1. DEEPAK KUMAR GIRI
Associate Team Lead - IT Infrastructure
Phone: (91) 8505892020 | Email: Kumardeepak508@gmail.com
LinkedIn: https://in.linkedin.com/in/deepak-kumar-giri-99550068
Graduate with more than 3.5 years of experience in IT. An efficient, organized professional able to work in fast moving,
demanding work environments under high pressure.
• Mercuri Award, 2012 for Aon-Hewitt
• Gold Award, 2012 for Aon-Hewitt
• ACE Team of the Quarter 2016 for NIIT
SKILLS
* Office365 * Anti – Virus (MacAfee)* Windows Patch Management * Exchange server 2013 * Active Directory * FTP *
* Lync *DNS * DHCP * WDS * Multi-Tasking * Helpdesk Management * Client Services*
WORK EXPERIENCE
ASSOCIATE TEAM LEAD – IT INFRASTRUCTURE July’16 - Present
SENIOR SYSTEM ADMINISTRATOR July’15 - June’16
SYSTEM ADMINISTRATOR July’13 – June’15
NIIT Ltd Gurgaon
 Implementation / Management of Windows operating system: Windows 7, 8, 8.1, 10, Server 2008 & Server 2012
 Maintaining Core Network Security for PAN India – Antivirus, Service Packs & Security Patches Update (WSUS)
 Managing and administering office 365 services
 Migrating on-Premise users to office 365(cloud) or vice versa
 Checking up health of different databases & troubleshooting exchange database issues
 Monitoring mail Queues, tracking of email and NDR messages and troubleshooting related issues
 Applying Cumulative Update for Exchange Server 2013
 Restoringrecovering deleted mailbox from exchange Server 2013 Recovery Database
 Managing an Active Directory site; replication schedules, site links and boundaries
 Managing users with Microsoft Lync Server 2010 Control Panel and troubleshooting day to day Lync issues
 Troubleshooting issues like VPN Connections, Replication, and Account Lockout. Group policy etc.
 Managing Helpdesk Ticketing Services assuring all level of support to users on time
 Monitoring SLA for helpdesk services across India
 Utilizing monitoring tools to check server health status
 Planning and implementation of alert and escalation process in the event of server malfunction
 Practicing preventive maintenance to prevent failures
 Attending escalated calls at Head Offices, regional offices across the globe and providing L1, L2 support
 Supporting and troubleshooting of customer facing issues related to system, application and network infrastructure
 Ensuring updates and patches are regularly installed
 Implementing and managing Windows Deployment Server to deploy windows client
 Update and maintenance of hardware inventory as per company policy
Clients: Shell, Nokia, ALU, GSK, Red Hat, Statoil, Dell, Salesforce, SAP, ILS Call Center

2. DEEPAK KUMAR GIRI
Associate Team Lead - IT Infrastructure
Phone: (91) 8505892020 | Email: Kumardeepak508@gmail.com
LinkedIn: https://in.linkedin.com/in/deepak-kumar-giri-99550068
TEAM MEMBER- US PAYROLL FOR ALCOA Oct’11 – July’13
AON HEWITT Noida
 Balancing and preparing general ledger entries
 Balancing and controlling earnings and deduction totals
 Balancing and Reconciling of many kinds of reconciliation of earning and deductions
 Inspecting automated system output such as standard reports
 Determining and correcting out-of-balance entries
 Preparing and sending daily tax reports
 Working on Stop Cheques Payments & Funds calls in through banking process
 Running & processing daily Banking reports
 Sending the cheques and deposits to employees account or home
 Responsible for Coaching and Training of new hires in Post Team
 Maintaining SOP (Standard operating procedure) process documents
 Performing a wide variety of record keeping and payroll processing activities
EDUCATION
 Master’s in Computer Applications, SMU - Pursuing
 GNIIT, NIIT - 2011
 B.Com, Delhi University -2010
 H.S.C., Delhi - 2007
 S.S.C., Delhi - 2005
PROJECTS
 Office 365 Migration from Exchange (on-premises) to Cloud
 Business Continuation Plan
 Scindia School (MP) – IT Infrastructure setup
 Aon Hewitt Lab Setup