)
• Administration of Windows 2000 and 2003 & LINUX Servers
• Build Servers for Production and Test environments following strict build procedures.
• Server Decommissioning
• Identify business requirements and deliver appropriate infrastructure solutions to the Client within
stipulated SLA
• Monitor systems, networks, and send assessment reports from time to time to the seniors
Educational Qualifications:
Qualifying Degree Board/University Percentage Year of
Passing
Bachelor of Technology
(Information Technology)
Jawaharlal Nehru
Technological University
Hyderabad
66% 2013
Intermediate
(M.P.C)
Board of Intermediate
Education, Andhra Pradesh
94% 2008
Secondary School Certificate Board of Higher Education 90% 2006
Certifications:
ITIL V3 External Certification.
Technical Skills:
Programming skills Linux Shell script
OS Windows XP, 7,Solaris 5.10
Key skill Linux ,SQL
3. Roles at Cognizant:
Role Support
Responsibilities
• Identifying Key Scenarios
• Monitoring Service Manager (SM9)
• Resolving Incidents
• Preparing Weekly Reports
• Daily Health-Checks
• Unix Shell Scripting
Duration
Involved April ’2014 To till date
Description
• Our project is T-Systems IT IS Support ,its Telecom based project (Orange
Networks)we are now at L1.5 level support .On Daily Basis we will be doing
health checks ,resolving incidents and generating weekly reports
• We will be using service manager (SM9) were issues (P1, P2) will be triggered
in form of tickets and we will be resolving it.
• We will be developing automated scripts to reduce manual efforts in UNIX
shell script environment.
• Administration of Windows 2000 and 2003 & LINUX Servers
• Build Servers for Production and Test environments following strict build
procedures.
• Server Decommissioning
• Identify business requirements and deliver appropriate infrastructure solutions
to the Client within stipulated SLA
• Monitor systems, networks, and send assessment reports from time to time to
the seniors
Tools Used Service Manager, Excel, Service Now
Environment Linux
Academic Accomplishments:
• Won 3rd
position in chess competition held at Inter-School competitions.
• Recorded as Best outgoing student in 10th
class.
4. Strengths:
• Ability to work with team as well as individual.
• Being optimistic and result oriented.
• Hard Working and Work minded.
Areas of Interest:
• Linux Admin.
• Oracle DBA
• Unix Shell Scripting
Personal Profile:
Father’s Name : Murali Krishna
Marital Status : Single
Languages Known : English, Telugu, and Hindi.
Date of Birth : 22-12-1990
Nationality : Indian.
Hobbies : Playing Cricket, Playing Chess.
Current Location : Hyderabad
Preferred Location : Pune
Declaration:
I hereby declare that all the above mentioned details are correct to the best of my knowledge.
DATE: (Signature)
PLACE: